The "view" button won't open a screen to print by W-3 Form

You came into the right place for support, kevin46.

This behavior when trying to print a W3 form is often caused by a browser issue. It is normal for web-based platforms like QuickBooks Online (QBO) to gather cache files for faster browsing. However, too much of this can cause such an error. I've got a couple of steps to help get this working.

Let's start by using a private browser. This doesn't store data in the cache, reason why it's the best place to isolate browser issues.

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N
• Microsoft Edge: Ctrl + Shift + P
  
  

Then, try clicking the View button again and print. You can refer to the steps below:

1. Go to Taxes, then Payroll Tax.
2. In the Forms section, select the Annual Forms link.
3. From here you can select to print both employer and employee copies of your W-2s and W-3.
4. Choose the appropriate filing period from the dropdown.
5. Select View to open Adobe Reader in a new window.
6. Click the print icon on the Reader toolbar. Then select Print again.
   
   

Learn more about printing W-2 forms in QBO through this article: Print your W-2 forms.

If it works, please clear the cache on your browser to delete some outdated files. Otherwise, you can try using other supported browsers to be thorough.

In case you need a reference when filing W-2's, here's an article made handy for you: File your W-2 forms.

The Community is always open if you have other questions while working with payroll forms. I'll be around to help. Wishing you a great day ahead!

When I go to View on W3 form it tell me:

Duplicate copy for your records only!!  - I can't seem to print the original.  I talked to support twice and both time they gave me a date when it would be available and it still isn't.  What is going on??

Hi there, CSRay.

As of now, we're unable to provide specific dates when these forms will be ready in QBO. But normally, these will be available at the end of the year of January 2023. 

In case you have other questions about printing W-3 Forms, visit this article: Print your W-2 and W-3 forms. 

Want to learn more about the process? Check out this guide: File your W-2 forms.

Feel free to place a comment below, in case you have other questions in mind about printing the W-3 form. I'll get back to you as soon as I can.