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A
Anonymous
April 5, 2019
Question

Recurring Automatic ACH/EFT from customers

  • April 5, 2019
  • 1 reply
  • 5 views

I own a salon/spa, and we rent out space to other people to do business under their own names. They pay us weekly, and just recently, one of them wanted to start paying via automatic ACH/EFT transfer. This way they don't have to write out a check, and we don't have to deposit a check. For Quickbooks Desktop, I'm not seeing the ability to receive recurring payments from customers, except with Credit Cards. Does anyone know how to do recurring payments for ACH/EFT?

1 reply

BettyJaneB
BettyJaneB
Level 9
April 5, 2019

Hi there, @558464.

 

Thanks for allowing QuickBooks to serve you with your accounting needs. I'd be happy to help share some information about process payments through ACH in QuickBooks Desktop. 

 

Currently, being able to process recurring ACH payments in QuickBooks Desktop is not an option for us. However, you'll have the option to process a recurring sales receipt and have your customers hit the Pay Now button and select ACH as a mode payment. To do that, you'll need to sign up for QuickBooks Payments and then be able to receive ACH payments from customers.

 

Here are some good references that you can check out about the funding time for QuickBooks Payments:

However, if you need additional assistance with this process, feel free to reach out to our Merchant Services Team. They'll be able to discuss this matter further with you. 

 

That should do it!

 

Be sure to let me know if you have any other concerns with ACH Payments. I'll be around to help you out. Wishing you and your business continued success.

W
WAGNERTAX
May 6, 2021

Why has QB not allowed or made possible Automatic Recurring ACH Echeck from customers?

M
Mark_RModerator
Moderator
May 6, 2021

Hi there, @WAGNERTAX.

 

Our product engineers are considering all suggestions based on the number of requests and their impacts on the user interface before they're rolled out.

 

I know how beneficial it is for you and your business to have an option to create recurring ACH payments, especially for your customers who don't have credit cards. In the meantime, you can receive ACH payments to an invoice manually as a workaround.

 

Also, I want to let you know that we're taking notes of your feedback and suggestions. You can also send your feedback directly to our product engineers. This way, they can review it and consider adding it in the future update. Here's how to send feedback:

 

  1. Go to the Help menu, then click on Send Feedback Online.
  2. Select Product Suggestion.
  3. Type in your feedback or feature request.
  4. Click on Send Feedback.

 

For now, you can visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on. 

 

Please know that I'm just a reply away if you have additional concerns with processing payments. Have a good one.

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