How to get magnifying glass back!!! So annoying with out it under sea all activity on our iPhone 12 pro’3

I can help you fix this, isabelagarden-ho.

You can restore the missing magnifying glass feature in your mobile app by deleting its data. This improves the application's performance and fixes frequent problems that lead to the described behavior. You can delete the app's data either through the app or through your phone's settings.

Clearing the app's data can be done on the app or on your phone settings.
 

• For QuickBooks Online app:
  
  • iOS - Select the menu at the top right and then choose Help & Feedback. Then select Refresh Data and Refresh.
    
     
• In your Phone Settings:
  • iOS - From your phone's settings, select Settings, then, click on General and choose iPhone Storage. Select an app that's taking up a lot of space. To free up the storage without deleting the documents and data for the app, select Offload App.

You can refer to this article for additional troubleshooting options to fix issues with mobile app: Mobile App's troubleshooting.

Feel free to visit this article to find answers to your other QBO mobile questions: QuickBooks Online Mobile app FAQ.

If you have any additional queries on managing your QuickBooks, please get in touch with me. I'm always willing to assist. Enjoy your day!

Sadly it’s different for me. I didn’t have that option.. :( thank you for trying to help though.. 

Sadly I don’t have that option but thank you for trying. Kind of hoping customer service will come back to me eventually!! As it’s so annoying not having that option any more :( 

Thank you for letting me know the results after following the suggestions shared by my colleague above, isabelagarden-ho.
 

Since there isn't an option to refresh your data, I suggest uninstalling and reinstalling the app. Please know that uninstalling the app won't lose any data in your QuickBooks Online. This way, we'll be able to ensure the QuickBooks components installed are complete and updated.

I've added some articles to learn more about its commonly asked questions and the available features for both iOS and Android devices:

• QBO mobile app FAQ.
• Compare mobile app features.

Don't hesitate to hit that Reply button if you need any kind of assistance concerning the mobile app. I'll be happy to help you some more.

Hello :) thanks for this sadly un installing the app and re installing didn’t work. My wife and I have the same phone and she also doesn’t have the magnifying glass? Definitely a software issue from quick books is there a new update coming soon? I’ve already updated the app to the latest version? 

I appreciate all your effort in finding ways to possess the magnifying glass back, isabelagarden.

The steps provided by my peers above should enable you to have the option back in your QuickBooks application. Since the issue persists, it would be best to get in touch with our Technical Support Team. Our support team will be able to double-check your account and determine why it isn't available. Additionally, they have the cutting-edge equipment necessary to access your account in a safe environment while protecting your privacy.

Here’s how:

1. On your QuickBooks app, tap the Burger icon.
2. Select Help & Feedback.
3. Click Help & Support and enter a brief description of your concern.
4. Then, choose a way you want to connect with them.

You can also view their support schedules and hours by scrolling to the bottom of the page. The contact number is also indicated at the bottom of this article: QuickBooks Online Support. 

Also, if you need help importing your contact list, you can look through this resource for tips.

Let me know if you have other concerns with your application features. I’m just a few clicks to assist you. Stay safe!