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jsepulveda1
Level 2

Printing Issues

Kristine Mae - - As per your email went Incognito and in trying to print out the instructions for Chrome and E shut down unexpectedly.  Same issue.  I did clear the cookies and did no good in QB and printing issues.

 

I think is a print driver issue.  Recently undated to NPIA3B2D2 (HP Color LeasterJet MIP M277dw).  I gone to HP web site it this is the new drive download file for my printer.   Help.  Cannot continue using QB when I have to try to ptint one item 4-6 times for QB to print.  The issue is that Chrome shut down unexpecttively.  

Solved
Best answer December 06, 2020

Best Answers
Ryan_M
QuickBooks Team

Printing Issues

Hi @jsepulveda1,

 

I'll help you out with printing sales forms in QuickBooks Online (QBO).

 

Since you're using Google Chrome, follow the steps below:

 

  1. Click the Sales tab.
  2. Select All Sales.
  3. Open the sales transaction in question. 
  4. Choose Print or Preview, then tap Print or Preview again.
  5. Hit Print.
  6. On the window that appears, press More settings.
  7. From the Paper size drop-down menu, choose Letter.
  8. Uncheck Fit to page, then ensure that the scaling is set to 100.
  9. Tap Print.

Look at this article for steps you can take if you use other browsers: Print sales forms

 

For any other printing issues you have with QBO, see this article: Fix QuickBooks Online printing issues on browsers for Windows. It has a list of issues such as the print output that looks wrong, or if you get errors during the process, along with the related articles to resolve them. 

 

Feel free to hit me back if you have other questions about printing in QBO. I'll take care of them for you. 

View solution in original post

8 Comments
Ryan_M
QuickBooks Team

Printing Issues

Hi @jsepulveda1,

 

I'll help you out with printing sales forms in QuickBooks Online (QBO).

 

Since you're using Google Chrome, follow the steps below:

 

  1. Click the Sales tab.
  2. Select All Sales.
  3. Open the sales transaction in question. 
  4. Choose Print or Preview, then tap Print or Preview again.
  5. Hit Print.
  6. On the window that appears, press More settings.
  7. From the Paper size drop-down menu, choose Letter.
  8. Uncheck Fit to page, then ensure that the scaling is set to 100.
  9. Tap Print.

Look at this article for steps you can take if you use other browsers: Print sales forms

 

For any other printing issues you have with QBO, see this article: Fix QuickBooks Online printing issues on browsers for Windows. It has a list of issues such as the print output that looks wrong, or if you get errors during the process, along with the related articles to resolve them. 

 

Feel free to hit me back if you have other questions about printing in QBO. I'll take care of them for you. 

View solution in original post

jsepulveda1
Level 2

Printing Issues

I really appreciate your help and solution.  I did have to re-setup my checks to print correctly but this was minor compared to not being able to print with one pass instead of 4-6 tries.

 

 

zachryiixixiiwood
Level 1

Printing Issues

Do the paychecks have to be accompanied by a w-2 for deposit into the bank

 

JenoP
QuickBooks Team

Printing Issues

Hi there, zachryiixixiiwood.

 

There's no need to accompany a W2 when issuing paycheck or depositing a paycheck to the employee's account.

 

Instead, you submit the tax form to the Social Security Administration or to the state agencies that requires it. 

 

You can check out these articles for more details:

 

I'd also like to share this checklist that can serve as your guide for your year-end tasks: 

Year-end Checklist For QuickBooks Online Payroll.

 

The Community is always here if you need anything else. 

 

Sanya Agrwal
Level 2

Printing Issues

I tried these steps in the Quickbooks Desktop but it is not working. so please tell me what should I need to do to fix the print issue in Quickbooks Desktop?

 

 

 

Angelyn_T
QuickBooks Team

Printing Issues

Hi Sanya.

 

I appreciate your efforts in trying to resolve the printing issue you had with QuickBooks. I'm here to share with you the additional troubleshooting steps to isolate the issue in no time.

 

First, let's make sure that your QuickBooks Desktop is updated to the latest release to have the latest available features and fixes. Also, your computer must be connected to the printer and that the printer software is installed. 

 

Once done, test your printer if it can print outside of QuickBooks.

 

  1. Select Start and browse to Notepad.
  2. Enter some text and choose File, then Print.
  3. Select the correct printer and select Print.

 

If printing works outside of QuickBooks, you can use the Print & PDF Repair Tool from the QuickBooks Tool Hub to fix the most common printing issues. You can open this article as your guide: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

If none of the solutions work for you, I recommend following the next solutions from this link: Resolve printing issues.

 

For more hints about sorting out printing errors, you can also check out these articles:

 

 

Moreover, please feel free to open the topics from our help articles for more resources while working with QuickBooks in the future.

 

Please keep in touch if you need more help with printing your transactions or forms. I'm determined to get this fixed for you. Have a great day!

300WSM
Level 1

Printing Issues

I use Quickbooks online on MAC OS with a HP printer. I never had any problems with printing before then suddenly the print was blurry and the pages exceeded any margins that normally were not an issue. I've tested the printer and it is working perfectly on everything else. Please help. Thank you.

Candice C
QuickBooks Team

Printing Issues

Good afternoon, @300WSM

 

I appreciate the details you shared about the printing issues you're having. I want to make sure you get this taken care of as quickly as possible. 

 

I recommend contacting our Customer Support Team for further information on this problem. They have more advanced tools to help walk you through some additional steps. Here's how: 

 

  1. Go to the Help menu. 
  2. Pick the QuickBooks Desktop Help option.
  3. Click the Contact Us hyperlink. 
  4. Give a brief description of the issue (Printing issues: explain) and tap Let's Talk
  5. Scroll down and choose to Get a callback

 

It's that easy. 

 

Reach back out to let us know how the phone call goes. If there's anything else I can help you with, please leave a comment below. I'm always here to lend a helping hand. Have a splendid day!

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