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Tom_Dozier
October 30, 2020
Question

Browser Not Secure error when trying to set up Gmail with enhanced security to send from Quickbooks Desktop 2018

  • October 30, 2020
  • 1 reply
  • 2 views

When I follow the guide to use enhanced security for gmail (web mail for invoices), a webmail authorization window is opened.  When I click "Next" and get the message that the browser or app may not be secure (and Couldn't Sign You In).  It suggests using a different browser,, but the window is opened by QB.  It is a QB window.

I am using the procedure to Set up secure webmail.   https://quickbooks.intuit.com/learn-support/en-us/configure-products/connect-your-email-to-quickbooks-desktop/00/201268

 

What do I need to do?

1 reply

AlcaeusF
AlcaeusF
Level 14
October 30, 2020

Thanks for reaching out to the Community, @Tom_Dozier.

 

Any app accessing Google data needs to be reauthorized as part of the updated Google's privacy policy. This means we need to authorize QuickBooks to use Gmail. Before doing so, ensure that your QuickBooks Desktop (QBDT) is updated to its latest release version.

 

After that, refer to this article and proceed to How to authorize QuickBooks Desktop to use Gmail section for further guidance: Reauthorize QuickBooks Desktop to keep using Gmail.

 

Once done, let's set up your Gmail again in QBDT. Here's how:

 

  1. Go to the Edit on the top menu to get to the Preferences. 
  2. Select Send forms at the left pane and proceed to the My Preferences tab.
  3. Choose WebMail, then tick the Add option below. 
  4. Enter your email address in the Email Id field and select Gmail from the Email Provider drop-down.
  5. Hit OK.

 

You can always visit the article you've shared above to learn more about connecting your email to QBDT.

 

Please leave a comment below if you have any other issues or concerns, and I'll get back to you as quickly as possible. I'm always here to help. Have a good one!

T
Tom_DozierAuthor
November 6, 2020

This did not work.  I get the following screen.  The error is "Couldn't sign you in.  This browser or app may not be secure.  Try using a different browser.  If you're already using a supporte browser, you can refresh your screenand try again to sign in."

But the "browser" is a QB window.

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