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My App Store is working for everything else except when trying to drag the QuickBooks Pro for Mac icon into the App Store for installation. The error being received is "Cannot Connect to App Store." Help?
I'm here to ensure that you're able to install your QuickBooks Desktop for Mac, TonyaLaB.
First, let's check the minimum system requirements for your Mac version to make sure QuickBooks can be installed. Then, prepare your product and license number to start installing your QuickBooks Dekstop Pro.
After that, you can follow these steps on how to install QuickBooks Desktop:
For more details in installing QuickBooks, you can refer to this article: Install and set up QuickBooks Desktop for Mac.
If you get the same thing, I'd suggest getting in touch with us so we can address your concern on time, check out our support hours.
I'm just around if you need more help. You take care and have a great day ahead!
I am still getting the same error. Can you please help?
Thanks for trying the troubleshooting steps my colleagues gave you, @TonyaLaB.
Let’s ensure that there are no network connectivity issues. Check to see if websites load in Safari or other browsers. If not, you can follow the troubleshooting steps below:
Here's how:
Also, you can contact our specialist for further assistance when doing this process. Here's the link to get in touch with them: https://help.quickbooks.intuit.com/en_US/contact. Select QuickBooks Desktop Mac to talk to one of our specialists.
I'll be here and ready to help if you have other questions. Take care and have a good one.
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