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LieraMarie_A
QuickBooks Team

Quickbooks Won't Open After Big Sur Update

You've heard it right, @emotpix.

 

As mentioned by @IntuitBrooks, updates for Big Sur have been released for QB Mac 2019. You can obtain it by updating your QuickBooks to the latest release version.

 

Here’s how:

  1. Click the QuickBooks drop-down and select Check for QuickBooks Updates.
  2. If a newer version is available, choose Install Update.
  3. When prompted, select Install and Relaunch.
  4. QuickBooks for Mac automatically opens when the update is complete.

 

For more insights into this process, see the Update QuickBooks for Mac to the latest release guide. 

 

Additionally, I encourage visiting our blog from time to time to stay current with our latest product updates and news.

 

Visit us again in the Community if you have other questions or concerns. I'm happy to help. Have a good one.

jackjjf
Level 2

Quickbooks Won't Open After Big Sur Update

I don't see the update? still says

QuickBooks 18.0.7.3386 R8.1 is currently the newest version available.

 

jackjjf
Level 2

Quickbooks Won't Open After Big Sur Update

I don't see the update??

still shows > QuickBooks 18.0.7.3386 R8.1 is currently the newest version available.

jackjjf
Level 2

Quickbooks Won't Open After Big Sur Update

I don't see the update?? still says Your up to date..

QuickBooks 18.0.7.3386 R8.1 is currently the newest version available.

ZackE
Moderator

Quickbooks Won't Open After Big Sur Update

Hi there, jackjjf. I can share some information about QuickBooks Desktop for Mac's most recent release.
 

The message you're encountering indicates that you're using our latest available update.
 

Currently, QuickBooks for Mac 2020 (R6) and 2021 (R3) are compatible with macOS 11 Big Sur. Our engineers are still testing other versions with the operating system to ensure an optimal experience for all users.
 

You'll be notified through email and/or in-app notifications if there's a new update available for your version.
 

You can keep an eye on the following resources to stay up-to-date with Intuit's latest news about product compatibility with macOS 11 Big Sur:

 

Please feel more than welcome in sending a reply if there's any questions. I'll be here to help. Have a great day!

bmac462
Level 2

Quickbooks Won't Open After Big Sur Update

WHEN???  I have to begin preparation of multiple personal tax returns soon and cannot access my QB files until Intuit's software becomes compatible with the new Big Sur OS. Please give the community a status update as soon as possible.

jackjjf
Level 2

Quickbooks Won't Open After Big Sur Update

Zack, my not seeing the update was a response to this post shown below which states that update for Big Sur have been released for 2019 ???

 

LieraMarie_A
QuickBooks Team

As mentioned by @IntuitBrooks, updates for Big Sur have been released for QB Mac 2019. You can obtain it by updating your QuickBooks to the latest release version.

 

Here’s how:

  1. Click the QuickBooks drop-down and select Check for QuickBooks Updates.
  2. If a newer version is available, choose Install Update.
  3. When prompted, select Install and Relaunch.
  4. QuickBooks for Mac automatically opens when the update is complete.
marco
Level 1

Quickbooks Won't Open After Big Sur Update

what about  QuickBooks 2016 [43344]

still doesn't open and can't even check for updates 

please advise 

BigSurBS
Level 1

Quickbooks Won't Open After Big Sur Update

For those of us home users who barely use quickbooks, but only for a couple of things....this is VERY frustrating! I am not computer literate and I cant even get into my quickbooks AT ALL! I have read some of the other posts, mainly the one about Intuit not keeping up with apple, and I totally agree. I went on the chat help and they of course wanted me to upgrade my quickbooks, at a hefty price for sure. I should not have to upgrade every two years because Apple comes out with a new IOS system. Also, I wouldn't even know how to begin to "downgrade" my system.....ridiculous....now I have to wait for a month from what I am reading to get into my quickbooks?? ugh

BigSurBS
Level 1

Quickbooks Won't Open After Big Sur Update

How can we access this, if the quickbooks will not even open!

 

IntuitBrooks
Level 9

Quickbooks Won't Open After Big Sur Update

If QuickBooks crashes on opening you can try launching without opening your company file. To do that hold down the option key and double click on the QuickBooks application icon (in your dock or in the /Applications folder).  If QuickBooks launches choose QuickBooks->Check for Updates and apply any updates that are available.

 

Otherwise you can download the latest version of QuickBooks from here:

https://downloads.quickbooks.com/app/qbdt/products

 

For QuickBooks Mac 2016 if neither of the above two options works then you may need to upgrade to a newer version. 

marco
Level 1

Quickbooks Won't Open After Big Sur Update

not sure what to say about the download you email me, its a actually an older version of what I already have and obviously  doesn't  work.

why should I get a new version?

please advise 

could you send a version that actually works?

 

thank you 

 

Fiat Lux - ASIA
Level 15

Quickbooks Won't Open After Big Sur Update

@marco 

QBD 2016 is an outdated version. It won't support BigSur.

marco
Level 1

Quickbooks Won't Open After Big Sur Update

so I should buy a newer version ?

 

Fiat Lux - ASIA
Level 15

Quickbooks Won't Open After Big Sur Update

Correct. You may consider upgrading to QBD Mac 2019 or 2020 to save some money.

marco
Level 1

Quickbooks Won't Open After Big Sur Update

could you send me a link to buy the 2019 version 

thank you 

MariaSoledadG
QuickBooks Team

Quickbooks Won't Open After Big Sur Update

Buying the latest QuickBooks Desktop version is so easy and I'm here to guide you on what steps to undertake marco.

 

You can go to this link to purchase a newer version of QuickBooks Desktop for Mac. We have dedicated support who'll guide you with the purchase. You can also scroll down at the bottom part if you want to select other QuickBooks Desktop version.

 

After the purchase, you can download the QuickBooks Desktop for Mac trial version. This ensures that you'll be able to restore your data from the old to the newer version.

 

Then, install the new version on your computer, Make sure you have the minimum system requirement for your Mac version to successfully install it. 

 

Lastly, you can browse and restore your backup company file from the trial version. 

 

For your reference, I have these help articles that you can go over in case you have questions about QuickBooks. 

 

Feel free to let me know if you have issues when purchasing QuickBooks. As always, I'm here to further assist you anytime. 

IntuitBrooks
Level 9

Quickbooks Won't Open After Big Sur Update

The link I posted allows you to pick any version. 

MoveTheMountain
Level 1

Quickbooks Won't Open After Big Sur Update

I called Apple and basically, if you downgrade from Big Sur you have to reset your entire computer so you stand to lose everything. QB told me they will no longer support my version which was MAC 2015. I work for a nonprofit and was able to get QB for MAC 2021 for $50 through techsoup.org. Instead of buying from QB can you check Sam's or Costco for a newer version? 

jose pablo
Level 1

Quickbooks Won't Open After Big Sur Update

I am also using 2016 .. and you are still providing us with solutions for Windows. .. I cannot open the dropdown icon BECAUSE IT DOES NOT OPEN THE APP AT ALL .. So, if it does not open, how can I press any command ????

JenoP
Moderator

Quickbooks Won't Open After Big Sur Update

Hi there, Jose.

 

I've read all responses in the entire thread and it they are all for the QuickBooks for Mac versions.

 

Since you're not able to open the software at all, you can download the update via web patch. Here's how:

 

  1. Go to this link: https://downloads.quickbooks.com/app/qbdt/products?productName=QuickBooks%20Mac%20Desktop&edition=&v....
  2. Click the Get the latest updates link just below the Download button.

After installing the update, check of you can already open QuickBooks. You can also check out our QuickBooks Mac articles if you need more help. 

 

The Community is always here if you need anything else. 

 

update qb mac.PNG

 

BookForLife
Level 1

Quickbooks Won't Open After Big Sur Update

HI That link was for a full download, which would not open, sadly not a patch. "|New" 2016  version will not open.. only the 2020 Trail Version. Looks as if I am going to have to buy it

marco
Level 1

Quickbooks Won't Open After Big Sur Update

thank you for sending the link 

but this also doesn't  work , after installing the latest update Big Sur has the same message 

please see file attached and advise 

 

thank you 

TT user
Level 1

Quickbooks Won't Open After Big Sur Update

I apologize,I realize that this is a Quickbooks blog.

Can TurboTax Deluxe 2020 CD version run on Mac OS Big Sur? Can TurboTax Deluxe 2020 CD version run on the new Apple Mac running on the M1 chip?

 

Thank you

TT user
Level 1

Quickbooks Won't Open After Big Sur Update

I apologize, I realize that this is a Quickbooks blog.

Can TurboTax Deluxe 2020 CD version run on both Mac OS Big Sur and on Apple Mac with M1 chip?

Thank you 

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