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arlandrum1
Level 1

We aren't able to view/print our 2021 W3 Form

When you select W3 it has a view tab and it will not pull up the report.
11 Comments 11
ShiellaGraceA
QuickBooks Team

We aren't able to view/print our 2021 W3 Form

Welcome to Community, @arlandrum1.

 

I have some information about pulling up the 2021 W-3 form. Since the W-3 form is a summary of your W-2 forms, they are usually available towards the end of the year. This summary document provides a quick overview of the W-2 forms that are attached and sent with the form when you filed them.

 

However, if you're trying to file the 2020 W-3 forms you can file them by following these steps below.

 

  1. Go to Payroll, then Overview.
  2. From Tasks, tick the Show more dropdown to view all forms due.
  3. From W-2 Copies A & D, select File now.
  4. Choose Annual Forms, then W-2 Copies A & D.
  5. Hit Continue.
  6. If prompted, tell us whether or not one or more employees were active participants in a retirement plan during the tax year.
  7. On the Employer Copies: Form W-2 page, tap View to open Acrobat Reader.
  8. Review and print Copy D (Employer's copy) for your records.
  9. Click Submit to authorize us to file Copy A of Form W-2 electronically for you.

 

After we processed your W-2 filing, we'll send you and email letting you know it's complete. You can also check the status though:

 

  1. Go to Taxes, then Payroll Taxes.
  2. Select Payroll forms or filings, then W-2.

 

If you want to print the form, you can refer to this article for the detailed steps: Print your W-2 forms.

 

Want to learn more about the process? Check out this guide: File your W-2 forms.

 

Also, here's a link that covers all tasks you can do when using the payroll feature.

 

Keep me posted if you still have questions or concerns with payroll forms. I'm always here to assist you. Take care and have good one.

PCoyne
Level 1

We aren't able to view/print our 2021 W3 Form

Hello!

I don't need to file, I just need to access the W3 form for printing and I am not able to. The view button does nothing when selected.

MirriamM
Moderator

We aren't able to view/print our 2021 W3 Form

Welcome to the thread, @PCoyne.

 

I'd be happy to guide how to print W-3 form in QuickBooks Online (QBO). 

 

Let's try opening your account in a private (incognito) window. Using a safe browser and accessing the program from there can usually fix the issue.

 

Check out these keyboard shortcuts:

  • Command + Shift + N (Safari)
  • Ctrl+ Shift + N (Google Chrome)
  • Ctrl + Shift + P (Mozilla Firefox) 

Once done, try to print W-3 form again by following below steps:

  1. In the left menu, click Taxes.
  2. Go to the Payroll Tax tab.
  3. In the Forms section, click Annual Forms.
  4. Choose W-3, then View.
  5. A PDF form will open.
  6. Choose the printer icon to print.

If it works, go back to your default browser and clear cache. See Clear cache and cookies to fix issues when using QuickBooks Online for more information.

 

In case you'd want to have a copy of W-3 form for the previous years, you can run and print the Tax and Wage Summary report.

 

For more details about W-3, see below articles:

Please know that I'm just a post away if you have any other questions about the Form W-3. Wishing you and your business continued success.

jn297658
Level 1

We aren't able to view/print our 2021 W3 Form

I have this problem too...the view button is not working on the W3.  I can view all the other tax forms, but the "view" button on the W3 appears to be broken.

ZackE
Moderator

We aren't able to view/print our 2021 W3 Form

Thanks for joining the Community, jn297658.
 

I've reviewed our ongoing/solved investigations and can confirm there's currently no records of subscribers reporting that their W-3's View button isn't working as it should.
 

If you're unable to view/print your W-3 form after performing MirriamM's browser troubleshooting steps, I'd recommend getting in touch with our Customer Care Team. They'll be able to pull up your account in a secure environment, conduct further research, and create an investigation ticket if necessary.
 

You'll be able to reach them while you're signed in.
 

Here's how:

  1. Use the Help (?) icon.
  2. Choose Contact Us.
  3. Enter a description of your situation in the What can we help you with? field, then click Let's talk.
  4. Select Start messaging or Get a call.


Be sure to review their support hours so you'll know when agents are available.
 

Please feel more than welcome to post a reply if there's any questions. Enjoy the rest of your day!

brewcrew
Level 2

We aren't able to view/print our 2021 W3 Form

I am having the same problem, but on the desktop version. We are needing to print our W3.


Thanks,

Sarah

Jovychris_A
Moderator

We aren't able to view/print our 2021 W3 Form

Hi @brewcrew.

 

I can help you print your W-3 form. Let's make sure to update QuickBooks Desktop to the latest release, and you have the latest tax table. This will help rectify print issues for federal forms, especially when the system wasn't able to receive updates for a month or more.

 

Here's how:

  1. Go to the Help menu and select Update QuickBooks Desktop.
  2. Choose the Update Now tab. You can select the Reset Update checkbox to clear all previous update downloads.
  3. Select Get Updates to start the download.
  4. Once the download finishes, restart the QuickBooks Desktop system.
  5. When prompted, accept the option to install the new release.

 

To download the latest tax table, refer to these steps:

  1. Select Employees, then select Get Payroll Updates.
  2. Check the Download Entire Update box.
  3. Choose Download Latest Update. An informational window appears when the download is complete.

 

Also, ensure that you're currently using one of the supported payroll services that print W-3 forms like QuickBooks Desktop Payroll Enhanced, Payroll Standard, and Assisted Payroll.

 

Doing the steps above and making sure that you have the right payroll service, you should be able to print W-3 forms in QuickBooks Desktop. I'm adding this article as your reference: Print W-2 and W-3 forms.

 

In addition, if you want to grant your employees to view their W-2, you can send them an invite to access it online. Feel free to read this article: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s, and more.

 

Please fill me in if you have other concerns with printing federal payroll forms. I'm always here to see and help your business get larger. Take care and have a great day.

bayougirl
Level 1

We aren't able to view/print our 2021 W3 Form

Why is this so hard to understand?
I need to print my W-3 form for my CPA. I don't need to fill W-2s. this particular link is NO HELP with a W-3: https://quickbooks.intuit.com/learn-support/en-us/help-article/print-file/print-w-2-forms/L76UaJUti_...

yes my desktop files are updated.

Mich_S
QuickBooks Team

We aren't able to view/print our 2021 W3 Form

You must have browsed the steps for printing the W-3 form in the online version, @bayougirl. I'd like to add some insights and walk you through how to do it on your QuickBooks Desktop.

 

You can print the form by navigating to the Payroll Center. Below are the steps applicable for QuickBooks Desktop Assisted and/or regular payroll (except Basic). 

 

  1. Open the Employees menu, then choose Payroll Center.
  2. Go to the File Forms tab.
  3. From the File Forms area, select View/Print Forms & W-2s.
  4. Click on the Filed Forms link.
  5. Hit the Federal Employer Copy Of W-3 link.
  6. Go through the Adobe Reader prompts to get a copy of the W3 form.

 

Find out more details about the process in this article: Print your W-2 and W-3 forms
 

I'm also adding these guides in case you'd like to keep track and manage payroll reports:

 

 

Please let us know if you have other concerns about payroll forms or QuickBooks in general. The Community is available for assistance 24/7. Keep safe always.


 

Ps Mimi
Level 1

We aren't able to view/print our 2021 W3 Form

Wonderful Help! Thank you!

ZackE
Moderator

We aren't able to view/print our 2021 W3 Form

Thanks for getting involved with this thread, Ps Mimi.

 

I'm happy to hear my colleagues were able to help with viewing and printing W-3 forms.

 

You can also find many detailed resources about using QuickBooks in our help article archives.

 

Please feel welcome to send a reply here or create a new thread if there's ever any questions. The Community's always here to help. Have a lovely day!

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