yes

Please call me at [Removed]

Hello, totallifestylechange.

I understand you wanted to speak with us on the phone. I just wanted to let you know that since we lack the necessary tools, we're unable to contact anyone in the Community.

For your protection, we also delete the contact details you provide. Can you share your concern with us? Instead of rushing to our Customer Service Team, we might be able to assist you.

If you want to speak with them, please follow the steps below.

For QuickBooks Desktop:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue, then click Let's talk.
5. Choose either to chat with us or Have us call you.

For QuickBooks Online:

1. Go to the Help icon located in the upper right-hand corner.
2. Click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Choose either Start a chat or Call us.

You can also find some topics and discussions that will help you in your upcoming tasks by visiting our help articles page: QuickBooks Help Articles page.

You're welcome to post again if you need anything else. We're always available to help you.

Hello QuickBooks has been paid for fraudulent charge and I have resolved th e fraud chart with h th e Kirby how do I close this caae

I have been unable to connect with quickbooks for 2 days.  Why?

requesting a call back.

i cannot access help.  when I oppen it just spins and does not get to sign in.  Help!!

Hello there, @agcouncilark.

I want to ensure you can log in to your QuickBooks Online (QBO) account.

One of the possible reasons why the QuickBooks website keeps on spinning and won't get to the sign-in page is that the browser you're using had a data issue. To verify, let's log in to your QBO account using a private browser. To do so, you can press this shortcut key on your keyboard:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If this works, they need to clear the browser's cache so the system can start fresh. If they get the same result while using a private browser, I recommend switching to a different one.

However, if you still want to reach out to our QuickBooks Support Team, you can follow the steps below to request a callback:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. Select Contact Us.
4. Enter a brief discussion with your concern, then click Let's talk.
5. Choose the Get a callback option.

You may also want to change some settings or turn on features in QBO. You can check out this article for the detailed steps and information: Edit company settings in QuickBooks Online.

Come back to this post and let me know how it goes, @agcouncilark. I'll be right here to provide further assistance.

I would like to speak with a live person

Hello there, @connie67.

I appreciate you for joining us here in the thread. Can you tell me more about your query? Is there anything that I can help you with? I'll be more than happy to assist so you can get through your current situation.

To get you in touch with our Live Customer Care Team, here are the steps:

1. Select Help (?).
2. Select either tab to get started:

• Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
• Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

See this page for more details: QuickBooks Online Support.

Moreover, if you require assistance performing specific tasks or troubleshooting your future concerns, you can check e Community space. There are articles and videos containing instructional materials on how to resolve issues inside QuickBooks. See this page: https://quickbooks.intuit.com/learn-support/us-quickbooks-community/misc/03/community-us

@connie67, feel free to leave a comment below. I'll make sure to get back to you as soon as possible. Have a good one!

changed rouger now quickbook will not open

Hi there, aabuddinc. 

I'd like to ask what happens when you open QuickBooks? is there an error message? Can you also tell what QuickBooks version are you using?

We're asking these questions to make sure that we are giving you the right information and steps to sort this out.

Please reply back to us to share more details. We look forward to it. 

@aabuddinc 

What is rouger? router?

i had to get a new hard drive in my computer and i need to load quickbooks again. i can't find my serial number. Where can I get this from?

@cw2019 

Which QB Desktop year version did you use?

Have you tried to login your CAMPS?

https://camps.intuit.com/

It's good to have you here, @cw2019. We have some information here that can be used as a reference on your end to help look for the serial number. We hope this help.

Beforehand, we agree with what @Fiat Lux - ASIA  suggested to try logging in to your CAMPS. To add up, we can also open your QBDT, then click F2 on your keyboard to show the necessary details about your account. You can read this article for more info: Find QuickBooks Desktop license info.

I'll also add these articles for future help:

.

• Use Serial or Lot Numbers and Expiration Date.
• Export lists from the old company file into a new data file.

Feel free to come back here if you have additional queries. I'll be happy to lend a hand. Keep safe, and have a good day!

I can’t pull up QuickBooks online on my computer I just get four dots that spin

@JodyJody 

Try opening your QBO account on any private/incognito browser.

We appreciate you for joining this thread, @JodyJody. I see that it's challenging on your end to log in to your QBO account. Let me help you fix this so you can perform your QuickBooks-related task.

We agree with what @Fiat Lux - ASIA recommended to try opening your account in a private/incognito browser. Because this might be a browser-related concern and to confirm this, we can perform some basic troubleshooting.

Let's start with what @Fiat Lux - ASIA suggested, try opening your account via private/incognito mode. You can follow the shortcut keys below:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + N
• Safari: press Command + Shift + N

If this works, clear the cache of your regular browser to eliminate accumulated data. If the issue persists, you can use another supported browser or device. It might be that the current one you're using has a temporary issue with the program.

For future reference, you can read these articles to help manage your QBO account:

• Edit company settings in QuickBooks Online.
• QuickBooks Online doesn't load correctly or has blank pages.

We're glad to have you here, @JodyJody. If you have additional questions, don't hesitate to reply to this post. I'll be happy to help. Keep safe. 

unable to sign in. 4 blue dots circle endlessly

Thanks for joining this thread, laura ricketts1.

I want to make sure you're able to log in to your QuickBooks Online account. 

As an initial troubleshooting step, I recommend clearing the browser cache. The cache is in place to collect frequently used data, making loading web pages quicker and easier. Clearing it will remove anything preventing the connection after logging into your account. Here's how to get this done if you're using Chrome for example:

1. At the top right, click More (three vertical dots).
2. Click More tools and then Clear browsing data.
3. At the top, choose a time range. To delete everything, select All time.
4. Check the boxes next to "Cookies and other site data" and "Cached images and files."
5. Click Clear data.

The following article provides similar steps for other browsers: Clear cache and cookies to fix issues when using QuickBooks Online

Please give this a try and let me know if you're able to get logged in afterward. I'll be here if you have any other questions.

@laura ricketts1 

Try opening your QBO account on any private/incognito browser.

I'm trying to re install quickbooks from my old hard drive which is connected to my new computer

Hello there, @298514005729978.

I acknowledge the importance of installing your QuickBooks. To ensure that I can provide the best resolution regarding the installation process, I just have to gather more details about your concern.

May I know which QuickBooks product are you using? Furthermore, are you trying to install QuickBooks Desktop (QBDT) or QuickBooks Desktop App?

Your input is greatly appreciated and will help us resolve the matter promptly. I will be eagerly awaiting your response. Have a wonderful day ahead, @298514005729978.