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scb2019
Level 2

Billable Expenses

I recently took over bookkeeping for a client.  Upon reconciliation, I noticed that there was a duplicate billable expense in the register.  I deleted the duplicate (or what I thought) and it accidently deleted the one that is linked to a paid invoice versus the other one.  When I go to try to add the ones that were kept to the invoice, they don't show as available to add.  But they are still in the register and marked as Billable.  Is there a step that I am missing?  Or is it not possible to add a billable expense to an already paid invoice?  I need to add it so that they payment amount matches the invoice amount.  Any suggestions?

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Best answer 2 weeks ago

Best Answers
Irene R
QuickBooks Team

Billable Expenses

Let me share details about linked billable expenses in Quickbooks Online (QBO), Scb2019.

 

In QBO, you cannot delete a billable expense transaction that has been already paid and is associated with an invoice. If you do so, you'll encounter an error like this one:

image (1).png

 

Moreover, it is possible to delete a billable expense that hasn't been linked to a paid invoice. Therefore, I recommend double-checking the deletion of the billable expense to ensure that the correct one was removed. Furthermore, it is possible to add a billable expense to an already-paid invoice. However, to do so, you have to manually search for it in the Suggested transactions on an open invoice.

 

You can refer to this resource for more information about billable expenses in QBO:

 

 

Additionally, this article will help you resolve when encountering errors when reconciling your account in QBO: Fix issues at the end of a reconciliation in QuickBooks Online.

 

Reach out to me again if you have more questions about your billable expense or QBO-related inquiry. I'm always willing to assist you in making your business run smoothly. Keep safe!

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3 Comments 3
Irene R
QuickBooks Team

Billable Expenses

Let me share details about linked billable expenses in Quickbooks Online (QBO), Scb2019.

 

In QBO, you cannot delete a billable expense transaction that has been already paid and is associated with an invoice. If you do so, you'll encounter an error like this one:

image (1).png

 

Moreover, it is possible to delete a billable expense that hasn't been linked to a paid invoice. Therefore, I recommend double-checking the deletion of the billable expense to ensure that the correct one was removed. Furthermore, it is possible to add a billable expense to an already-paid invoice. However, to do so, you have to manually search for it in the Suggested transactions on an open invoice.

 

You can refer to this resource for more information about billable expenses in QBO:

 

 

Additionally, this article will help you resolve when encountering errors when reconciling your account in QBO: Fix issues at the end of a reconciliation in QuickBooks Online.

 

Reach out to me again if you have more questions about your billable expense or QBO-related inquiry. I'm always willing to assist you in making your business run smoothly. Keep safe!

scb2019
Level 2

Billable Expenses

Interesting. I did NOT receive that error and when the expense was deleted it removed it from the invoice. And now, because it’s a closed/paid invoice I don’t have the option of suggested transactions to add the correct billable expenses to the invoice. Any suggestion on how to rectify as I need the billables to be on the invoice so it balances (payment received matches invoice)?

FaithA
QuickBooks Team

Billable Expenses

Thanks for coming back scb2019. Let me help you get this sorted so you can get that billable expense back onto your invoice and ensure everything is perfectly matched up.

 

You mentioned that there was no error notification when you deleted the expense. By default, QuickBooks Online will display an error notification if you attempt to delete a billable expense that’s linked to a paid invoice (as shown in the screenshot provided by my colleague). Since you didn’t see this error, it's possible that the expense you deleted was either the incorrect one or a different transaction not linked to the paid invoice. 

 

However, a profound suggestion on how to correct this is to link the appropriate billable expense with it again. Follow these steps to do so:

 

  1. Navigate to Sales, then go to Invoices.
  2. Find the paid invoice in question, click edit. 
  3. Click Manage. 
  4. Under Suggestions, click Suggested Transactions.
  5. Click Filter then select the Transaction Type to Expenses.
  6. Select Apply filter
  7. Find the appropriate Billable expense then click Add.
  8. Once everything looks good, select Save.

 

You can also refer to this screenshot:

 

 

By following these steps, you should be able to correct the issue and finish reconciling. I'd also like to share this article if you encounter any issues at the end of your reconciliation. It's a helpful and comprehensive future reference you can read over a cup of coffee. 

 

You've got this, scb2019. If you have anything else, you're always welcome to leave a word in the comments or tag me. I'll be glad to jump back in and assist you. Cheers.

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