@CY Yeh 

You must contact Support to ask for the activation code. Otherwise, you can ask the seller for the code from Intuit.

Hello, i want to activate my QB desktop, but it always ask me to add phone number to the account. and i have no idea what phone number to provide. chat with the agents, they always told im not the primary contact and cannot guide me. this is so frustrated. can someone please advise on this?

@cs2023 

Which QB Desktop year version do you have?

QB Premier 2022

Thanks for joining us here, cs2023.

Allow to share details to help with your questions about registration. Activating QuickBooks requires the same information that was provided when the QuickBooks license was purchased. 

If you're the one who processed it, enter in the number that you typed in when you ordered QuickBooks 2022. Please see these articles for more details:

• Register QuickBooks Desktop Using your Intuit Account
• Fix Activation, License, and Product Numbers Issues

If you purchased form someone else, it's possible that the license is already activated or registered. This can be the reason why you were informed that the primary contact is different.

In that case, you will need to ask the previous owner to assign you as the new primary contact. If you can no longer contact the person who registered it, follow the steps on this article on how to request to be the new contact or admin: Request to be the Primary Admin or Contact.

Allow me to share these articles as well for more guidance:
 

• Manage Your Intuit Account Online
• Start Here with QuickBooks Desktop

Please don't hesitate to reply to this thread again if you have other questions for us. The Community is always here to make sure everything is taken care of.

good day, I just purchase QuickBooks Plus to reactivate my acc. and I can not find the help to do that

Thanks for chiming in on this thread, train357. Let me direct you to the best help available to assist you with reactivating your QuickBooks Desktop (QBDT) company.

As much as I'd like to take care of your concern immediately, the Community is a public platform, and we want to protect your security and privacy. I recommend contacting our Customer Care Team to help you get back to your company. With their tools, they can securely check your account and help you get the validation code to reactivate your company file.

Here's how:

1. Go to this link: What can we help you with?
2. Choose your QuickBooks Desktop Product.
3. Select your QuickBooks edition.
4. Enter a brief discussion with your concern, then click Continue.
   

Additionally, you may want to explore these articles for additional information about finding and fixing important details within your company file:

• Find license information in QuickBooks Desktop.
• Fix license, validation, and registration errors. 

Stay in touch if you still have other concerns about your QuickBooks Desktop account. I'll be here to help you out. Keep safe!

I have ben phoning support the past 5 days and cannot get any help

@Dion Botma 

Which QB Desktop year version do you have?

I've got quickbooks premier 2014 that i transferred to my new laptop, and I can't get it activated

Product registration request for

Business Phone & Zip/Postal Code

Please provide

@Jenny-1963 

Which QB Desktop year version do you have?

Is it your first time to activate your license or do you need to reinstall your old license?

@Dion Botma 

Did you resolve your issue?

Hi there, Jenny.

We appreciate you joining the thread, and we'd like to know more about your query so we can provide you with the information you need to get through your current situation. Are you trying to reinstall your QuickBooks Desktop (QBDT) on a new computer? Or are you trying to access a company file?

Please don't hesitate to comment below so we can get back to you as soon as possible. Take care!

Hi,

I currently using Quickbooks Accounting Pro 2009.

Restore quickbooks to new computer.

Register quickbooks, verify quickbooks request for

Business phone number and Zip/Postal code

I currently using Quickbooks Accounting Pro 2009.

Restore quickbooks to new computer.

Register quickbooks, verify quickbooks request for

Business phone number and Zip/Postal code

@Jenny-1963 

QB Desktop 2009 is outdated and too old. You can try to chat Support asking the activation code. But I believe they won't bother to do so. Another potential issue is QB Desktop 2009 doesn't support Win 10 or 11. If you don't mind to use the trial version of QB Desktop 2021, you can use it for good to upgrade your version if required.

Trial Version 2021, how many days trial period? After trial, what to expect?

@Jenny-1963 

30 days. You will need a workaround to reset the counter back any time. Contact me in private for details.

Hi, able to send me the link for Quickbooks 2021 Trial. I managed to find Quickbooks 2024 only.

Hi, can send the link for Quickbooks 2021 Trial. I managed to find Quickbooks 2024 Trial only.

We appreciate your interest in utilizing QuickBooks Desktop 2021 trial versions, Jenny.

I understand that you need the link for the trial version of QuickBooks Desktop 2021. However, we can only provide the link for QuickBooks Desktop Enterprise 2024 which can be found in this article: Download a trial of QuickBooks Desktop Enterprise.

If you want the QuickBooks Desktop 2021, I recommend contacting our QuickBooks Desktop Support. They might still have the link for that specific version. With that, you can reach out to them by going to this article to see their contact hours and scrolling down to the bottom to get their contact information: Contact QuickBooks Desktop support.

When you have the URL and the QuickBooks Desktop version downloaded, you can read this article for installation instructions: Install QuickBooks Desktop.

Feel free to get back in this thread if you have other concerns about QuickBooks Desktop. I’m just a few clicks away to assist you.

@Jenny-1963 

Click on my profile name and you will find our website address to send an email to.

I have have tried to update Quickbooks as advised when logging in.  It wouldn't continue the registration for some reason.  My LICENSE #: [Removed PII]  PRODUCT ID:  [Removed PII]