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shinchieh
Level 2

940 Overpayment refund

My FUTA calculation from QB Online payroll is off every year and has overpayment being made. In the past, I just printed out 940 and did paper file to receive a refund. This year I did e-file via Quickbooks directly and wonder if I will be able to receive a refund check this way. 

8 Comments
Adrian_A
Moderator

940 Overpayment refund

Hello there, shinchieh.

 

I'd like to know more about your question when trying to E-file the 940 form. This way, I can provide the correct solution for that. 

 

On the other hand, you can take a look at these articles on how to E-file the 940 tax forms:

 

I'll be keeping an eye for your response about this matter. Thank you.

shinchieh
Level 2

940 Overpayment refund

Hi Adrian,

Thanks for replying. In short, for 940 if there is an overpayment, will I receive a refund from IRS if I submit the form via e file directly through QB online payroll? 

FritzF
Moderator

940 Overpayment refund

Thanks for getting back to us, @shinchieh.

 

If you've made an overpayment for the e-filed 940, then yes! Once the Internal Revenue Service (IRS) reviews and verifies that it is eligible for a refund, they will be the one to directly send a refund to you.

 

Just in case, I'll also add these articles for future reference:

 

 

Please let me know in the comment if you have any other issues or concerns, and I'll get back to you as quick as possible. I'm always here to help. Have a great weekend!

shinchieh
Level 2

940 Overpayment refund

Thanks so much!

ACordell
Level 1

940 Overpayment refund

I have the same problem. I have an overpayment, however, it will not let me even pull up the 940. It says the overpayment needs to resolved. What needs to happen?

Angelyn_T
QuickBooks Team

940 Overpayment refund

I can guide you on how to resolve the overpayment before sending your 940 Form, @ACordell.
 

Here's how:

  1. Open your QuickBooks Online account, then select Payroll Tax from the Taxes page.
  2. Select Pay Taxes to check the overpayment. Overpayments appear as negative amounts.
  3. Tap Resolve overpayment next to the negative amount. It will show you the breakdown of the taxes.
  4. Select if applicable:
    • Apply to a future tax payment  (recommended): Your overpayment will be applied to the next liability period.
    • Request a refund - Select this option if you prefer to get a refund.
  5. Hit Mark as Resolved.

Once done, a message that we have updated your payroll info and to contact your tax agency for the next steps will appear. Whether you choose to apply the overpayment to the next liability period or get a refund, you need to contact the IRS or your state agency for guidance and to complete the task.

 

For additional tips about submitting forms from QuickBooks Online, you can also open these articles:

 

If you have any other questions, please let me know by adding a comment below. I'm always here to help. Have a great day!

ACordell
Level 1

940 Overpayment refund

It doesn’t allow me to apply to a future tax payment. It tells me to contact my agency (which is the IRS).  It still does not allow me to pull up the 940. 

JonpriL
Moderator

940 Overpayment refund

Hello @ACordell,

 

Since you're still unable to resolve the overpayment for your 940 taxes, I'd recommend contacting our Payroll Care Team. With their tools, one of our specialists can resolve and apply it to future tax payments.
 

To contact our dedicated support:

  1. Go to Help.
  2. Select Contact Us,
  3. Enter Resolve Overpayment on the What can we help you with? field.
  4. Click Continue.
  5. Choose a channel where you wish to connect with our specialists.

Additionally, I've got you this helpful article for guidance in preparation for the 2020 tax season: QuickBooks Online Payroll Year-end Checklist.

 

If there's anything else that I can help you with, please let me know by leaving any comments below. I'll be here to lend a hand.

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