moving QB Pro 2015 to a new PC

dobeluvr · ‎July 03, 2020

I will soon be getting a new PC. I am wondering if I can MOVE my program (QB Pro 2015 desktop) to the new computer? If so, where can I find how-to instructions?

I do have backup copies of my company file so that's not a problem. Just wondering about the program itself.

Thank you.

ZackE · ‎July 03, 2020

Hey there, dobeluvr. Welcome to the Community!

Yes, QuickBooks Desktop can be moved to a new computer. I'll help you obtain the proper steps for the transfer right here in this thread.

Since you're using our 2015 release, your application will have to be manually transferred. Here's how:
1. You'll need your product and license details available. If you don't have them, press F2 while in your books. This will display a Product Information window which can be used to obtain the necessary information.2. Uninstall QBDT from the device it's currently installed on before attempting to reinstall it on the new computer.
3. On the new PC where you want it moved to, download the installation files by inserting your CD. If you no longer have a copy of the compact disc, installation files can be obtained from the Downloads & Updates page of our website.4. Install the program.
5. After installation is completed, go to Help in the menu bar at the top, then select Register QuickBooks.
6. Enter the requested information to register your product on the new computer.

Once you've finished the transfer process, your company file(s) can be copied to their new location.

Here's an extensive resource about moving QuickBooks Desktop to a new computer: Move or reinstall QBDT to another device

Feel welcome to reply here anytime. I'll be here to assist if you have any questions. Have a great weekend!

View solution in original post

Fiat Lux - ASIA · ‎July 03, 2020

QB 2015 is an outdated version. I would recommend running it on Win 7 instead to lower the problem. If you are running Win 10 on your new machine, install and run your QB 2015 on Compatibility mode Win 7.

Find the the installer and other resources in the following link

https://downloads.quickbooks.com/app/qbdt/products

Good Luck !

ZackE · ‎July 03, 2020

Hey there, dobeluvr. Welcome to the Community!

Yes, QuickBooks Desktop can be moved to a new computer. I'll help you obtain the proper steps for the transfer right here in this thread.

Since you're using our 2015 release, your application will have to be manually transferred. Here's how:
1. You'll need your product and license details available. If you don't have them, press F2 while in your books. This will display a Product Information window which can be used to obtain the necessary information.2. Uninstall QBDT from the device it's currently installed on before attempting to reinstall it on the new computer.
3. On the new PC where you want it moved to, download the installation files by inserting your CD. If you no longer have a copy of the compact disc, installation files can be obtained from the Downloads & Updates page of our website.4. Install the program.
5. After installation is completed, go to Help in the menu bar at the top, then select Register QuickBooks.
6. Enter the requested information to register your product on the new computer.

Once you've finished the transfer process, your company file(s) can be copied to their new location.

Here's an extensive resource about moving QuickBooks Desktop to a new computer: Move or reinstall QBDT to another device

Feel welcome to reply here anytime. I'll be here to assist if you have any questions. Have a great weekend!

AriW · ‎October 10, 2021

One problem, QB 2015 is no longer available for download and I don't have the file to re-install it on my new computer. The earliest that is available now is 2018, and of course, the key doesn't work.... What can I do short of buying a new version?

Fiat Lux - ASIA · ‎October 10, 2021

@AriW

You can still download the installer file for QB Desktop 2015 US version.

https://downloads.quickbooks.com/app/qbdt/products

amp9 · ‎June 14, 2023

Hi

I am no longer using the email that the update & download page is asking for verification thru. It has changed since i purchased QB pro 15. Have a new computer and would like to move it over. Any suggestions?

Thanks

Rea_M · ‎June 14, 2023

Hello there, @amp9.

I'll make sure you can move QuickBooks Desktop (QBDT) to your new computer. Let's first visit the Customer Account Management Portal (CAMPs) to ensure your email address is updated so you can download and install QBDT smoothly.

CAMPs is the page where you can manage your accounts, products, contacts, billing, and user ID access. It also provides a convenient way to download your products and find your license number.

Here's how to sign in to CAMPs:

Go to CAMPs.
Sign in with your Intuit Account info. This could be different from what you use to sign in to your company file.
If you see multiple products to choose from, select QuickBooks Desktop to go to CAMPs.

Once you're signed in, go to Sign in & security and select User ID, Email address, Password, or Phone section to review or update your email.

Immediately after that, download and install QBDT on your new computer.

If you have other installation concerns or questions about managing your company files in QBDT, please don't hesitate to let me know in the comments below. I'll gladly help. Take care, and I wish you continued success, @amp9.

Fiat Lux - ASIA · ‎June 14, 2023

@amp9

If you can't find your license code in CAMPS, Support will spare no effort to generate an activation code. Consider buying a used license (e.g 2019-2021) to upgrade your version.

Alex206 · ‎November 30, 2023

When i download pro 15 US (with a Uk license) it says that my license is not valid... i have done that last year as i changed my hard disk and quickbooks team gave me a new code... now that this computer has crashed i tried with a new computer and it says again that my license is not valid...

Alex206 · ‎November 30, 2023

My license number and product number is not valid...

Fiat Lux - ASIA · ‎November 30, 2023

@Alex206

You have to use the installer file of QB Desktop 2015 UK version, not US version.

Contact me in private and we can the installer file.

GlinetteC · ‎November 30, 2023

Hi there, Alex206.

I commend your efforts to download QuickBooks Desktop Pro 2015 US. I'll explain why you're seeing an invalid license prompt.

The license and product must match. As you have the UK license, you should utilize the installer file for the UK version of QuickBooks Desktop 2015, as noted by @Fiat Lux- ASIA.

Please be reminded that QuickBooks Desktop Pro 15 is no longer available for download on our website. If you no longer have a copy, you can download it from an external source.

Once you have it, please visit this article for guidance on installing and activating the product: Activate QuickBooks Desktop for Windows.

Feel free to respond to this thread if you have additional questions about downloading, product, or licensing in QuickBooks. I'm here to assist you.

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