I'm all ears to hear you, Flick8234.
We understand the challenges you've been through to get this sorted out, and I know you already reach out to our customer support team. However, the Community platform has limited access to customer accounts due to security reasons. This means we cannot provide you with the level of assistance our support team can offer.
Our support team is equipped with the necessary tools and access levels to handle customer accounts and resolve any issues you may face. They have been trained to provide expert assistance to our customers and are available to help you resolve this issue efficiently and effectively. They can also offer guidance on further steps to resolve the issue.
So, don't hesitate to get in touch with our support team again for assistance. They will be able to provide you with the necessary help and guidance to resolve this issue and get back to your routine.
But before contacting our customer support team, let me explain how the TurboTax Satisfaction Guaranteed refund policy works. Please note that our 60-day money-back guarantee is applicable only if you purchase a TurboTax Desktop product directly from TurboTax or through one of our authorized retailers/resellers.
To contact our support again, here's how:
- Go to Help (?) and select Contact Us.
Note: If you're using the QuickBooks Self-Employed app, tap the + button and select Ask QB Assistant.
- Enter talk to a human, then tap Continue.
- Choose which way you want to connect with us.
- Have us call you - Get a call from a support expert.
- Chat with us - Start a conversation with a support expert.
Just a heads up, the Tax Bundle is a subscription service that combines QuickBooks Self-Employed and TurboTax Self-Employed. This allows you to quickly transfer your Schedule C data to TurboTax to file your taxes.
In addition, if you subscribe to the bundle, you won't have to pay federal filing fees and one state return fee. For more information on the QuickBooks Self-Employed + TurboTax Bundle, please visit this article about the QuickBooks Tax Bundle and how to upgrade.
Managing taxes can be daunting, but QBSE makes it easier for you by calculating your taxes. To understand how QBSE calculates your taxes and what you need to do with a tax return, there are some helpful articles available that you can refer to. These articles cover tax deductions, estimated taxes, and filing taxes as a small business owner. You can find all of these articles below:
I'm here to assist you with any additional concerns you have regarding TurboTax in QBSE. Please don't hesitate to reach out. Have a great day ahead, and stay safe!
