How to stop popups?

THANK YOU!  YOUR THE BEST!

Hello!

This solution doesn't seem to help my with Quickbooks Online.  How do I get rid of the pop-up marketing offers permanently ... I am so tired of them, I am ready to go through the hassle of finding a new accounting software.  Help!

Currently, there isn't an option to permanently get rid of the pop-up messages in QuickBooks Online (QBO), @GiantEyeRoll. Let me share further details about this.

The steps provided above are for the desktop version of QuickBooks. That's why they don't apply to your QBO account. The pop-up messages are ads that guide and suggest how to optimize your QBO experience. As of the moment, you'll have to manually close the ads or pop-up by clicking the "X" or "Close" button to prevent it from showing again. Please see the screenshot below for your reference.

We share the latest news, features, and product upgrades through our blog. To keep you updated, I'd recommend visiting the page through this article: The QuickBooks Blog.

Please don't hesitate to leave a comment below if you have other concerns about managing the growth of your business using QBO. I'm just around to help. Take care always.

I have followed these steps and still get the banner on my home page.  I'm using quickbooks 2021 deskop pro.  Please help. I hate these banners!

Hi Barb2244!

Intuit offers multiple services to help you grow and your business. The pop-up notifies you of the new services and other reminders. Let me help you with turning it off.

The steps shared by my colleague, by checking the Turn off popup messages for products and services box, should stop the pop-ups. Since you're still getting them, make sure to update QuickBooks Desktop to the latest release.

Also, you'll want to run the rebuild tool to fix issues on the company file. Before that, make sure to create a backup file.

1. From the File menu, select Utilities, then choose Verify Data.
2. Wait for it to load.
3. Go back to the File menu, Utilities, then Rebuild Data.
4. Select OK, then Rebuild Now.

You can also check this article for your reference on how to resolve data integrity issues: Resolving Potential Data Issues.

Visit this page if you need more references in managing your business: QBDT Articles.

Need more help? Leave a comment below and we'll reply as soon as we can.

When can we disable these annoying ads? We already pay for your services, why do you continue to advertise your services to us??

I am having the same horrible time with these ads.  It is beyond ridiculous!!!!  Each bill that I enter a pop up for new bill paying services enters.  I read it and close.  But once i have the information, I should be able to select, do not show this message again because I have received the new information.  But Intuit keeps popping up the message every single bill that I enter.  This makes me want to quit using this annoying software.  I do not understand why QB has chosen to become completely rude and annoying to its customers.  Find a solution.   

I wish I could make it better, @bookeeping girl.

As of the moment, there isn't an integrated way to turn off and get rid of the pop messages in the QuickBooks Desktop. You're on the right track in closing them so you can continue creating your bill entries.

Thus, I'd recommend sharing your request directly with our product developers by sending feedback. Let me show you how.

1. Go to Help.
2. Select Send Feedback Online.
3. Click Product Suggestion.
4. Under Product Area, select Product Updates.
5. On the Here is my suggestion: field, describe your request. Say an option not to receive in-product promotions.
6. Select Send Feedback.
7. Click Close Window.

On top of that, here's a couple of articles you can read helpful in keeping you up-to-date with the latest software improvements and enhancements: 

• QuickBooks Resource Center
• Product Updates - Firm of the Future

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Stay safe!

Way too many popup ads.  Very distracting and repetitive.  PLEASE make them stop.

I am using Quickbooks Pro 2020.  I followed the steps given by you to turn of pop-up marketing messages.  It does not work.  As feedback, they are very annoying and distracting.  It seems that most users don't find them to be helpful, despite what you may believe.  

Your solution does not work.  I had already seen this solution in earlier posts but it does not work.  These are marketing messages that are a total nuisance.  There is a checkbox in the message that says, "Do not show again" (or something to that extent) but that does not work either.  The message keeps repeating for a week or so and then goes away till you decide to push another product or added service.  Great product.  Horrible customer interaction/support.

This "preferences menu" solution does not work, mine is set to turn off all pop ups and STILL DAILY the "dIscOvEr sEAsoNaL hIriNg TiPs" NONSENSE pops up daily sometimes will not go away even when the X is clicked to close it either an half the time will crash it. Premier 2021 lol "premier" but I still have daily spam from Intuit. K. God I hate Qbs. 

We pay a pretty hefty monthly sum for QuickBooks Online. I have always used the QB Online app for PCs but recently lost the app and now have to use QB in my browser. I can now see why QuickBooks no longer supports the QuickBooks Online for PC app... it didn't annoy me with constant popup ads for QB services that I do not want and will never choose to buy.

I have been using QB Online in my browser for only 1 day and I am getting sooo annoyed at QB for forcing me to view these ads.

Please please please either update QuickBooks Online to allow for opting out of these ads or bring back the great -- and dearly missed -- QuickBooks Online app for PCs!

Pease stop with the SPAM. Like others have said, we pay for QB Online and should NOT be subjected to the constant ads for products we will never use. 

Hello, where is the edit menu>preferences>turn off pop up.... on a mac?

Hello, the screen shots do not reflect what I see on my Macbook. I've spent over an hour looking for the edit>preferences>turn off messages check box. Please show me the complete path for macbook. (if it is the same, how do i see the QB toolbar instead of the chrome tool bar)?

Thanks for reaching out to the Community, room4chester. 

We recognize the need to disable these ads permanently. QuickBooks use in-product ads to help optimize your QuickBooks experience by suggesting new features and program updates that's timely relevant. 

I understand how beneficial it is to have the ability to customize ads in the program. Right now, stopping the ads from popping up in QuickBooks for Mac is unavailable. 

We take your suggestion as a guide on which area of the product we should improve. I’ll submit feedback on your behalf about this feature for consideration in future updates.

Your voice is important to us, and we take any feedback as an opportunity to guide us on which area of the product we need to improve on. 

We share recent happenings and future developments on our blog. Through this, you're able to get the latest news about QuickBooks and what our Product Care Team is working on. 

You can check out this link: https://www.firmofthefuture.com/product-industry-news/product-updates/. 

If you have other questions or clarifications with QuickBooks, feel free to reach out back to me. I'm always here to help you. Have a wonderful and productive week ahead!

these do NOT optimize the QBO Experience 

There really should be an option to select "never ask me again"!

Hello there, @calbarrier.

Thank you for sharing your thoughts. I'm here to let you know that your opinion and feedback are greatly appreciated.

I can see how this feature would be helpful for you and your business. Since this isn't currently an option, I encourage you to submit feedback to our Product Development Team for review when determining features to be added in updates.

Here's how:

1. Go to the Help menu at the top.
2. Select Send Feedback Online.
3. Click on Product Suggestion.
4. Click on the drop-down for Type of Feedback and select Product Suggestion.
5. Select the Product Area.
6. Enter your thoughts and suggestions.
7. Click Send Feedback.

To be updated with our latest news and updates, including product improvements, I encourage you to visit the What's New section on your QBDT account or open this link to view our product update blogs.

If you have any follow up questions or concerns about QuickBooks, let me know by commenting below. I'm more than happy to answer it for you. Have a nice day.

This doesn't work on the new "discovery hub" or "do you want to switch to online" nonsense. No. With 50 individual companies online would cost thousands of dollars a month. How do I stop those annoying messages?

this still does not work.  i turned the "pop-ups" off and the tips box still shows up constantly.

I followed the directions as per below but the "tips" box still keeps showing up.