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May 6, 2022
Question

Check Printing Alignment

  • May 6, 2022
  • 1 reply
  • 3 views

I've recently converted to QuickBooks Online and am now having check printing issues.  I ran through check alignment to get the amount in the correct place, but now all the other check voucher information is not printing correctly.  If I put the amount in the correct box, the bottom voucher information prints on the top voucher.  I'm not finding a way to align the different areas of the check separately.  

1 reply

Level 5
May 6, 2022

I can provide the status of the issue when printing checks, beckyrow.

QuickBooks Online supports multiple browsers, such as Mozilla Firefox, Google Chrome, and Microsoft Edge. In general, QuickBooks supports the current and two previous versions of browsers. We don't always support older versions.

 

Also, if you're using your own checks to print, they need to be formatted for QuickBooks. You can order QuickBooks compatible checks from Intuit to ensure the compatibility of the alignment.

 

Let me show you how to set up print checks in QuickBooks Online:

 

Before you start, load some blank paper into your printer for your test prints. That way you won’t waste actual checks if you need to fix the check alignment.

 

  1. Choose + New.
  2. Tap Print checks.
  3. Click Print setup.
  4. Tab your check type, voucher, or standard.
  5. Select View preview and print sample. Then select Print.
  6. Follow the on-screen steps to finish printing your sample check.
  7. Put the sample print under a blank check. See if they line up correctly.
     

You can check out this article for more information: Configure your print settings for printing checks

 

Lastly, I've got some resources that you might need for additional information on how to fix print alignment for preprinted checks in QuickBooks Online. 

 

Let me know if there's anything else you need with QuickBooks. I'm always right here to help you.

beckyrowAuthor
May 6, 2022

I ordered these checks in 2019 and they've worked fine up until my conversion to QBO.  If you would have fully read my post, you would have seen I did go through the print alignment steps to get the amount to line up.  It's now caused the other aspects of my check vouchers to print incorrectly even though it was always fine on the Desktop version. 

May 24, 2023

I'm having check alignment issues as well, and I was wondering if you ever got the issue resolved. I have spent hours since converting from desktop to QBO trying to get checks to print correctly with no luck. I have even tried it from other computers and other printers.  And Intuit won't send me any sample checks for me to test!  I'm seriously considering going back to QuickBooks desktop. Neither the check printer (I have been using another check printer for years with no issue) nor Intuit has helped me resolve this issue. It's not a problem of knowing the steps. I did all the steps, with none of them giving me satisfactory results.