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office302
Level 1

QBO is so slow it is almost unusable. I have tried their recommended fixes. doesn't help. was on chat with Help Desk. useless. can you help?

 
1 Comment 1
IrishNinoJ
QuickBooks Team

QBO is so slow it is almost unusable. I have tried their recommended fixes. doesn't help. was on chat with Help Desk. useless. can you help?

I appreciate what you've done so far, office302. I can assist you in resolving the latency issue encountered when running QuickBooks Online (QBO).

 

Let's ensure you're getting the most out of your QBO experience. Performance issues occur when your device or browser doesn't meet the requirements.

 

  • Use the recommended browser (Chrome)
  • Ensure your operating system is up to date.
  • You meet or exceed the System Requirements for QBO.
  • Check your bandwidth/the speed of your connection.

 

In case you need the steps on how to run a speed test, here's how:

 

  1. Go to: https://www.google.com/search?q=speed+test
  2. Click the Run Speed Test button. 
  3. Once done, you'll see the result.

 

For more details on how internet browsers and mobile connections can affect the performance of QBO, you can refer to this article: Why is my QBO slow?

 

In addition, you can check out this article to learn how to personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QBO.

 

If you have any further concerns regarding QuickBooks' performance, feel free to leave a reply. We're here to assist you 24/7. Have a great day.

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