If I click on budgeting, I get a 404 page not found! error

Let me help you get past the error 404 in QuickBooks Online, eseaman3.

When a browser stored a lot of caches, it could cause problems like pulling up the data to your account or latency issues. As an initial step, you can press the F5 key on your keyboard to refresh the page.

If you're still getting the same error, we can do some of the basic troubleshooting steps. You can use these shortcut keys depending on the browser you're using:

• Google Chrome: Press CTRL + Shift + N.
• Safari: Press Command + Shift + N.
• Mozilla Firefox: Press CTRL + Shift + P.

Once signed in, go back and access the budgeting section from there. If it rectifies the issue, go back to your main portal and clear its cache to remove the browser's history or you can press CTRL+Shift and Delete key on your keyboard altogether. You may also try accessing your account using another supported browser.

To know more about the budget feature in QuickBooks Online, you can scan through this article: Create and import budgets into QuickBooks Online. This will provide you steps on how to run the Budget Overview report as well as the steps to edit, copy and delete a budget.

Additionally, I recommend customizing the report to get the specific details you need. You can also memorize it to save its current customization settings. It serves as your record and helps you quickly access it for future use.

I'd be glad to hear from you soon, please let me know if you need further assistance. Have a great day!

Hi, eseaman3.

Hope you're doing great. I wanted to see how everything is going about accessing the budgeting section. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!

I have tried all the suggestions and still get the 404 Error.  Any other ideas?

Let's make sure you'll be able to move forward and use the budgeting feature in QuickBooks Online, PBBell1966.

Is this the first time that you've accessed this feature? By default, Google Chrome blocks pop-ups automatically from showing up on your screen. When a pop-up is blocked, the address bar will be marked Pop-up blocked. You'll want to turn off pop-ups so you'll not be getting the error. To do this, follow the steps below: 

1. On your computer, open Chrome.
2. At the top right, click More, then Settings.
3. Under Privacy and security, click Site settings.
4. Click Pop-ups and redirects.
5. At the top, turn the setting to Allowed.

Also, please know that you can create budgets based on your accounting data when you're using the Plus version. You can go through this article for additional information: Why Doesn't Anything Happen When I Select A Button or Link?

However, if you're still getting the error, I recommend contacting our support team so they can check on this further. They have the tools to pull up your account and double-check why is this happening. Here's how to reach them:

1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
2. When asked by the bot, enter your concern. 
3. Select I still need a human, then proceed with Contact us or Get help from a human.
4. Choose either Chat or Callback.

To know your company's standing, you can check out more information such as sales and spending by reading this article: Run Reports In QuickBooks Online.

Reach out to us if you have any questions about budgeting. Remember, we're here to help you all the time. 

Hi I have the same problem, I've used 3 different browsers and the pvt and followed the steps but still have this error?

Let me get you to our support team, DtIma.

Since you're still getting the error after using other browsers and private windows, I recommend contacting our QuickBooks Live Team. They can create a case to find the root cause of the issue.

Here's how to contact them:

1. Click the Help (?) icon.
2. Select Contact Us.
3. Enter a brief discussion of your concern, then click Continue.
4. Choose Call us.
5. Click Get a phone number.
6. Dial the number provided on the screen, then click OK.

Please know that our Live Support Team is available M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. To learn more about this, here's an article for the details: QuickBooks Online Support.

Let me know if you have other concerns aside from navigating the budget function by commenting below. I'll be right here to help manage your QuickBooks account.

I'm having the same issue as well. Is this a known issue? 

Good morning, @fullcirclepropertygroup.

Thanks for taking the time to follow the thread and sharing your concerns with us. 

At this time, there aren't any open investigations showing this is a known issue. However, I wanted to clarify if you've tried the steps listed by my colleagues above? If you have tried those steps and still aren't getting past the 404 error message, I encourage you to contact our Technical Support Team. This way, an agent can review your account in a secure environment, and if needed, they can open a new investigation so our Engineering Team can resolve this matter quickly.

You can use the link I've included below to connect with an agent.

• QuickBooks Online Support

Please let me know if you have any additional questions or concerns. Take care, and have a wonderful day ahead!

I am getting the same "404 error, page not found" on 

Settings - Tools - Budgeting - Error

Thank you for bringing this error message to our attention, @pdwillis.

Let me help you get past the error 404 in QuickBooks Online. This way, you can create a budget for your account as soon as possible. 

I've checked our records and haven't seen any open cases like yours. That being said, I suggest logging in to your account through an incognito window. This way, we can isolate web issues.

Here are the keyboard shortcuts:

• Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox)
• Control + Option + P (Safari)
• Ctrl + Shift + P (Microsoft Edge)

Afterwards, return to the sign-in page and select the budgeting section. If it works, go back to your regular browser and clear the cache by pressing CTRL+Shift and Delete on your keyboard. This will refresh the program.

Once done, you can begin making a budget in your account. Let's ensure QuickBooks is set up for the beginning of your fiscal year. Then, run the Profit and Loss Detail report to ensure that the transactions and accounts are correct. 

You can check out this article for more information on creating and importing budgets into QuickBooks.

Once created, I recommend running the Run Budget Overview report or Run Budgets vs. Actuals report. These will assist you in keeping track of your goals.

I've also added this article on how to customize, memorize, print, email, and export reports to your account.

If you need additional help with budget, feel free to drop a comment below. It's my pleasure to help you. Keep safe.

Sorry. It does not work via incognito window in Chrome and by clearing cache. 

Hi there, pdwillis.

I appreciate you for coming back to the thread and for performing some troubleshooting steps to fix the 404 page not found! error issue. With this, I'll ensure you'll be routed to the right support team to assist you further with this matter.

Since the issue persists, I suggest contacting our QuickBooks Support Team. They have the tools to pull up your account in a secure environment which we're unable to do it here in the Community. This way, they'll be able to investigate the cause of the problem and fix it as soon as possible.

You may refer to this article to view different details on how you can edit, copy, or delete budgets in QuickBooks Online: Create and import budgets into QuickBooks Online.

Please let me know how it goes and if you have any follow-up questions about the budget, leave a comment below. I'm always here to help.

I'm experiencing the exact problem with paying contractors, both admin and primary admin get error 404 message. Were you able to solve this issue? I've been on the phone with QB for 5 hours and am just getting the run around. I've tried all of their "fixes, different browsers, different computers, users and nothing has worked. PLEASE HELP ME!!!!!

I can see that it's a duplicate post, @Mdavis3612.

My colleague Rea_M already shared her answer to your concern about paying contractors in QuickBooks Online Payroll. You can check out her response through this link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-404-page-not-found-error-messag....

The QuickBooks Community team is always here to help if you have any other concerns or follow-up questions. Have a good day!