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Level 1

Need a live person to talk to

 
9 Comments 9
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QuickBooks Team

Need a live person to talk to

Thanks for joining the growing family of QuickBooks Community, @suncoastaudio1.

 

May we know what is your concern is all about? We can also provide you a solution here in the Community.

 

Let me help you connect with our live support by following the steps below. Here's how:

 

  1. Select Help (?) at the top right.
  2. Click the Contact Us button.
  3. Enter a brief description of your concern.
  4. Hit Let's talk.
  5. Select Get a callback or Start a chat to connect to a live support agent.

 

 

Please post again in the Community if you need anything else. I’m always glad to lend a hand.

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Level 1

Need a live person to talk to

My payroll is down due to a credit card issue, but I can't update the info cause it keeps telling me someone else needs to sign in

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QuickBooks Team

Need a live person to talk to

Only the company or master admin can access the Billing and Subscription tab to update the payment details, csu.

 

Make sure that you're using either of these access so you can proceed and make changes. 

 

You can also follow the steps above on how to reach out to our phone support team. They'll be needing your account details and and update the billing information over the phone. Here's how:

 

  1. Go to the Help menu and click the Contact Us button.
  2. Let them know that you need to update your billing info, then click Let's talk.
  3. Click the Get a callback option. 

Let me know if you need anything else.

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Level 3

Need a live person to talk to

I'm a QBO ProAdvisor.

 

Feel free to contact me with your Qs.

 

-Lubov Bogopolskaya

A/Z Bookkeeping

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Level 1

Need a live person to talk to

I had sent two 941 same day both rejected I read your solution but now they are not in my history file showing reject

 

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Moderator

Need a live person to talk to

@payrollmanager I can help with your issue. Are you using QuickBooks Online or Desktop? 

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Level 1

Need a live person to talk to

please call me

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Level 1

Need a live person to talk to

make sure credit card  all set for payment for the lanscape season and program in place

 

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QuickBooks Team

Need a live person to talk to

We'll help you set up everything in place, @Onsetave13.

 

In this case, please contact our support team. Our representatives can access to your account and assist you further.

 

Here's how:

  1. Go to Help.
  2. Click Contact Us.
  3. Let them know that you're setting up your credit cards for payments.
  4. Click Continue, then select if you want to schedule a callback.

 

Don't hesitate to comment below if have other questions. Have a great day.

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