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On Beta
Level 6

24/7 contact number for support

@Bapple 

Can you login to CAMPS and find your license code there?

https://camps.intuit.com

 

ShangY
QuickBooks Team

24/7 contact number for support

I'm here to help you renew your QuickBooks subscription, @Bapple
 

Before we proceed, could you please specify your QuickBooks subscription? Also, when you mentioned you've never received any notification, were you referring to receiving the message in your email, or within your QuickBooks? To further check you're plan's expiration, I'd recommend you reach out to our Customer Care Support Team. Here's how:
 

For QuickBooks Desktop (QBDT)

 

  1. Log in to your account.
  2. Select the Help menu and choose QuickBooks Desktop Help/Contact Us.
  3. Click on Contact Us.
  4. Enter your concerns and click Continue.
  5. You can choose to chat with us or Have us call you.
     

For QuickBooks Online (QBO)

 

  1. Access your account.
  2. Click the Help (?) icon.
  3. You can choose to Start a chat with a live support or Get a callback from the next available support.

 

Please don't hesitate add your follow-up questions or concerns about renewing your QuickBooks subscription down the comment section. We're always here to help. Have a good one.

Mickkubiak
Level 1

24/7 contact number for support

What is the number? I cannot access or update my quickbooks self employed app. The instruction to “re-download through purchase history in the app store” does not work. I cannot access client info or invoices and I’m very pissed off. 

FaithA
QuickBooks Team

24/7 contact number for support

I see how crucial it is for you to access your client information and invoices in QuickBooks Self-Employed (QBSE). Let me ensure that you get connected with the appropriate support that you need, Mickkubiak.

 

I appreciate the steps you’ve taken to re-download the app from the store. However, I'd like to provide a workaround. Since QBSE does not have a direct phone number for customer support, I recommend accessing your QBSE account through a web browser. This method will allow you to connect with our live support team directly. Here’s a step-by-step guide to help you:

 

  1. Open a Private Browser Window. If you're using a computer, you can refer to these shortcut keyboard keys:
  • Mozilla Firefox: CTRL + Shift + P
  • Microsoft Edge: CTRL + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Safari: Command + Shift + N
  1. Sign In to Your Account.
  2. Go to (?) Help to open the QuickBooks Assistant window.
  3. In the Type or Ask Something field, enter your inquiry.
  4. Press Enter on your keyboard to send it.

 

Our live support team is available Monday to Friday from 6 AM to 6 PM and Saturdays from 6 AM to 3 PM PT. They are ready and eager to assist you with any issues.

 

Furthermore, I'd like to share this article for future reference if you want to review and download transactions from QBSE: Export transactions and get reports in QuickBooks Self-Employed.

 

I'll be keeping an eye out for this thread if you need more assistance in accessing your client info or invoices. We're here to help you out.

Suzy1204
Level 1

24/7 contact number for support

what is phone number for  support

MorganB
Content Leader

24/7 contact number for support

Thanks for joining this thread, Suzy1204.

 

Just to make sure I give you the best info, do you need to contact the QuickBooks Self-Employed Support Team?

 

If so, these steps will get you going in the right direction:

 

1. Go to (?) Help. This opens the QuickBooks Assistant window.
(Note: If you’re using the QuickBooks Self-Employed app, tap the + button and select Ask QB Assistant.)
2. In the Type or ask something field, enter your inquiry.
3. Press Enter on your keyboard to send it.

 

The following article provides these steps if you ever need them again in the future: Contact QuickBooks Self-Employed Support

 

Please don't hesitate to reach back out if you have any other questions. I'll be here to lend a hand.

Nicole987
Level 1

24/7 contact number for support

I need help received an email that I was going lose my funds if my payment wasn’t finished 

Clark_B
QuickBooks Team

24/7 contact number for support

I know how precious time is for you and the relevance of your funds, @Nicole987. Let's ensure you'll be able to receive an email.

 

First, I recommend reviewing your email folders, including the Spam or Junk folders. If you locate the email in one of these folders, please move it to your inbox. Afterward, add QuickBooks Payments to your contacts. Here are the email addresses to add to your contact list:

 

  • BusinessServices@intuit.com
  • Payments@intuit.com
  • Notification@email.merchantcenter.intuit.com
  • PaymentNotification@email.paymentsolutions.intuit.com
  • ReplyTo@QBDT.intuit.com
  • do_not_reply@intuit.com
  • quickbooks@notification.intuit.com

 

Please send an email to any of these email addresses to ensure that your internet service provider or domain provider recognizes it as a friendly contact. For more detailed information, you can refer to this article: Can't receive email from QuickBooks Payments.

 

However, if you still cannot locate the email, I recommend contacting our Merchant Services Support Team. They will thoroughly investigate the situation and provide a resolution.

 

I'll also add these articles if your customers are not receiving your invoices, sales receipts, or estimates. You can also learn how to identify official emails from Intuit Payments.

 

 

If you have any concerns about receiving emails, please tag me in the comment section, @Nicole987. I'll assist you in any way possible.

Nicole987
Level 1

24/7 contact number for support

I’ve tried to contact support nobody ever answers I can’t believe I can’t get help on this matter this is my livelihood and you guys are taking money from my account 

On Beta
Level 6

24/7 contact number for support

@Nicole987 

It is regarding QB Payment or else?

Ethel_A
QuickBooks Team

24/7 contact number for support

I recognize the significance of ensuring that you do not lose any funds in your account, @Nicole987.

 

I appreciate your effort in reaching the Customer Care team. I'll provide you with the steps to contact them within your QuickBooks account.

 

Here's how:

 

  1. Log in to your QuickBooks Online account.
  2. Click the Help (?) icon.
  3. Enter a keyword for your concern in the search field.
  4. Choose Contact Us, then select a topic to connect with the right expert.

 

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

 

For future reference, I'm adding this article to guide you in running reports in QuickBooks Online and ensuring the accuracy of your books: Run reports in QuickBooks Online.

 

Don’t hesitate to return to this thread if you have further queries about contacting the support team. I’ll be here to assist you at any time, Nicole. Have a good one!

Gale9
Level 1

24/7 contact number for support

I cannot open my quickbooks desktop 2024

IrizA
QuickBooks Team

24/7 contact number for support

I can share some steps so you can open your QuickBooks Desktop (QBDT), Gale9.

 

Before we proceed, may I know if you've encountered any specific error while opening QBDT? This way, we can provide the steps to the appropriate concern.

 

As of now, please don't click your QBDT icon multiple times since there are times that it won't open right away. It's best to allow the program to take some time to load before you continue.

 

If it still won't open, I recommend restarting your computer and reopening your QBDT as an administrator. We can also use QuickBooks Toolhub and run the Quick Fix My Program so it can quickly repair your program.

 

Here's how:

 

Step 1: Download the QuickBooks Tool hub

 

  1. Close your QuickBooks.
  2. Download the recent version (1.6.0.5) of the QuickBooks Tool HubSave it somewhere you can locate it.
  3. If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
  4. Kindly open the file you've downloaded. It is named QuickBooksToolHub.exe.
  5. Follow the on-screen steps to install and agree to the terms and conditions.
  6. Once done installing, double-click the icon on your Windows desktop to open the tool hub.

 

Step 2: Run Quick Fix My Program

 

  1. In the QuickBooks Tools Hub, select Program Problems.
  2. Select Quick Fix My Program.
  3. Start QuickBooks Desktop and open your data file.

 

If the issue persists after you've followed the steps above, you can proceed to Solution 2 and other solutions in this article: QuickBooks Desktop won't open.

 

Furthermore, you can access this material to learn how to fix general problems regarding your company file: Can't open your company file in QuickBooks Desktop.

 

Please let us know if you have further questions or concerns regarding accessing and utilizing your QBDT file, Gale9.

On Beta
Level 6

24/7 contact number for support

@Gale9 

Can you open the sample file?

Jane1223
Level 1

24/7 contact number for support

Hello. My paychecks were issued, through Intuit. I would like to receives copies of my payroll. how do I do that. My former employer will not give them to me. I will subpoena them, if necessary. If that IS necessary, please provide information for service of process.

Jane1223
Level 1

24/7 contact number for support

instructions for service of a subpoena 

9130347166809266
Level 1

24/7 contact number for support

I Can't Log in on my Quickboooks account.

Rasa-LilaM
QuickBooks Team

24/7 contact number for support

We'll have to log in to your QuickBooks Workforce account to obtain copies of your paychecks, Jane1223. I'm here to help you navigate the process and make sure you get it done on time.

 

Here's how:

  1. Log in to workforce.intuit.com. 
  2. Select Paychecks and set the appropriate date range. Also, you can view multiple paychecks up to one year at a time.
  3. Select the Download option to download your pay stubs or print them.

Refer to this article for more information on the process, including how to get your pay stubs through the QuickBooks Workforce App: View your pay stubs, time off, and year-to-date pay in QuickBooks Workforce.

 

If you're unable to log into QuickBooks Workforce, it's a good idea to contact our QuickBooks Workforce Support team. They'll guide you in recovering your account so you can view your pay stubs: For detailed instructions, click the following link and head to Contact us through QuickBooks Workforce section: Contact QuickBooks Time support.

 

Regarding your other concern, we're unable to provide information about the subpoena process. I recommend that you reach out to legal authorities for further assistance.

 

Visit the Community again if you have additional questions or concerns on how to get paycheck copies. We're always available to respond to them.

======================================================

Easy access to your QuickBooks Online (QBO) account helps you handle your accounting tasks and business transactions more effectively. I've got some troubleshooting steps to help you log in to your account on time, @9130347166809266.

 

To start, did you receive any error messages while logging into your QuickBooks account? Knowing this will help us check for any issues and find the most effective way to resolve your concerns.

 

As I wait for your response, double-check that you are entering the correct email or user ID and password for QBO. If the details are correct, consider switching to another browser such as Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge. This can fix browsing problems and improve your overall work experience.

 

If none of these steps work, I recommend following the solutions outlined in this article to fix your login issue: Recover your Intuit Account if you can’t sign in.

 

Furthermore, explore these articles for guidance in managing your account and changing your other information in QuickBooks Online:

Feel free to visit the Community if you have other QuickBooks-related concerns or questions managing your account. We'll get back to provide the assistance you need.

Quad Rudy
Level 1

24/7 contact number for support

Hi, I want to access an old account yet each time I want to log-in it sends a code to an email address I no longer use.
What are my options to retrieve access and start paying for use again?

CharleneMaeF
QuickBooks Team

24/7 contact number for support

I'm here to provide a way to retrieve access to your old QuickBooks Online (QBO) account, Quad.

 

Since you no longer use the email address linked to that account, we can use the account recovery form to update the info. Please note that we'll process the changes within one business day. Our business hours are M-F, 8 AM to 5 PM PT.

 

Beforehand, please ensure you're the primary admin user in your account. Once ready, follow the steps below to request an account information modification:

 

  1. Take a high-quality photo or scan of your driver's license, state ID, passport, or notarized document.
  2. Open the Recover My Account link.
  3. On the What do you want to update? field, select Email.
  4. Fill out the necessary details, then click Continue.
  5. Scan the  QR code to auto-capture photos of your government-issued ID or click Can't scan QR code?, then Upload ID manually to add your ID or document.

 

After that, please expect an email from no_response@intuit.com within one business day with further instructions. If your request is approved, you'll receive a link to reset your password.

 

In case you encounter any trouble signing in to your Intuit Account, you can browse this article to rectify the issue: Recover your Intuit Account if you can’t sign in.

 

Once you regain access to your old account, you can re-subscribe to the program.

 

Additionally, you can browse these resources to guide you if you need to make changes to your account and learn the latest features added in QBO:

 

 

Finally, we have an in-demand team at QuickBooks Live Expert Assisted that is always available to help you with best practices in setting up and making the most out of your books to ensure you can start using the program again with ease.

 

The thread will remain open if you need assistance setting up your books or navigating the program. I'm always ready to help you.

Spinedoc1
Level 1

24/7 contact number for support

I had a hard drive failure on my computer. I have had Quickbooks data restored but need help reinstalling/updating the software. I need a phone number to call to discuss.

Spinedoc1
Level 1

24/7 contact number for support

My phone # is XXX-XXX-XXXX. I need help reinstalling my software after a hard drive failure. I have had my data restored.

Chrea
Level 3

24/7 contact number for support

@Spinedoc1 

Which QB Desktop year version?

Can you access CAMPS and find your license code there?

https://camps.intuit.com

 

Tori B
QuickBooks Team

24/7 contact number for support

Good morning, @Spinedoc1.

 

Thanks for joining the thread. How are you doing today? I hope all is well. 

 

To confirm, are you using QuickBooks Online or QuickBooks Desktop? From the sounds of it, it seems like you may be using QuickBooks Desktop, so I'm including some steps to reinstall the software below. 

 

  1. Make sure you have an active internet connection.
  2. Download the .exe file: QuickBooks Downloads.
  3. Open the file QuickBooks.exe. 
  4. Choose:
    1. Express install - This will save all the preferences and install over your previous version of QuickBooks. You’ll need to use a custom install to reinstall your previous version to access it.
    2. Custom and Network Options - This lets you install the new version in a different location and keep prior versions installed. Your prior version preferences are not added to the new version.
  5. Click on Next.
  6. Select Install.

 

When it finishes, tap Open QuickBooks. QuickBooks will ask you to activate and update it. If you need help, here's how to activate QuickBooks Desktop.

 

For more information about this process, check out Install QuickBooks Desktop

 

If you need additional help with the installation, feel free to connect with our Technical Support Team. Our agents can review your account in a secure environment and install QuickBooks for you. 

 

Please don't hesitate to let me know if there is anything else I can assist you with. Take care! 

Jbstan
Level 1

24/7 contact number for support

I am having issues with my email invoices being delivered! 

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