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Lensummit
Level 1

How can I open my quickbooks 2016 desktop after updating my mac to big sur

 
5 Comments 5
Ryan_M
QuickBooks Team

How can I open my quickbooks 2016 desktop after updating my mac to big sur

Hi @Lensummit,

 

The QuickBooks Desktop for Mac 2016 is a version that's already discontinued

 

With that said, this specific version is incompatible with the new macOS version. You may consider getting an upgrade to QuickBooks Desktop for Mac 2019 or newer, which is a supported version. 

 

Once done, you can refer to this article so you can update your company file to the newer version: Upgrade your company files after switching to a new version of QuickBooks Desktop

 

Let me know if you have other queries. I'll be sure to get back to you. 

wnichols3
Level 1

How can I open my quickbooks 2016 desktop after updating my mac to big sur

Ryan_M - I have the same question.  Could you please email me when it becomes compatible?  My email address is [email address removed].  Any idea how long this could take?

Mark_R
QuickBooks Team

How can I open my quickbooks 2016 desktop after updating my mac to big sur

I want to ensure you are updated, @wnichols3.

 

Currently, we don't have a specific date when will be the latest release update for the new macOS version. However, you can visit this link to stay in the loop whenever any updates regarding the compatibility of Big Sur to the other versions of QuickBooks for Mac are released: Intuit’s support policy for QuickBooks for Mac running on macOS 11 Big Sur. 

 

Furthermore, I encourage you to update your QuickBooks regularly. This way, any available updates will sync into the program immediately. Here's how:

 

  1. Go to the QuickBooks ▼ drop-down, then select Check for QuickBooks Updates.
  2. If a newer version is available, select Install Update.
  3. When prompted, select Install and Relaunch.
  4. When the update is complete, QuickBooks for Mac automatically opens.

You might also want to check out our QuickBooks for Mac site to be updated with our latest happenings and product road-maps: What's new with QuickBooks for Mac.

 

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.

Awesome4
Level 1

How can I open my quickbooks 2016 desktop after updating my mac to big sur

How can I update it when it doesn't open? 

Jovychris_A
QuickBooks Team

How can I open my quickbooks 2016 desktop after updating my mac to big sur

Thanks for chiming in, @Awesome4.

 

Let me share some details on how you can open the program and update QuickBooks Desktop (QBDT) for Mac.

 

Since QuickBooks Desktop for Mac 2016 is a no longer supported version of QuickBooks. This affects the compatibility and system requirements with Apple's new macOS 11 Big Sur.

 

You'll want to go back to the old operating system (OS) while we're working on Big Sur. You can reach out to the Macintosh Technical Support Team to revert your OS to the previous version.

 

Once you're in the old OS, you can create a backup of your company file to ensure you'll have an original copy that you can restore in case of data loss. When done, head to the Download Center at this link to get the latest version of QBDT for Mac.

 

Once Mac OS Big Sur becomes compatible with QBDT for Mac, you can upgrade again your operating system.

 

Additionally, here is the list of system requirements for QBDT Mac versions: 

 

Keep me posted if you need further assistance with updating QBDT for Mac. I'm always around to assist you. Keep safe.

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