I've outlined the important details you need to know when renewing your QuickBooks subscription, BB0209. Before we get started, let me share information about your subscription.
The steps to extend your QuickBooks subscription depend on which product you're using. When renewing your QuickBooks Online subscription, you'll receive a prompt to resubscribe upon signing into your account. This process helps confirm your intent to continue using the service and prevents potential issues. If a prompt wasn't visible on your end, we can proceed with the following steps to direct you to the resubscription page:
However, if you're renewing QuickBooks Desktop (QBDT), the subscription will automatically resume on the upcoming billing date if your current billing information is accurate. If not, please follow the steps below to update your information:
However, if you want to renew your subscription because of an alert that reads Your QuickBooks subscription has lapsed, I recommend contacting our live support team for further assistance. They're best equipped to handle this issue. Just reach out during their support hours so they can address your concern promptly.
For Pro, Premier, and Plus users, support is available Monday to Friday from 6 AM to 6 PM. Enterprise users can reach out at any time, any day. You can also visit this article to find a phone number you can contact for support in resubscribing to QuickBooks: Renew your subscription or use view-only mode in QuickBooks Desktop.
Additionally, feel free to explore these resources for guidance in managing your subscription information:
If at any point you encounter challenges or have further questions about your QuickBooks subscription, don't hesitate to reach out. We're here to help every step of the way through your renewal process in QuickBooks. More power to your business and have a great day.
This "automated system" has hung up on me multiple times and does not allow me to contact or reach a Customer Servicer Representative. This is the absolute worst thing you can do to paying clients on an ongoing basis with subscription services. I am beyond frustrated that QB does not have a dedicated CS line. Come on!
Hello, I erased by mistake my qb2022 administrator connection to open my files. How can I recover this file. My passcode or password saved do not work.
You have QB Desktop 2022, correct? Can you login to CAMPS and find your license code there?
You can try to reset your Admin password. Otherwise, you can purchase a 3rrd party service to reset the password.
I am having an error message when I’m trying to log into intuit gopayment
SecOSStatus error
please advise.
Thank you for joining the thread and providing details about the error message you've encountered, Theprimp.
To enhance the overall performance of your device and resolve potential issues, updating the operating system is essential. Updates not only fix bugs, which can cause login difficulties in various applications, but also introduce new features and functionalities that can significantly improve your user experience. If you haven't updated your device yet, please follow these steps:
For Apple devices:
For Android devices:
If your device is already updated and the issue persists, I recommend contacting our live support team to further investigate and determine the root cause of this error.
To do that, here's how:
Furthermore, for a detailed guide on troubleshooting errors in GoPayment, feel free to read this article: Fix error: Sign in failed or we hit a glitch.
Once all of this are sorted out, you might want to set up and use your bluetooth card reader to provide your customers with an easier way to pay and leave tips, making their purchasing experience smoother and more enjoyable.
We value your experience and are committed to ensuring that you can make the most of your Intuit GoPayment service without disruptions. Please don't hesitate to come back in this thread if you have further questions regarding the error message you've encountered. Have a great day.
Hi
Any specific concern?
I need help Registering 2007Pro Desktop. My computer crashed, I reinstalled QB but now I need to register the program and am not able to do so online.
Please Help,
To clarify, the oldest available QuickBooks Desktop is 2010, as the 2007Pro version is no longer accessible. However, you can consider installing the latest version to ensure smooth transactions for your business. I'm here to assist you with the process.
First, please ensure that you have a backup file to restore your data.
Once you're ready, you can proceed with installing your chosen version of QuickBooks:
After installation, it's best to update QuickBooks Desktop to the latest release to avoid any issues. You can refer to this article: Update QuickBooks Desktop to the latest release.
If you have any further questions about managing your QuickBooks, please don't hesitate to reach out. We're here to help you anytime.
Your version is too old to reactivate. Consider to purchase a newer version (i.e 2016 or later) to upgrade your data.
I have also tried to contact support today. it says QB is closed, come back Monday. It is supposed to be available today.
Expert product support: Included with your paid subscription to Quick Books Online Payroll. Chat support available 24/7. U.S. based phone support is available Monday through Friday 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. Your subscription must be current. Get more information on how to contact support. Intuit reserves the right to limit the length of the call. Terms conditions, features, pricing, service and support are subject to change without notice.
I I'm also trying to contact support today. It says we are closed today, come back Monday. Support is supposed to be opened today.
Expert product support: Included with your paid subscription to QuickBooks Online Payroll. Chat support available 24/7. U.S. based phone support is available Monday through Friday 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. Your subscription must be current. Get more information on how to contact support. Intuit reserves the right to limit the length of the call. Terms conditions, features, pricing, service and support are subject to change without notice.
I appreciate you taking the time to contact our Customer Care Team, john p222. I'm here to help you by providing the best time to reach them.
Before anything else, you can always drop your concerns or queries here on the Community page. We're available 24/7 and are dedicated to providing accurate and immediate responses to help ensure you'll get to keep your business running smoothly.
However, if you still opt to contact our support, here are the updated business hours that correspond with your subscription:
For more detailed information on the best available schedule to contact our Customer Care Support Team, check out this article: Get help with QuickBooks products and services.
Additionally, I've attached this article for future references to effectively tracks your finances and provides valuable insights into your business operations: Run a report in QuickBooks Online.
Please let us know if you need further assistance or have any questions about managing your business with QBO. Just click on Reply and we're ready to assist anytime you need.
My client has QBO user she cancel her Subscription but unfortunately she forget to download/save her balance sheet is there any way that she collect her balance sheet
Ask your client to open her canceled QBO account. She can still access it within 1 year after cancellation in read-only mode.
Indeed, Chrea is right. Even after your client cancels their subscription, they can still export their data to Excel for up to a year, Sameer. Below, you will find a detailed explanation and instructions on how your client can export her balance sheet.
When the QuickBooks Online (QBO) subscription is canceled, data remains accessible in a read-only format for one year from the cancellation date. It's advisable to export or print data before canceling the account. However, since your client has already cancelled her account, she can still export her balance sheet during the read-only access period.
Here's how you can export your reports and lists to Excel:
1. Log in to the cancelled QBO account.
2. Click on the Gear icon. And then, select Export data from the TOOLS column.
3. Choose a reason for exporting and click Continue.
4. On the Reports tab, select a date range from the Pre-selected date ranges dropdown.
5. Enable the Balance Sheet option.
6. Click on Export to Excel. Then, confirm by clicking OK.
Additionally, if your client needs to export non-posting transactions and other data, she can follow the steps outlined in this article: Export your QuickBooks Online data.
If she reconsider her decision and wish to resubscribe to QuickBooks Online, she can find helpful information in this article: Resubscribe to or reactivate QuickBooks Online.
I'm still ready to back you up if you have further questions about exporting data from QBO. Just utilize the Reply button below and I'll come back as soon as I can.
Thank you so much for this detailed explanation
i am sending this to her i will come back to you if i have any Quert
Thanks again!
It's great that my colleague @Jessavell_A's suggestion about downloading data, even after canceling the subscription, was helpful for you, @sameerbookkeeper. This approach can help ensure you have access to important information when needed.
If you have any further questions or require additional support with QuickBooks Online we can keep this thread open and add a reply whenever you're ready. Our team is always prepared to offer assistance within the QuickBooks Community.
Good morning, I've been having issues with integration between AccountantWorld (Payroll Relief) and QBO, is there anything that changed since October?
Thank you
Everything is the same with the G/L accounts, nothing has changed with the amounts, and still keep getting me the same error: Unable to export successfully Error Occurred.
Thank you for reaching out regarding the issues you're encountering with integrating AccountantWorld (Payroll Relief) and QuickBooks Online (QBO), @AdrianKML. I've confirmed that no recent changes to QBO would impact this integration. I am determined to resolve this issue quickly so you can focus on running your business without disruptions.
To best address your concern, I recommend reaching out directly to the AccountantWorld (Payroll Relief) support team. They have the specific expertise to handle integration issues and can provide you with targeted assistance to resolve the problem effectively.
Regarding the unable to export successfully you're facing, I suggest accessing your account via a private browser window to troubleshoot the problem. This technique can help clear out any cached data that is causing unexpected behaviors. With this, using a private window ensures a fresh environment, potentially resolving the issue and allowing for a successful export.
To enhance your efficiency and tailor your workflow, consider incorporating these specific shortcut keys:
The linked article also outlines similar steps for different browsers: Clear cache and cookies to fix issues when using QuickBooks Online.
If you're able to view payroll data from AccountantWorld (PayrollRelief) and would want to run them here in QuickBooks Online (QBO), you can check out this article: Run payroll reports.
Additionally, we offer QuickBooks Live Expert Assisted, a service designed to be flexible and adaptable to your specific needs. Whether you're looking for expert guidance to assist with self-managing your books or you desire a dedicated bookkeeper to handle all your accounting tasks, Live Bookkeeping is tailored to your personal preferences and requirements, providing a highly personalized approach to your financial management.
Should you have any more questions or need extra help with QuickBooks Online, feel free to keep this conversation going. Kindly Reply whenever you're ready, and our dedicated team will offer tailored support within the QuickBooks Community. We're always here to assist you.
Cada vez que entro a la app hay un link en la mitad del Screen que dice tap tu Import Customer information y no sé cómo deshacerme porque no me deja trabajar
A qué teléfono puedo llamar para hablar con alguien de QuickBooks online antes que lo elimine para siempre
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