I've tried multiple times to get chat help. Every time I get assigned a case and it says I'll get help in 5 min., then it sits there. Is there an email or phone number?
Hey there, sgobeauty.
It's important to make sure that when contacting support you do so during hours of operation so you receive a call back in a timely manner, you can check the support hours here. If, however, you don't want to wait for a callback, you can post whatever issue you're experiencing here. That way the Community can help solve your problem. What seems to be your problem?