How can I talk to a human??

We'd really want to make sure that you get the help that you need, dandsconstructio.

Can you share more details about your concern? I might have the steps you need to sort it out. Other members of the forum can also see this thread and share their help as well.

In the meantime, follow these steps on how to schedule a callback or reach out to a chat support agent:

1. Click the Help menu in the upper-right hand corner of your QBO account.
2. Type in "Talk to a human" in the chatbox, then press Enter.
3. Select Get help from a human.
4. Click Chat with us or Have us call you.

Here's an article to get more information on their contact details: QuickBooks Online Support.

Please reply below to share more details or let us know if you're able to speak with one of our support agents. The Community is always here if you need anything else. 

showing me someone else having problems finding a human to talk to at QuickBooks is not helpful.  Showing the procedure that I have already followed is not helpful, I NEED to talk to someone about my account

Good day, John Coates.

I'd love to help you achieve your goal but would you mind telling me about it? I'd appreciate any additional details that you can provide so I can help you out. In the Community, we have trained support specialist that can answer QuickBooks-related questions.

In the meantime, you'll want to check out our articles to help you with future tasks and tips when using QBO: Help Articles.

Here's how you can reach us:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback.
6. Type in your contact info.
7. Select Confirm my call.

The availability of support depends on which type of subscription you're using. You can check out this article for our contact information. Click on the QuickBooks Online (QBO) drop-down to see the most updated support schedule: Support hours and types.

Let me know how it goes. I want to make sure this is taken care of. Have a wonderful day ahead.

Hello

I signed up for Quickbooks, but I can't access the required training page to become proadv.

I'm sending you the error screen

Hello, Abdullah cinar. 

Since you're receiving a "We couldn't find a QuickBooks Online or QuickBooks Online Accountant account for this email address." message when trying to sign in, I'd recommend double-checking the email address you're entering.

We'll want to make sure that we're using the same email address we used in QuickBooks.

In addition, if it's the correct one, I recommend logging in to your account using an incognito window to rule this out. Sometimes the stored cache for a long period time causes browser-related issues. Here are the shortcut keys to open it:

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge: Ctrl + Shift + P
• Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N
•  

If it works in incognito, I recommend clearing the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. You can check this article to see the steps: Clear cache and cookies to fix issues when using QuickBooks Online.

If the steps above didn't work, use another supported browser as an alternative.

Here are ProAdvisor-related articles for additional reference and guide:

• Download ProAdvisor certifications and badges.
• Fix issues when starting ProAdvisor and certification training.

If you have other concerns, please let me know anytime. I'd be glad to help you figure them out. Have a good one.

The "assistant" is "having technical difficulties right now" and has been for over a month. I need a call back NOW

Hi there,

I love to help you with your issue with QuickBooks Online (QBO).

May I know what specific assistance you need? I can answer some general questions or concerns you may have about QuickBooks. You can click the Reply button below, and I’ll do my best to assist.

We're looking forward to hearing from you. Have a great day.