Automatic startup

This isn't the kind of service that we want you to experience especially for a long time customer like you, @LHouse28.

Let me make it up by providing the steps that will fix the issue.

When you install a QuickBooks product, not only are you installing the base product but also a variety of add-ons to assist in your usage of that product, such as the QuickBooks Web Connector. 

By default, the installation of the QuickBooks Web Connector enables the program to launch every time you turn on your computer. Running this program in the background if it's not needed can take up unnecessary resources. 

However, we can disable this one from launching when you turn on your PC by deleting the appropriate startup entry.

1. Open the Start menu and click All Programs.
2. Click Startup, followed by QuickBooks.
3. Right-click Exchange Data With Web Services.
4. Select Delete followed by Yes to disable the QuickBooks Web Connector from automatically launching at startup.

That's it! Please let me know if there's anything else I can do to be of assistance. Wishing you and your business continued success in all that you do.

The instructions you supplied do no apply to Windows 10.  There no longer is an "All Programs" option in the start menu.  If memory serves that went away with Windows 7! 

I do find in my start menu a "Web Connections" option.  There is however no option to disable it, nor is there a way to uninstall it.  

I started the "Web Connections" app and poked around within the app but could find no way therein to disable it.  I attempted to use the uninstall option which took me to the Windows Settings list of applications to "uninstall or change" but could not find it (or anything like it) included in that list.

I rechecked the Windows Settings Startup Apps list and again confirmed that all entries in that list (Intuit Data Protect, QuickBooks and QuickBooks Update) were disabled.  I also recheck the same list in the Task Manager Startup tab list and found the same thing. 

I found the web connections folder within the QuickBooks fold in programs and attempted to disable the app by renaming its executable prefacing the name with an X.  This did not resolve my complaint however as when I logged off the machine and the logged in again the "Intuit Data Protect" splash screen attempting to get me to try and buy that service reappeared and shortly there after QuickBooks started as well. 

I could live with the time it takes for these apps to open if I had any intention to use them during my session, but since I don't they are a real annoyance and a source of frustration.  What really upsets me is the fact that your developers have employed a way of deploying these apps which circumvents my ability using the operating system to disable and remove them.  

Hi,

I totally agree with @Calhoun .  It is really annoying to have this application startup and consume resources when none of my customers use it and I have not found a way to disable it on Windows 10 or Windows Server 2016 and up.

Please @ReymondO provide clear steps for Windows 10 and Windows Servers 2016 and up to properly disable the QB Web Connector from the start up or even better to uninstall it if it is not used by the end user.

Thanks!

Good afternoon, @ERijo. 

Thanks for joining this thread. 

At this time, QuickBooks Desktop doesn't offer an option to disable the QuickBooks Web Connector. I'm going to submit feedback to our Product Development Team to review and consider making this an option soon. 

For now, there's an option to uninstall the web connector, and here's how:

1. On your keyboard, press Windows + R. 
2. In the Run window, enter the "control panel" and click on OK. 
3. Choose Uninstall a program. 
4. Go to Web Connector, then Uninstall. If you can't find the QuickBooks Web Connector in the control panel, delete the QBWebconnector folder in these locations:

• C:\Program Files(x86)\Common Files\Intuit\QuickBooks\ or,
• C:\Program Files\Common Files\Intuit\QuickBooks\

For more information with uninstalling QuickBooks Web Connector, you can refer to this helpful article: Set up QuickBooks Web Connector. 

Please feel free to follow up with me and let me know how it goes. Have a good rest of your day!

Hi @Kendra H 

Thanks so much for the quick reply and the details on removing QBWebConnector, but it didn't work.

In my case on Windows Server 2016, I found the QBWebConnector folder in "C:\Program Files\Common Files\Intuit\QuickBooks\" and did the following:

1. I deleted the "QBWebConnector" folder
2. Restarted the server to see if it will work and unfortunately the "QuickBooks Web Connector" application is still alive in the tray.  I don't know from where it is being loaded.

Please see attached image of my server after deleting the folder and rebooting the server.

Thank you for getting back here in the Community, @ERijo.

I appreciate you performing the steps provided by my peers. Since the steps to uninstall QuickBooks Web Connector (QBWC) did not work on your end. I highly suggest contacting our Technical Support Team. They use specific tools that can do a remote session to verify what causes the issue of why you can't uninstall QBWC.

Here's how to contact support:

1. Open your QuickBooks Desktop, then go to the Help tab.
2. Select QuickBooks Desktop Help.
3. From the Search field, type Uninstall QuickBooks Web Connector.
4. Click Contact us.
5. To connect to live support, choose between Start messaging or Get a callback.

To ensure that a representative will assist you immediately, please check our updated support hours: QuickBooks Support hours. This article includes the time and different support types we offer.

Also, you can visit our QuickBooks blog for the latest product updates and features. The page will allow you to join to other business owners in exchanging thoughts about growing your business. 

Fill me in if you have other QuickBooks concerns. I'll be always around to help you. Stay inside and take care always, ERijo.

Hi @DivinaMercy_N 

Thanks for the suggestion, I'll try that this week.

When I followed this set of instructions to stop QuickBooks from loading automatically upon startup (along with  'script error' messages on Intuit Data Protect), I di not see an option to select "Web Connector " and therefore, I could ot fix the problems.  I am running QuickBooks Pro 2020 on a Windows 10 computer.  This is extremely frustrating.  Any new suggestions?

I’m here to help so you’ll be able to stop QuickBooks from loading automatically upon startup, Nick.

Since you received a script error and haven’t seen the option to select Web Connector, you can run the repair tool in QuickBooks Desktop to get this resolved.

Just download the QuickBooks Tool Hub, then run Quick Fix my Program to fix the issues right away. I’m glad to show you the steps:

1. Close QuickBooks.
2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub.
3. Save the file, then open it.
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. Double-click the icon on your Windows desktop to open the tool hub.

Once done, you can now run a quick repair on your program. Here’s how:

1. In the QuickBooks Tool Hub, click Program Problems.
2. Select Quick Fix my Program.
3. Start QuickBooks and open your data file.

If you see the said option after the troubleshooting steps, you can follow the instructions above to uninstall it. Otherwise, contact our technical team for further assistance.

I’ve attached these resources in case you’d like to install updates for Intuit Data Protect and how to back it up:

• Update Intuit Data Protect
• Make a backup with Intuit Data Protect

Don’t hesitate to let us know if you have any other concerns or questions besides stoping QuickBooks from loading automatically. We’re here to help you out!

This reply is so typical of Quickbooks and why I will no longer update it. 

QuickBooks is not on automatic startup, but launches any time the computer boots.  It's annoying.

Hello there, @Drone.

I'm here to help resolve your issue about QuickBooks starting without being requested.

There may be missing components in your QuickBooks Software. Let's perform a troubleshooting step to fix this issue. These steps help us fix some errors inside your company file. Please follow these steps:

1. Restart your computer to close unnecessary programs that can interfere with the application.
2. Back up your QuickBooks company file.
3. On your computer, select the Start menu.
4. Enter Control Panel.
5. Choose Programs and Features, then select Uninstall a program.
6. Tap QuickBooks, and choose Uninstall/Change.
7. Select Continue, then Next.
8. Click Repair, and then Next.
9. Once the repair is complete, select Finish.

If you need clarification on performing the troubleshooting steps, I'd recommend consulting an IT professional since this process can result in damage if not done correctly.

In case you need help with other QBDT tasks, click this link to go to our general topics with articles. Look for responses that fit your concern.

Let me know if you need further assistance. Post a comment below, and I'll get back to you as soon as I can. 

The QuickBooks WebConnector starts as a Windows Service, and can be disabled by following these steps:

1. 1. Click the Start menu and type Services - click on the Services program to open it
2. 2. Locate QBWCMonitor in the list, right-click it and choose Properties
3. 3. Within the QBWCMonitor Properties dialog, click the Stop button to stop it (if it's running)
4. 4. Click the Startup type: pop-up button, and chose Disabled from the list.