Can i delete my details from the US quick books so i can sign up for the Canadin version instead?

Hello there, @Faribacharm. I want to make sure you can cancel your US QuickBooks account right away.

You can manage your subscriptions by logging in to the Customer Account Management Portal Site (CAMPS). If you purchased the product from Intuit, the steps for canceling QuickBooks Desktop subscriptions are listed below:

1. Sign in to camps.intuit.com.
2. At the left, in the Products & Services applet, select Products.
3. Find the product you want to return, and select the Return Product link at the right.
4. Select a cancel reason.
5. Click Return Product.
6. Wait for the confirmation that the product return was submitted successfully.
7. An email will be sent to you as your refund is processed.

QuickBooks also offers a 60-day money-back guarantee. Refunds will be processed to the credit card that we have on file for you. For more info, check out this link: QuickBooks Desktop cancellation policies.

If you'd prefer to talk to someone over the phone about this matter, you can reach out to our awesome Customer Care Support team. They have all the available tools to pull your account and process the cancellation for you.
 

Here's how:

1. Select QuickBooks Desktop Help from the Help menu.
2. Click Contact Us.
   
3. Type in a short description of your concern, then Continue.
4. Choose a way to connect with support.

For more details about our support availability, refer to this article: Contact Support.

Once done, you can get your own Canadian version through this link: Plans and Pricing.

Furthermore, here's a link that will walk you through the process in setting up your company: Getting started.

Please touch base with me here if there's anything else I can do to help you out. Thanks for coming to the Community and take care.

@Faribacharm 

You may purchase a one time license of QB Desktop 2021 CA version to restore your backup file OR purchase a 3rd party service to convert your company file to be open on QB Desktop 2021 US version. 

Thank you very much! that was very helpful. 

Thank you very much, it seems that's the only solution. 

It is interesting that US version costs $570 (including tax shipping and exchange rate) but Canadian version is $999.99 plus $130.00 of Ontario tax. :( 

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@Faribacharm wrote:

Thank you very much, it seems that's the only solution. 

It is interesting that US version costs $570 (including tax shipping and exchange rate) but Canadian version is $999.99 plus $130.00 of Ontario tax. :( 

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@Faribacharm 

Which product do you mean? You may purchase QB Desktop 2021 CA Premier for 2 users worth < CAD 900 thru a partner (tax exempt). 

It is QB pro with Payroll 2021. one user.