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A
Anonymous
April 5, 2019
Question

Recurring Automatic ACH/EFT from customers

  • April 5, 2019
  • 1 reply
  • 6 views

I own a salon/spa, and we rent out space to other people to do business under their own names. They pay us weekly, and just recently, one of them wanted to start paying via automatic ACH/EFT transfer. This way they don't have to write out a check, and we don't have to deposit a check. For Quickbooks Desktop, I'm not seeing the ability to receive recurring payments from customers, except with Credit Cards. Does anyone know how to do recurring payments for ACH/EFT?

1 reply

BettyJaneB
BettyJaneB
Level 9
April 5, 2019

Hi there, @558464.

 

Thanks for allowing QuickBooks to serve you with your accounting needs. I'd be happy to help share some information about process payments through ACH in QuickBooks Desktop. 

 

Currently, being able to process recurring ACH payments in QuickBooks Desktop is not an option for us. However, you'll have the option to process a recurring sales receipt and have your customers hit the Pay Now button and select ACH as a mode payment. To do that, you'll need to sign up for QuickBooks Payments and then be able to receive ACH payments from customers.

 

Here are some good references that you can check out about the funding time for QuickBooks Payments:

However, if you need additional assistance with this process, feel free to reach out to our Merchant Services Team. They'll be able to discuss this matter further with you. 

 

That should do it!

 

Be sure to let me know if you have any other concerns with ACH Payments. I'll be around to help you out. Wishing you and your business continued success.

S
Sailingbiz
January 25, 2020

Not good for our customers!

Who's making these decisions at intuit?!?!

It's so simple - but making more money for intuit is apparently more important than maintaining what was a great product - "what's good for my business isn't always good for my customer's but what's good for my customer's IS ALWAYS GOOD FOR MY BUSINESS."  but hey, that's just me and one of my business mottos... So, to do this my annual contract customer's who pay automatically now would have to put a to do item on their list or be bothered by me emailing them to remind them that they now have to add another previously unneeded task item to continue to receive our services - and when their contracts are coming up for renewal... 

It's just pathetic that we can't use intuit merch serve to have automatically recurring ach transactions with out bothering our customers... COME ON... I can't be the only business out there needing this - seriously???

(response - all of our technician's are busy helping other customers - read... busy trying to get unemployment so the ceo can take home more by focusing on what's good for your business, not for your customers...) 

    S
    StallingsWeed
    March 19, 2020

    Exactly, I got bank info from a dozen customers, knowing I could auto draft. come to find out, no. Ridiculous!

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