Hello there, @379248.

The error 3371 in QuickBooks Desktop (QBDT) is usually caused by the following:

• Component or file (QBregistration.dat or MSXML component) needed to run the program is damaged or missing.
• Outdated Windows operating system or an anti-virus program.
• Opening or importing the Web Connect (.QBO) file without saving it first. 

You'll have to run the 3371 Error Fix from the QuickBooks Tool Hub to resolve the issue and get back to business in no time. You can download and install the tool first if you haven't already. Let me guide you how.

1. Close QuickBooks.
2. Download the most recent version (1.4.0.0) of the QuickBooks Tool Hub.
3. Save the file somewhere you can easily find it. 
4. Open the file you downloaded (QuickBooksToolHub.exe).
5. Follow the on-screen steps to install and agree to the terms and conditions.
6. Double-click the icon on your Windows desktop to open the tool hub.

After that, run the 3371 Error Fix tool. Here's how:

1. In the QuickBooks Tool Hub, select Installation Issues.
2. Select 3371 Error Fix.
3. Click OK.
4. Start QuickBooks Desktop and open your data file.

However, in case the issue continues, I'd recommend performing Solution 2 in this article: Fix Error 3371: Could not initialize license properties. it also includes the list of possible error messages you've encountered when opening QBDT.

I'm also adding this article to further guide you in managing your business using QBDT: Help Articles. It includes topics about banking, taxes, income, expenses, and reports to name a few.

Please know that you're welcome to comment below if you have other concerns or follow-up inquiries about opening your QBDT account and managing the growth of your business. I'm just around to help. Take care always.

I am sure you have successfully  fix your error with above solution
if there is any doubt regarding error 3371 follow the given instruction to help in fix this error

@Patsymullins1200 

How did you find the phone number? Afaik, it's not a legit support. Beware!

https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/warning-scam-support-help-wa...

My mother board had to be replaced in my laptop. I can't open my quickbooks or my backup and I am getting Error 3371 and status code 11118. What do I need to do?

@UR4JOY 

Which QBD year version and Windows OS do you have?

Allow me to chime in on the thread to assist you, @UR4JOY.

I can help you by fixing the error mentioned above to get you back to business in no time.

Error 3371, Status Code -11118 may be caused by missing or damaged data, an Outdated Windows operating system or an antivirus program, and lastly opening or importing web connect files without saving them first. To sort out this matter, we can a QuickBooks Tool Hub.

This helps fix common errors we encounter while using the software. To use the tool hub, you must first close QuickBooks. Then let’s proceed with downloading the program to your computer. Here’s how:

1. Close QBDT.
2. Download the most recent version of the QuickBooks Tool Hub. Save it somewhere you can easily find it (like your Downloads folder or your Windows desktop).
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. Double-click the icon on your Windows desktop to open the tool hub once the installation is complete.

Next to it, run the 3371 Error Fix from the Tool Hub. I’ll show you how:

1. Select Installation Issues in the QuickBooks Tool Hub.
2. Select 3371 Error Fix.
3. Select OK.
4. Start QuickBooks Desktop and open your data file.

If the issue persists, I suggest you proceed with Solution 2: Clean install QuickBooks Desktop in this article: Fix Error 3371: Could not initialize license properties 

Let me know if you need further assistance with accessing your company file. I’m just one post away from assisting you. Stay safe!

I have tried to follow written info but I still cannot get the program to work. Please call me at xxx xxx xxxx

@samutch71 

Which QBD year version and Windows OS do you run?

Hi, @samutch71. 

I appreciate you for performing the troubleshooting steps to fix the error code you're getting. I want to ensure you'll be able to use the software as soon as possible.

Error 3371, Status Code 11118 happens when QuickBooks Desktop (QBDT) could not load the license data caused by damaged or missing files. You can fix this error by running the 3371 Error Fix from the QuickBooks Tool Hub. You can also do a clean install of your QBDT to fix company file issues.

If the error continues after a clean install, you can work with a qualified IT professional or contact Microsoft as there might be damage to your Windows Operating System.

If you want to connect with our QBDT Support for further assistance, you can follow these steps to chat with an agent or get a scheduled callback.

1. Open this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us?product=QuickBooks%20Desktop.
2. Select QuickBooks Desktop as your product, then Continue.
3. Enter the edition of QuickBooks you're using, then type in your concern.
4. Tap Continue.
5. Select either the Chat with us or Have us call you.

Once fixed, you're now ready to use QuickBooks, and track your entries.

If you have follow-up questions while working with QBDT, let me know by adding a comment below. I'm always here to help you again. Have a good one!

fthe same error is still showing up even after I delete the ecml file.  Im at my witts end.

I'll make sure to resolve your concern about error 3371 when opening your company file in QuickBooks Desktop, @KathyKor.

When troubleshooting error 3371, one solution is to delete the ECML file. If this does not resolve the issue and the error persists, please ensure that your Windows and QuickBooks are updated to their latest release.

You can download and install the Tool Hub first if you haven't already. I'll show you how:

1. Close QuickBooks.
2. Download the most recent version (1.6.0.5) of the  QuickBooks Tool Hub.
3. Save the file in a location that is easy to access.
4. Open the downloaded file (QuickBooksToolHub.exe).
5. Follow the on-screen instructions to install and agree to the terms and conditions.
6. Double-click the icon on your Windows desktop to open the tool hub.

After that, run the 3371 Error Fix tool. You can follow these steps:

1. In the QuickBooks Tool Hub, click Installation Issues.
2. Choose 3371 Error Fix.
3. Hit OK.

 Once done,Start QuickBooks Desktop and open your data file.

However, in case the issue continues, I'd recommend performing Solution 2 in this article: Fix Error 3371: Could not initialize license properties. It also includes the list of possible error messages you've encountered when opening QBDT.

If the problem still exists after following the troubleshooting steps, you can go ahead and uninstall the app from your device and then reinstall it. This often resolves issues with the app and gives you a fresh start.

If it still has the same result, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up the account in a secure environment, conduct further research, and create an investigation ticket if necessary.

I'm also adding this article to further guide you in managing your business using QBDT: Help Articles. It includes topics about banking, taxes, income, expenses, and reports to name a few.

Please feel free to comment below if you have any other concerns or follow-up inquiries regarding opening your QBDT account and managing the growth of your business. I'm always here to help you out.

@KathyKor 

Which QB Desktop year version?