I recognize how important it is for you to have late fees to appear on or be displayed on the statements and I appreciate you for bringing this to our attention, @Mugglebus .
However, please note that the late fee feature in QuickBooks Online (QBO) is designed for invoices only, and statements have a fixed format.
But you can still share your feedback and suggestions with our product engineers by following these steps:
Here's how:
1. Click the Gear Icon.
2. Under Profile, click on Feedback.
3. Enter your Suggestions.
4. Then click Submit.
Your insights are invaluable in helping us improve our software as we work to enhance our product and give you and our other clients an even better user experience.
In the meantime, you can customize the Sales by Customer Type Detail report to display the data you need.
Here's how:
1. In your QBO account, proceed to the Reports menu.
2. Search and select the Sales by Customer Type detail report.
3. Click the Customize button.
4. In the Report period section, choose the date.
5. Under Rows and columns, put a checkmark on Customers and Product/Service.
6. Choose Customer under Filter to select a specific customer.
7. Once done, click Run report.
Allow me to share additional information about late fees in QuickBooks Online:
Please don't hesitate to contact us again if you have any further questions about managing your invoices and statements. I'll be around to help in any way that we can.
