QBO no longer asks if I want to mark an invoice as printed after I print it.

Thanks for sharing your concern with us, @shawnAnderson.

Let's make sure that the Print later is marked when creating the invoice. Doing this will help make sure that it triggers the "Do you want to mark invoice as printed?" pop-up message. 

If it's already marked and you're still getting the same issue, you can perform some basic troubleshooting steps to fix it. This way, you can get back to your business. Let me show you how. 

First, log in to QuickBooks Online using a private window. This is a special mode that doesn't record the browsing activities on your computer. You can access this by pressing the following keyboard shortcut keys:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

Once done, print your invoice again. If you're able to see the pop-up message again, go back to your regular browser and clear its cache. You can also use a different supported browser to print your invoices and view this pop-up. 

In addition, you can update your Adobe Reader/Acrobat to its latest version or repair your Adobe installation to resolve your printing issue. 

If I can be of further assistance, please let me know by posting below. Have a great weekend.

I faced similar kind of issue last time, I am still searching for some proper solution Same issue still no fix to this.

I've checked our records and haven't seen any open cases the same as yours, Eda82.

You can follow ReymondO's steps on how to fix the issue. If it didn't make any difference, I suggest reaching out to our customer care support. This way, an agent can take a better look at this. Here's how:

1. Click Help inside QuickBooks Online.
2. Select Talk to a human.
3. Enter "QuickBooks Online no longer asks to mark an invoice as printed after printing it" in the Type something field.
4. Click I still need a human.
5. Select Contact us.
6. Choose between Messaging or Callback. 

Once it's fixed, you can create, send, and print invoices without any issues.

Reach out to us again if you have other concerns. We're just around to assist you. Keep safe!

Thanks

"Print later" is checked.

I don't use Adobe at all. 

Everything used to work then suddenly a week or two ago it just stopped prompting me.

I now have to change the table using ODBC to mark it as printed but I'd like it to just do it automatically. 

Thanks for joining this conversation, @shawnAnderson.

Since the issue persists after following the steps shared by my colleague ReymondO in this thread, I highly suggest contacting our Phone Support team. They have tools such as screen-sharing (remote access) that can pull up your account in a secure environment and check this odd behavior. They can also perform other troubleshooting steps to fix this for you.

To reach them, you can check out the steps shared by my other colleague Kristine or refer to this article: QuickBooks Online Support.

For more insights about entering, sending, and printing invoices, consider checking out this article: Learn how to create and send invoices in QuickBooks Online.

Please let me know how the call goes or if you have any other concerns. I want to make sure everything is taken care of for you. I'll be here to assist. Have a good one!