How do I get a human being to call be???

Glad to have you here in the Community, @dean29.

To connect with our representative, you can request a callback by going to the Help menu.

Please know that you can also share with us your concern. We're always here to help.

Here's how:

1. Go to the Help menu.
2. Click Talk to a human.
3. Type your concern.
4. Click I still need a human.
5. Select Contact Us.
6. Choose either Messaging or Callback.

To ensure that you'll be assisted on time, check out our support hours.

Also, I encourage checking our Help articles page to learn some tips and tricks in managing your QBO account. From there, you can read great articles that can guide you through the steps by steps process.

Don't hesitate to drop a comment below if you have other questions. I'm happy to help those. Take care!

I need to close my account - South Carolina Owners and Breeders Association

We're sorry to see you go, 2642. I'm here to make the cancellation process easier for you.

Before proceeding, I'd suggest printing your reports for future reference before performing the steps below. 

1. Sign in to your QuickBooks Online account as an admin. 
2. Go to the Gear icon at the upper right. 
3. Select Account and Settings under Your Company. 
4. Go to Billing & Subscription from the left menu. 
5. Click Cancel subscription in the QuickBooks section.  
   
6. Choose Continue to Cancel, then hit Continue to Cancel again.
7. Answer the exit survey questions. 
8. Select Submit and cancel subscription.
9. After that, click on Got it.

Once done, we'll send you an email confirmation that we canceled your subscription. Also, we store your data for one year. For detailed instructions, please see this article: Cancel Your QuickBooks Online Subscription or Trial. 

Additionally, you can easily reactivate your account anytime. You'll be prompted to resubscribe as soon as you log into your company. If not, please go to the Billing and Subscription tab to complete this task. For more information, visit this article: Resubscribe QuickBooks Online.

Please let me know if you have other concerns or questions about canceling your account, @2642. I'm always here to help you out.

Thanks for the step by step tutorial. Works mymilestonecard like a charm! The solution worked for me thanks to the community and the members for the solution. 

Hi 2642,
 
Hope you’re doing great. I wanted to see how everything about closing your QuickBooks Online account. Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.
 
Looking forward to your reply. Have a pleasant day ahead!

It helped me on a current project, thank you!

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@Maybelle_S wrote:

Glad to have you here in the Community, @dean29.

 

To connect with our representative, you can request a callback by going to the Help menu.

 

Please know that you can also share with us your concern. We're always here to help.

 

Here's how:

1. Go to the Help menu.
2. Click Talk to a human.
3. Type your concern.
4. Click I still need a human.
5. Select Contact Us.
6. Choose either Messaging or Callback.

To ensure that you'll be assisted on time, check out our support hours.

  

Also, I encourage checking our Help articles page to learn some tips and tricks in managing your QBO account. From there, you can read great articles that can guide you through the steps by steps process.

 

Don't hesitate to drop a comment below if you have other questions. I'm happy to help those. Take care!

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MyMilestoneCard

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@dean29 wrote:
I want a call back

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It helped me on a current project, thank you!

MyMilestoneCard