Can i speak to a live person

Yes, I can help you connect with our QuickBooks Online Customer Support Team, @ricktints4cash.

Let's get in touch with them by following these steps below:
 

1. Select Help (?) at the top right.
2. Click the Contact Us button.
3. Enter "Can I talk to a live person?" in the description box.
4. Hit Let's talk.
5. Select Start messaging.

To ensure we address your concern on time, check out our support hours.

Please reach out if there's anything else I can do to help, I'm determined to be your number one resource for QuickBooks Online.

case #[removed]

Hi dtbt123,

I see you provided us with your Case number, for safety reasons, it was automatically deleted. But don't worry, I can help you.

What do you need assistance with today?

I need to speak to a live person. I am having PROBLEMS, DIFFICULTY canceling my duplicate subscription

Hi @hperkins23,

Thank you for joining the thread. I'll take care of your query.

If you wish to speak to our Technical Support team, you can follow the steps by my colleague @ReymondO above. You can use this article as a reference as well: Cancel your QuickBooks Online subscription or trial.  

Right after that, you can open this article: What happens to my QuickBooks Online data after I cancel? You'll find a short description as to what happens after you cancel your subscription. You'll also find a list of available data you can export from your QBO company.

Have other questions in mind? Post them in the comments below, and I'll be sure to get back to you. 

We hired an employee on 3/14/22 and set the start pay date to 4/5/22.  It should have been 3/22/22.  We are on a bi-weekly payroll and use QB online payroll. Can we back date the starting pay date to 3/22/22 , since it's now 3/31/22?  We pay all employees with direct deposit. Or what is the best way to pay him for  his first week from 3/14/22 to 3/18/22? After this, he will be on the normal pay period, with a pay date of 4/5/22.

Thank you.

I'd love to direct you to the best help available so this gets taken care of, @nrf100521.

Since you pay all your employees through direct deposit, it would be best for you to contact our payroll support. They can help you correct your employee's pay information and provide ways to handle his first payroll. This way, you can process his payroll normally moving forward and ensure everything is accurate.

Here’s how:

1. Log in to your QuickBooks Online company.
2. Select the Help (?) menu.
3. In the Assistant window, type in “Talk to a human” in the field.
4. Enter “Correct payroll,” then go to the Contact option.
5. Choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

You can also use this reference to view our contact information and support hours: Get help with the payroll team. 

Here’s an illuminating guide that contains tips and ways on how to manage payroll efficiently in QuickBooks: Employees and payroll.

If you have any other questions or concerns besides payroll, just add them to your reply. I’ll be here to help. Thanks for reaching out!

In my old quick books in receive payment I could type in the amount of the check and it would give me options of what clients owed that amount.