QBO Check printing alignment

I can provide the status of the issue when printing checks, Midsummers. 

QuickBooks Online supports multiple browsers, such as Mozilla Firefox, Google Chrome, and Microsoft Edge. In general, QuickBooks supports the current and two previous versions of browsers. We don't always support older versions.

Also, if you're using your own checks to print, they need to be formatted for QuickBooks. You can order QuickBooks compatible checks from Intuit to ensure the compatibility of the alignment.

Let me show you how to set up print checks in QuickBooks Online:

Before you start, load some blank paper into your printer for your test prints. That way you won’t waste actual checks if you need to fix the check alignment.

1. Select + New.
2. Select Print checks.
3. Select Print setup.
4. Select your check type, voucher, or standard.
5. Select View preview and print sample. Then select Print.
6. Follow the on-screen steps to finish printing your sample check.
7. Put the sample print under a blank check. See if they line up correctly.

You can check out this article for more information: Configure your print settings for printing checks. 

Besides, here's an article you can read to learn more about print a check-in QuickBooks Online.

Lastly, I've got some resources that you might need for additional information on how to fix print alignment for preprinted checks in QuickBooks Online. 

Let me know if there's anything else you need with QuickBooks. I'm always right here to help you.

In response to -@LeizylM  I have been through these steps in a vicious circle for hours. I have tried on three computers and three printers. All these printers previously were able to allow alignment. Now the step where you change the alignment box on the test print has no effect or change on the printer output. The printer output remains fixed in the exact location it was. The alignment function within QuickBooks no longer has any desired effect on the printer output. I have tried microsoft edge, I have used chrome and I have the full version of the entire Adobe suite installed on one of the computers. I have installed, uninstalled, and re-installed Adobe acrobat reader as an extension on both browsers on the other two computers. None of these steps result in any different outcome. There is an error in the quickbooks online code that is not allowing the desired manipulation of the printer output from the action embedded within the "Print Checks Setup" feature located in the print checks prompt screen. 

I appreciate you for performing some troubleshooting steps, @KnowledgeSeeker. I'll be sharing some information on how you can fix the alignment issue when trying to print checks in QuickBooks Online (QBO). 

It's great that you have the full version of the Adobe Acrobat Reader. You can also perform browser troubleshooting steps as this concern could be a browser-related issue. First, let's try accessing your QBO account via an incognito/private window. The browser's cache may be full, and using a private browser can help us determine if this is the cause of the issue.

Here are the keyboard shortcuts to open a private browser:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + P
• Safari: press Command + Shift +N

 
If you're able to print using a private browser, go back to your regular browser and clear its cache. Clearing the cache or cookies is the best way to get a clean slate for your browser. Otherwise, using other supported browsers can be a good alternative too.

If the same issue persists, I recommend contacting our QuickBooks Online Support. Their hours of operation are also in this article, so you'll know there's always an available support representative when you contact them. 

Also, can you please provide a screenshot of the error you've encountered within the Print Checks Setup? This way, we can properly address your concern.

You'll want to check out this article to learn more about how to set up printing settings: Configure your print settings for printing checks in QuickBooks Online.

I'm adding these articles for other troubleshooting steps: 

• Troubleshoot printing paychecks, pay stubs, and forms.

• Fix print alignment for preprinted checks.

You can always add a comment below if you have any other questions about printing checks in QBO. I'm always here to help. Have a wonderful day!

We use QBOL and have similar issues but with the address and the remittance advice as well as our voucher copy.  We use a vertical check form (check on top, remittance advice in the middle, our copy at the bottom).

Our issue is that while we can move the $ amount in the grid we can't move anything else.  Starting at the mailing address we need to shift down about 5 lines.  Our only option has been to print to a PDF and edit there.  But we have to do this every single time and on every single check.  How can we fix the initial print of the check so that it is lined up with our check stock? 

I printed the attached via PDF as suggested.  It seemed to make a small difference on the remittance advice but nowhere else.  I have attached a redacted example (my kids would call this a "sloppy copy").

Bottom line all we need to be able to do is to shift more items than just the amount of the check.  How can we do this without all of the work arounds?

Thank you

I want to solve the check alignment issue at the soonest moment, @lesemanncpa.

Thanks for sharing complete details of your concern and attaching screenshot. I have several troubleshooting steps to share to help fix the QuickBooks Online (QBO) check alignment problem. This way, you can print it seamlessly.

In QBO, we can only move the amount when tuning in the check alignment. And the horizontal and vertical offsets start at 0.0, which usually produces good results for most forms and printers. 

Before that, be sure to use Adobe Reader to print the standard and voucher check. And ensure that it is updated. Once confirmed and the issue persists, let's adjust the scale on your print dialog box. 

For Adobe Reader, here's how: 

1. Choose File and select Print.
2. From the Page Scaling pop-up menu, select Tile All Pages or Fit To Printable Area. 
3. For Tile Scale, type the percentage you want to magnify or reduce in the PDF. 
4. Hit OK. 

After that, print a sample check to verify if it's performing well. If the sample print is still off, follow the second bullet in Step 4 of this article for another troubleshooting: Configure your print settings for printing checks in QuickBooks Online. 

Moreover, I'd recommend checking the printing settings of your browser because QuickBooks will rely on this setup. Just press Ctrl + P on your keyboard and configure the set up.

Furthermore, check out these articles below for an additional workaround on how to solve the printing problem in QuickBooks:

• Fix QuickBooks Online printing issues on browsers for Windows
• How to update, repair, or re-install Adobe Reader/Acrobat

Please know that my doors are always open to help if you have other concerns in your checks. Just leave a comment below. Keep safe.

How do I align check printing?

Welcome to the Community space, @Junosinco.

I am here to share some steps on how you can align your check printing in QuickBooks Online (QBO).

If your check still doesn't line up after installing or updating your Adobe Reader provided by my colleague above, you can fine-tune your check alignment.

Here's how:

1.  Click the + New Plus icon.
2. Select Print Checks.
3. Tap Print setup.
4. Select No, continue setup. Then select No, continue setup again. This opens up the check-in alignment window where you can adjust the margins to correct the alignment:
5. In the check image window, drag the grid so the numbers are in the same place they appear on your sample print. QuickBooks will automatically adjust the alignment. The numbers on the vertical and horizontal fields are adjustable and tell QuickBooks exactly where to print the check amount.
6. After adjusting the grid, select View preview and print sample. Then press Print.
7. Follow the on-screen steps to finish printing your sample check.
8. Check the alignment of your sample against a blank check.
9. Repeat the grid alignment process and print as many times as you need until your check is aligned correctly.
10. Press Finish Setup.

Moreover, I'm adding this article as your reference in recording your checks in QBO: Create and record checks in QuickBooks Online.

Return to this post if you have other concerns about printing your checks in QuickBooks Online. I'll be here to lend a hand. Have a good one!

I did buy my preprinted standard checks from Intuit / QBO... and they are still printing 1 inch lower.

I appreciate you joining the thread, Kaplin. I'll share details to help you print those preprinted checks through QuickBooks Online (QBO).

For a precise result when printing the checks you bought from Intuit, you'll want to modify the current print settings inside your company file. This way, you can ensure the system recognizes it as compatible with the program and deliver an accurate outcome. I'll outline the steps to get you going:

1. Access your QuickBooks Online company.
2. On the top right corner, click the Gear icon.
3. Select Payroll settings.
4. Click the Pencil icon in the Printing section.
5. Select the Radio button beside Paychecks on QuickBooks-compatible check paper.
6. Choose your preferred paycheck result. A reminder, to ensure it prints accurately, click the Align my printer button and configure the current alignment settings. Click the Save button to keep the current set up.
7. When you're ready, click the Save button and then Done.

If the issue persists, we recommend contacting our Customer Care Team so they can conduct further investigation to determine the root cause of the printing alignment problem. Refer to this page for more information: QuickBooks Online Support.

On the other hand, you can also visit this handy article for more available printing troubleshooting: Fix QuickBooks Online printing issues on browsers for Windows.

The Community space is open 24/7 if you require further assistance printing QuickBooks-compatible checks. You can also comment below if you have other questions about the program. We'll make sure to respond right away.