I have two customer accounts for the same business. One account shows all the products purchased and has payment information that can be edited. the other account shows no products, no payment methods. I would like to delete this account
Second problem is that when I log on, this second account does not appear. It only appears when I log on as the business owner, and he does not have editing rights on this account. I cannot get our roles switched because II cannot access the account.
You can change the access rights of the account that doesn't have any information and then transfer the role to only have one sign-in. You can log in to the account to which you can manage your user access.