I cannot process my 1099s through e-mail

Hi there, @Helena12.

Thanks for visiting us here in the Community. I'm here to share information about processing 1099s in QuickBooks Online (QBO).

Are you to e-mail 1099s through QBO? If so, may I know if you're getting any error messages when trying to do so? Any additional information will be much appreciated.

On the other hand, if you want to submit 1099s through e-filing, this service is only for federal 1099-MISC and 1099-NEC filings. For more information about what states require a 1099 filing or support combined filings see Does my state need Form 1099-MISC to be filed? Contact your state for more information and learn how to file.

The E-file Service starts at $14.99. This includes creating and e-filing up to three forms to the IRS. For each additional form, the price is $3.99. If you have more than 20 forms, we’ll include them for free.

Also, we offer an early bird discount starting at $12.99 and $2.99 for each additional form. This is due on January 31, 2022. For more details about this, please see this article: E-file 1099s.

Additionally, I've included an article that'll help you learn more about preparing and filing the 1099 forms. This ensures everything is accurate for the tax season:

• Get Answers to your 1099 Questions
• Create and File 1099s using QuickBooks Online

You can also visit our website for more tips and other resources in managing your QBO. Here's the link: QBO self-help articles.

I'm only a post away if you have follow-up questions about 1099s or anything else. Take care and enjoy the rest of the day.

Thanks for sharing can you give me some more options i am still getting issues. garageband

Hello there, Johnson121.

My colleague FritzF already shared all the possible troubleshooting options to fix this issue with processing 1099's.

Since you've tried all the possible steps to fix your issue with 1099, the best thing to do here is to contact our Customer Care Team. This requires a thorough investigation from our technical support so they can work on this in a secure environment as well. If you have a case number from the previous call, you can give that to the next representative so they can check the status of the reported case.

Here's how:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback. 
6. Type in your contact info.
7. Select Confirm my call.

You can check out this article for our most updated contact information: Support hours and types.

I'm also sharing these articles in case you need a reference while working with 1099's in QBO:

• How to set up contractors and track them for 1099s in QuickBooks.
• Create and file 1099s using QuickBooks Online

You’re always welcome to get back to me if you have other queries about preparing your 1099. I’d be more than happy to work with you again. Keep safe and take care

Thanks got it.