Error Code -6144, -82

Good morning, @RSM111.

The error code -6144,82 you're receiving means that your network is set up incorrectly. To resolve this error, you can rename the .ND and .TLG files. Once you rename these files, they're automatically re-created when you use the QuickBooks Database Server Manager and when you open the company file. These articles will walk you through the steps of additional solutions:

• Recover lost data with QuickBooks Auto Data Recovery.
• Error: -6144, -301 when opening a company file or restoring a backup.

If you still have trouble afterward, I recommend calling in to speak with a member of the Desktop Support Team. They have a tool that allows them to screen share and work alongside you to determine what's causing the problem. 

I'll be on standby if you have any other questions concerning QuickBooks. Take care!

For years I have had Quickbooks on dropbox so that I can use the same program from home and the office. Now it doesn't open until I try multiple times, use the Quickbooks Tool Hub, fix program or let some self fix run.  Is there a problem having dropbox sync Quickbooks now?  How else would I use the program on two computers, having bought one program?

Thanks,

Ross

@rossaa 

You may utilize a remote desktop app 

https://my.splashtop.com/splashtop_referral/AAHHq6GG344maw

Hey there, Rossaa.

Thank you for reaching out to the QuickBooks Commuunity. We have other options for accessing your company file in multiple locations. One of the best and easiest to use in my opinion is Right Networks.

With Right Networks you're able to work through their cloud-enabled QuickBooks Desktop. To learn more on how you can work anywhere follow this link: What is Right Networks Hosting.

If you have any questions please let me know at any time by replying below. Take care!

Hey, Would you happen to know why would I get this code when trying to create a company file? I have been trying to solve this for a week, I started a new LLC to hold some real estate and for life of me I cannot create a QB file. 

Thanks for joining on this thread, @mjem66.

Let me help you create and resolve your QuickBooks Desktop company file. The error that you’re getting has numerous triggers and requires several steps to resolve.

First, we need to make sure that your account is up to date. Once confirmed and the error keeps going, I'd suggest running QuickBooks Tool Hub to shut down any lingering background processes QuickBooks may be using.

Here's how: 

1. Download QuickBooks Tool Hub.
2. From there, select Program Problems. 
3. Hit Quick Fix my Program. 

After that, re-create the company file to verify if it's already functioning well. If the issue keeps going, I'd recommend repairing your QBDT. Let me show you how: 

1. Repair QuickBooks Desktop.
2. In the QuickBooks Tools Hub, select Installation Issues and then QuickBooks Program Diagnostic Tool.
3. Tap Clean Install Tool.

If the error continues, please follow Solution 6 on the first article and turn off the settings window to resolve the issue. After that, go back from the selective startup normal set up and re-open the QuickBooks. 

• Unrecoverable Error: General Troubleshooting Steps
• Change User Account Control (UAC) in Windows

Additionally, please browse through these pages below about resolving various errors in accessing company files. 

• Unrecoverable error in QuickBooks Desktop
• Error -6000, -82 or -6000, -106 when opening or accessing the company file

Let me know in the comment section if you have additional questions. I'm happy to provide an answer. Keep safe. 

Hello, ShawntheBookkeeper. 

I appreciate the steps you've done to get this working. Since the issues persists after performing the possible shared solutions above, I recommend contacting QuickBooks Customer Support Team. They have more tools to review what's causing the error, and can check with our Tier 2 for more advanced tools to look at the back end of your account.

Here's how you can reach them:

1. Open QuickBooks Desktop. 
2. Click the Help tab at the top menu bar (you can still do this without opening a company file).
3. Press QuickBooks Desktop Help or press the F1 key.
4. Tap Contact Us. 

In case you need help with other task in QuickBooks Desktop, please feel free to visit our general help topics page. This is where you can find help articles, Community discussions, video tutorials and more.

Feel free to let us know if you need more assistance with fixing the QuickBooks error. We're always here to lend you a helping hand. Have a great day.