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Buy nowGood day, Team
I just received a call from this # (Ireland) claiming to be from QB and as I have bad reception all I can hear from her is my credentials plus the company name I created for QBO Accountants.
Now I am wary of these kind of calls as I received tons. I'm not sure if this is a company protocol or something to call us? I just created my account as free and I think I haven't subscribed to any but I don't know what is her purpose for calling.
So if someone had an experience, can you enlighten me about it?
Thanks.
Did you sign up for a QBO Accountant Ireland account?
Hello.
No, I haven't. When I first made my account yesterday, I saw the QBO online cert training, registered and that's where I made my account too.
I just don't know why they will call me and knowing the credentials I put and the country code is in Ireland.
Is this how QBO do? Also I received an email from a person introducing herself as my account manager. Sorry this is my first time, so I am unsure about the process.
Thank you.
I have some information to share on how to deal with suspicious events in QuickBooks, @Imijin.
QuickBooks will only call you if you requested a callback or if we need to contact you regarding an escalated issue.
Here’s how you do it:
I’m adding these resources to learn the warning signs of threats from scammers and hackers, how to protect your business against data breaches, and recognize official Intuit correspondence and websites:
If you have product concerns or witness other suspicious activities, please let us know right away. I’ll always be here to assist you.
Thank you so much @MadelynC
I will do this now. Bless you
Where do you live? US or another country?
Certification is only available in the QB Online Accountant version. After you created a QBO Accountant account for free, someone from the sales team may contact you to offer any active programs for reselling QB Online to your clients. If you're not sure about the caller, ask them to send you an email. Their email address should be sent from intuit.com.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here