When I follow the guide to use enhanced security for gmail (web mail for invoices), a webmail authorization window is opened. When I click "Next" and get the message that the browser or app may not be secure (and Couldn't Sign You In). It suggests using a different browser,, but the window is opened by QB. It is a QB window.
I am using the procedure to Set up secure webmail. https://quickbooks.intuit.com/learn-support/en-us/configure-products/connect-your-email-to-quickbook...
What do I need to do?
Thanks for reaching out to the Community, @Tom_Dozier.
After that, refer to this article and proceed to How to authorize QuickBooks Desktop to use Gmail section for further guidance: Reauthorize QuickBooks Desktop to keep using Gmail.
Once done, let's set up your Gmail again in QBDT. Here's how:
You can always visit the article you've shared above to learn more about connecting your email to QBDT.
Please leave a comment below if you have any other issues or concerns, and I'll get back to you as quickly as possible. I'm always here to help. Have a good one!
This did not work. I get the following screen. The error is "Couldn't sign you in. This browser or app may not be secure. Try using a different browser. If you're already using a supporte browser, you can refresh your screenand try again to sign in."
But the "browser" is a QB window.
Thanks for adding a screenshot of the error message, Tom_Dozier.
The error that you've encountered is caused by the new security update of Google. To rectify this issue, you'll have to reconnect your account using 2-Step Verification. I'll show you how to do it:
If the issue still persists or you’re already using 2-Step Verification, you can turn on the Less secure app access option in Google. Here's how:
For more troubleshooting steps about this error, you can read this article: Gmail couldn’t sign you in from QuickBooks Desktop.
I've also attached an article that will help you resolve common password issues when using Webmail in QuickBooks Desktop: Fix Webmail password issues.
You can find me here if you have any other concerns or further questions about setting up emails. Assistance is just a comment away.
This is what I tried. When I chose to Add or Edit Webmail, the error occurred every time. I had to Add a Gmail account (since I had deleted it) without enhanced security. Then go to Google and register Quickbooks and get a secure password. It is a onetime use password that I was told to not remember. I copied and pasted the password into Quickbooks when sending an invoice and it worked.