Opt out of 1900% ACH increase?

Agreed! This is absolute BS.  They offered us the "Option" 6 months ago and I guess not enough people said yes to their stupid fees so they are going to make it mandatory.  Seriously, I can set-up receipt of ACH with my bank and only pay $0.50 per transaction period, regardless of the amount.  Yeah its more of a pain, but it's way less expensive.  We are FINE waiting a few days to get the funds and allowing Intuit to "play" with our money during that time and make interest off of it.  Whatever, 3-5 days for ACH is less than waiting for a customer to mail a check and then deposit it.  I don't understand why Intuit continues to make their product which has been marketed for YEARS to small businesses less and less appealing to us small businesses!

I can see you're in the tight spot right now, @trevorgildersleeve, and @jennr.

Please know this isn't what I want you to feel about using our QuickBooks Payment. Allow me to share with you some insights about the next-day banking deposit.

Beginning April 12, 2021, bank transfer (ACH) payments will be charged a 1% transaction fee (max$10) per transaction. There will be no charges for credit card or debit card payments. They will be still deposited at current rates.

Payments that are processed before 3:00 PM PT (Pacific Time) will arrive at your bank the next business day. Later payments will arrive the following business day.

This recent update helps our user and their customer process their payments instantly to their bank. We know how crucial cash flow is to your business, and we make sure to respond to the consistent feedback of our merchant.

Also, our funding speed and cost are updated to be in line with the market standards. For more insights about this, you can refer to these articles:

• Get started with QuickBooks Payments
• What are the fees for QuickBooks Payments?
• Keep cash flow strong with faster deposits.
• Common questions about payments deposits in QuickBooks Online.

Let me also add this link that you can use for future reference. This can guide you in matching your bank balance and QuickBooks balance seamlessly in the future: Reconcile an account in QuickBooks Online.

Keep me posted if you have any clarifications about the next-day deposit in QuickBooks. I'll be around to assist you. Keep safe and have a good one.

Thanks for the reply, @JasroV 

I think you may have misunderstood the original poster's situation (the same situation as mine and many others):

Today, when we process a $1000 ACH transaction, it costs $0.50.  The email we received says the same transaction will now cost $10.

We want things to stay the same and not see additional fees or changes to the deposit speed.  Can you confirm that we can "choose not to" avail ourselves of this change?

Nope. Email specifically states they will no longer support 2-day and 5-day ACH transfers, so you will need to seek alternatives.

@jennr @trevorgildersleeve 

Explore Melio

https:// melio.grsm.io/quickbooks

CROCKED INTUIT ARE GETTING GREEDIER AND GREEDIER EVERY FEW MONTHS. My ACH collections are high, Intuit lured us to get our invoices paid via ACH at no charge, and now these shameless individuals at Intuit have increased my yearly ACH fees to about $14,000 US Dollars !!!

These people are way too big, so unless a big chunk of their client base leaves, they will continue to get away stealing from us.  

My bank does not charge me anything for ACH payments....unless it is returned (wrong account #), then there is a $2.00 fee. 

Hi, @PGS2020.

I can share with you some insights about the QuickBooks Payments fees.

Usually, QuickBooks Payments charges a fee each time you process a transaction. The amount depends on how you processed the payment. With ACH/bank transfer the rate per transaction is 1% (Max $10).

To know more about the different QuickBooks Payments fees, you can open these links:

• What are the fees for QuickBooks Payments?
• Accept ACH payments and eChecks

I'm also adding this article for your guide about the QuickBooks Payments funding time.

If you have any other questions about QuickBooks Payments, please let me know by adding a comment below. I'm always here to help. Have a good one!

You guys must laugh when you post "insight" about the problem we're complaining about. Your insight doesn't offer solutions. All you're doing is reaffiming we don't get a choice to opt out of your rediculous price increase. The "insight" I have is to find a different accounting solution.

@Angelyn_T 

"Usually, QuickBooks Payments charges a fee each time you process a transaction. The amount depends on how you processed the payment. With ACH/bank transfer the rate per transaction is 1% (Max $10)."

That's where you're mistaken.  For new Quickbooks users, yes.  However, your most loyal, long term users are paying $0.50 per transaction.

We want someone to explain why Intuit feels like they can add a 1% tax on our revenue when other tech companies (ex: Chase = $0.25.  Melio = FREE) charge modest flat fees or no fees at all.  Absent a logical explanation, we all just see it as a money grab out of our pockets with no value added.  That's, you know, stealing.

That's entirely the point.  Many of us don't want to pay the 1% transaction fee.  That's why we choose to have ACH deposits made in 3 to 5 days. You people keep thinking we don't understand!  We do understand. We just don't like the "options" you are presenting us.  Pay a new fee when we know it basically costs intuit nothing to manage an ACH deposit, or stop allowing customers to pay in this manner. The third option is to go back to having ACH deposit through our bank account and pay the nominal $0.50 or $0.25 per transaction.  ACH is Automatic Check Handling - it's not a wire transfer. It's actually how banks manage checks that are cashed/deposited anyway.  Thus why it's a piece of cake to offer it to customers now. It's really just sad and frustrating how intuit is continually squeezing the little guy, the businesses they court for subscriptions, into paying fees for things that have been free and should continue to be free (or near free).  Sure 1% is less than a credit card, but it's still 1%! For some this means thousands and thousands of dollars a year in an added extra expense that we were given 30 days notice about. And during tax season when switching software platforms will be near impossible.

This option is available to eligible customers? According to yesterday's message, this is no longer optional. If we use ACH payments through Quickbooks, we will have next day deposits and we WILL pay the additional fees, whether requested for next day processing or not. If we simply ignore the message and process payments as we normally do, as you have suggested, QB will be helping themselves to our funds. How is this acceptable business, and how is this message actually being distributed under the guise of "we're making it easier for you"? 

Good afternoon @sharpka. Thank you for coming to this thread and making your voice heard. It's very important to us here at Intuit to understand how our decisions impact our customers.

We know cash flow is critical to small businesses. With this update, we're responding to consistent feedback that our merchants want their money faster.  Right now, there isn't a way to opt-out of this update. 

Please know that Intuit is listening and taking all of this feedback into consideration.

Lets be honest...the consideration was already made when they did some simple math of forcing existing customers from .50/c per transaction to $10.00 on average. I hope that part of intuits "consideration" is tracking customers that leave, and also consider how many customers I've recommended that I won't be anymore. The software is good, but the yearly price increases and this latest rediculous fee increase is just WRONG.

@sharpka @jennr @JustinRSD

Our clients are exploring these options to accept ACH payment for free.

https:// melio.grsm.io/quickbooks

https:// veem.grsm.io/veems

Come on! I'm not an idiot. 

I don't want to pay a fee for ACH at all. I haven't minded waiting a few days. 

I'll simply stop using ACH for payments through Quickbooks. Then I'll stop using Quickbooks altogether. 

I can't believe this sudden price increase!! Quickbooks is such a liar stating that they "support" small businesses! They know that this HURTS small businesses more than anything! I am also going to have a huge increase in fees, as I have a lot of small invoices sent out each month. They've already hiked up the price every month for the subscription and now adding this extra cost is ridiculous! I am disgusted with Quickbooks right now, if anyone has other suggestions for ACH payment/invoices please share!

@K_Siman I know ya'll are listening and doing cost/benefit on this change.

So, to be super clear and to make sure you hear the feedback: Your customers are NOT willing to pay a 1% tax on their revenue in order to get their money faster.  If you want to offer it as a feature, go for it.  But forcing us into an expensive feature that we don't care about feels like you're jerking us around ... and prioritizing YOUR interests over ours.  We want an option to opt out of the new 1% "Quickbooks revenue tax."

This is the proverbial straw. I've decided to look for a replacement, after spending decades using Quickbooks (DOS on Windows 3.1 circa 1992). Noticed my annual QBO plan was over $650 annually, before the Payroll 'scam-on', so I've just downgraded to $245 Simple until I find a decent replacement, and my needs are indeed simple, so it likely won't be hard or long. Very disapponted in QB/Intuit foisting costly changes to folks just wanting simple accounting and payroll. Filled with penny squeezing technocrats will ruin Intuits advantages, it's already underway.

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@alphawave wrote:

This is the proverbial straw. I've decided to look for a replacement, after spending decades using Quickbooks (DOS on Windows 3.1 circa 1992). 

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@alphawave 

There are many options in the market including the free one. Contact us in private should you need to purchase a 3rd party conversion service.

@Kirsten28 

Check our posting earlier. Our clients are using these apps to accept ACH payment for free.

https:// melio.grsm.io/quickbooks

https:// veem.grsm.io/veems

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@jerseygirlkitchensllc wrote:

Then I'll stop using Quickbooks altogether. 

 

@jerseygirlkitchensllc 

There are many options in the market including the free one. Contact us in private should you need to purchase a 3rd party conversion service.

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@K_Siman YOU MEAN CROOKED INTUIT WANTS THEIR MONEY FASTER! HA HA HA

THAT IS WHY THEY ARE NOW FORCING EVERY ACCOUNT TO BE SUBJECT TO THIS 1% ROBBERY, which will convert into $1300 US DOLLARS PER MONTH in fees for CROOKED INTUIT. 

You and everyone else working at CROOKED INTUIT [removed]  but you cannot say it, you like your paychecks. 

In the last 1-2 years I had to re-design the way I do my company's accounting to avoid the constant changes CROOKED INTUIT has been making. I had to stop using CLASSES when they decided that 40 classes is all I could use, if I want more than 40 classes I had to " upgrade " my subscription and let CROOKED INTUIT steal another $2200 US DOLLARS per year. Same thing with the chart of accounts, 250 MAX or pay penalties. 

Now I will also STOP USING QB ACH, thank you CROOKED INTUIT, I have been using other ways to do my accounting, pretty soon I will no longer need your [removed] software anymore, you are just making it easier and easier to replace this evil greedy institution.  

I spent over 3 hours trying to rectify what I thought was an error on Quickbooks' part.  Only to realize QB can legally steal money from our bank accounts without our approval.  

Will be spending my next few weeks looking for an alternate accounting program.  I have foolishly been using Quickbooks products for over 30 years.