Quickbooks Desktop

I purchased the Desktop Pro 2021 then upgraded to 2022.  Then I had to start paying a terrible amount to keep using.  I only invoice 1 or 2 times a month and only 1 or 2 payments a month.  I don't need anything vast or expensive.  What can I do just to get the plain old desktop version?

@Theresalk 

When did you upgrade your file to QBD 2022?

I understand your side, @Theresalk. I have a suggestion for you to save money. 

I understand how important money is in running a business. I'll make sure you can get the old desktop version as soon as possible.

You have the opportunity to downgrade your QuickBooks Desktop to save money since you only process invoices twice a month. To do this, I'd recommend contacting our Customer Care Team. They have the appropriate tools to downgrade your account in a safe place. Also, help you with what steps you need to take after downgrading. 

Proceed as follows: 

1. Press F1 on your keyboard to open the Help page.
2. Click Contact Us.
3. Enter your concern in the box and select Continue.
4. Choose either Start messaging or Get a callback.
5. Complete the required data and submit the request.

Make sure to contact them within business hours to ensure a swift response.

Please note every QuickBooks Desktop version has different features. For more details, visit this article: QuickBooks Desktop comparison.

Furthermore, check out the links below on how to restore company files and import data in QuickBooks: 

• Restore a backup of your company file
• Import and export data in QuickBooks Desktop.

Don't hesitate to give me a buzz if you need help with QuickBooks. I'm well trained, and I can lend you a hand. Keep safe, Theresalk.

Earlier this year, then I got a really big invoice from them that I couldn’t pay. Theresa

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@Theresalk wrote:

Earlier this year, then I got a really big invoice from them that I couldn’t pay. Theresa

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@Theresalk 

Who is "them"? Why did you upgrade your file to QBD 2022? Can you login to CAMPS as Primary Admin to check your license status?

Thanks for getting back to this thread, @Theresalk.

I'm here to assist you in reaching your goals in QuickBooks. However, I need more details about your concern. I'd like to know where did you have an invoice that you couldnt pay?. I appreciate any extra information you can give, and it will help us isolate the issue and provide the best solution.

In the meantime, as mentioned by Fiat Lux - ASIA, login to CAMPS as the primary admin. This way, you can review your subscription and do the necessary update if needed. 

Here's how:

1. Sign in to camps.intuit.com. 
2. Find your app or subscription in the Products & Services list.
3. Select Details, then Download.

For more info, please see this article: Manage your QuickBooks Desktop subscriptions and services.

Furthermore, I'm attaching this article that you can utilize in case you need to import and export some data to your QBDT: Import and export data in QuickBooks Desktop.

You can always count on me if you need more help with your company files or with QBDT. Keep me posted by tagging me in your reply. Keep safe and have a good one!