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Anonymous
Not applicable

Recurring Automatic ACH/EFT from customers

I own a salon/spa, and we rent out space to other people to do business under their own names. They pay us weekly, and just recently, one of them wanted to start paying via automatic ACH/EFT transfer. This way they don't have to write out a check, and we don't have to deposit a check. For Quickbooks Desktop, I'm not seeing the ability to receive recurring payments from customers, except with Credit Cards. Does anyone know how to do recurring payments for ACH/EFT?

8 Comments
QuickBooks Team

Re: Recurring Automatic ACH/EFT from customers

Hi there, @Anonymous.

 

Thanks for allowing QuickBooks to serve you with your accounting needs. I'd be happy to help share some information about process payments through ACH in QuickBooks Desktop. 

 

Currently, being able to process recurring ACH payments in QuickBooks Desktop is not an option for us. However, you'll have the option to process a recurring sales receipt and have your customers hit the Pay Now button and select ACH as a mode payment. To do that, you'll need to sign up for QuickBooks Payments and then be able to receive ACH payments from customers.

 

Here are some good references that you can check out about the funding time for QuickBooks Payments:

However, if you need additional assistance with this process, feel free to reach out to our Merchant Services Team. They'll be able to discuss this matter further with you. 

 

That should do it!

 

Be sure to let me know if you have any other concerns with ACH Payments. I'll be around to help you out. Wishing you and your business continued success.

Level 10

Re: Recurring Automatic ACH/EFT from customers


@BettyJaneB wrote:

 

Great news! QuickBooks Desktop is now accepting ACH transfer through QuickBooks Payments.


Recurring ACH?

Level 2

Re: Recurring Automatic ACH/EFT from customers

Not recurring ACH yet for Desktop, just one time. This is a formal request to add recurring ACH to desktop. 


@Malcolm Ziman wrote:

@BettyJaneB wrote:

 

Great news! QuickBooks Desktop is now accepting ACH transfer through QuickBooks Payments.


Recurring ACH?


 

Moderator

Re: Recurring Automatic ACH/EFT from customers

Hi there, @radialccounting.

 

I appreciate you for joining us in this thread and for letting us know your request to add the recurring ACH payment feature to the desktop version. We're always looking for suggestions on how we can make QuickBooks Desktop even better, and sending us feedback would be a big help. Rest assured, I’m passing your idea along here on my end for consideration in the near future. 

 

In the meantime, you can receive ACH payments to an invoice manually. For additional reference, I'm adding some articles you can use if you want to set up a credit card recurring charge, as well as some FAQs about this feature: 

As always, the Community is here if you need more assistance. Wishing you and your business continued success.

Level 4

Re: Recurring Automatic ACH/EFT from customers

We have some clients using the recurring billing app to accept ACH payment. It only supports QBO and our clients must migrate the data with the importer tool to QBD.  At least they can release the recurring billing on schedule and monitor the payment status in real time.

Level 1

Re: Recurring Automatic ACH/EFT from customers

You're kidding right?!?!

I have just purchased a business with 144 monthly recurring billings - many have been set up for ACH. I have used desktop for two other businesses for years now, and you are telling me that intuit can't do this???!!!

That is absurd.

So here is another executive board level decision to force everyone to qb online, which is terrible by the way...

I'll be focusing on a work around: taking my business away from intuit merchant services.

To bad they are hobbling what once was an excellent software product.

Level 4

Re: Recurring Automatic ACH/EFT from customers

Use our BRC ACH Payments Creator  to create NACHA payment files by pulling QB payments data directly from your file.  You  can then submit the file to your bank (many banks will accept the NACHA file format) to create payment transactions that will deposit directly into your bank account.

Level 1

Re: Recurring Automatic ACH/EFT from customers

Not good for our customers!

Who's making these decisions at intuit?!?!

It's so simple - but making more money for intuit is apparently more important than maintaining what was a great product - "what's good for my business isn't always good for my customer's but what's good for my customer's IS ALWAYS GOOD FOR MY BUSINESS."  but hey, that's just me and one of my business mottos... So, to do this my annual contract customer's who pay automatically now would have to put a to do item on their list or be bothered by me emailing them to remind them that they now have to add another previously unneeded task item to continue to receive our services - and when their contracts are coming up for renewal... 

It's just pathetic that we can't use intuit merch serve to have automatically recurring ach transactions with out bothering our customers... COME ON... I can't be the only business out there needing this - seriously???

(response - all of our technician's are busy helping other customers - read... busy trying to get unemployment so the ceo can take home more by focusing on what's good for your business, not for your customers...) 

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