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Nate1744
Level 1

System outage?

It seems that there is a system outage on the last day to file corporate taxes. Anyone know how we can report it. It looks like the support center is closed but im not sure if there is another way to contact them.

4 Comments 4
SV-TX
Level 2

System outage?

Same issue - can't login, can't contact support, managed to sign into this forum by changing pw through text message code, email code etc. Very strange. No report of system out apart from this post

SV-TX
Level 2

System outage?

same issue here - trying changing pw through phone text and email codes then attempting to get back in

JessT
Moderator

System outage?

Hi Nate1744 and SV-TX,

 

Being able to file your taxes on time is really important to avoid penalties. Let's get you back in signing into your account.

 

Upon checking, I haven't seen a report about login issues aside from your posts. If you haven't already, please do the basic browser troubleshooting steps, then try logging into your account. You can also try to log in using other browsers.

 

Please let us know how it goes.

 

By the way, our Messaging and Call Support teams were up to 6 PM PT only. See their schedule here.

SV-TX
Level 2

System outage?

solved - by recovering/ getting a code to the phone, then to the email, then changing pw (to exact same as saved pw) and vwalaa you'll be in before you can say jack robinson :) 

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