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atlantisglassinc
Level 1

What is number for Intuit Technical Support.

 
15 Comments 15
Emily M
QuickBooks Team

What is number for Intuit Technical Support.

Hi, @atlantisglassinc.

 

I’m here to guide you on how to get a hold of our Support Team. You may request a Call back by using the Call-Back feature.

 

  1. Go to the Help icon.
  2. Click Contact Us.
  3. On the Ways we can connect menu, press the Get a callback button.
  4. Enter your contact information and pick the Call me button.
  5. You’ll then see the confirmation of the request and the estimated time.

 

You may also post your question here and I’ll be happy to help you.

 

Let me know if there is anything else I can do for you. Bye for now.

alabama rock
Level 1

What is number for Intuit Technical Support.

we are unable to sign into our accounts to run the businesses and we are very busy.  Cannot open "help" as I cannot sign in and see nowhere on here to get the phone number to contact anyone

Ashley H
QuickBooks Team

What is number for Intuit Technical Support.

Hello, @alabama rock.

 

We're currently experiencing a disruption in the service, which is preventing users from logging into their QuickBooks Online account. Our engineering team is working to resolve this disruption as quickly as possible. You can also follow this post for further updates.

 

Thank you for your patience. In the meantime, you can leave me a Reply with what you're needing help with and I'd be happy to assist you!

EC525
Level 1

What is number for Intuit Technical Support.

I've been trying to get help on this for 4 days with no resolve. When in Turbo tax and trying to import my company file I get a message that says: We are unable to import your information. Let's try that again. Make sure that you selected the correct company file and open the file in quickbooks at least one time on this computer. I'm not understanding why it won't import. Is there a customer suppost number to talk to a person.?

MaryGraceS
Moderator

What is number for Intuit Technical Support.

Hello there, @EC525.

 

Let me provide some clarifications about importing your company file to Turbo Tax.

 

When importing the company file to Turbo Tax, the data must be from QuickBooks Desktop. If you're using the Online version, the data from QuickBooks Online must first be exported to QuickBooks Desktop.

 

You can download the trial version of QuickBooks Desktop, so you won't have to pay for the software. Please remember that there are limitations to exporting data.

 

Once you’re ready to import data to Turbotax, follow the steps below:

  1. Open your return in TurboTax Business. 
  2. From the File menu, select Import.
  3. Choose From QuickBooks.
  4. Follow the on-screen instructions to import.

For more information and related links about importing data directly from QuickBooks Desktop, check the following article: How do I import QuickBooks data into TurboTax Business?.

 

However, if you get the same result, I recommend contacting our QuickBooks Support Team to help you get this sorted. The team utilizes a callback system. You have to send a request through your Help menu, so one of our representatives can reach you.

 

If you're using QuickBooks Desktop, refer to the steps below: 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.

If you use the QuickBooks Online version, here's how: 

  1. Log in to your QuickBooks Online account. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Select Start messaging or Get a callback.

I also suggest you check out our support hours and contact us at a time convenient to you.

 

Comment below if you need further assistance. Thanks for posting in the Community. Wishing you and your business success.

village of cook
Level 1

What is number for Intuit Technical Support.

the village of cook recently switched to a new computer and I new to have quick books reinstalled into the new computer.  what is a number that I can touch base with for a tech

Catherine_B
QuickBooks Team

What is number for Intuit Technical Support.

I'm here to help with installing and in setting up our new company file, village of cook. 

 

I can route you to our website since we're unable to open QuickBooks yet. Here's how: 

  1. Click this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. From the prompt, select QuickBooks Desktop and click Continue as a guest
  3. Select the QuickBooks Desktop version we have. 
  4. In the What can we help you with? section click a related link such as QuickBooks Setup & Navigataion or Download, install, update.
  5. Then, scroll down to the page and click the Start a Message button. 

I've also attached a few articles that will you in reinstalling QuickBooks to another computer. 

 

You can always get back to me if you bumped into troubles. I'm here to help. Keep safe!

Sross2
Level 1

What is number for Intuit Technical Support.

I need to contact technical support.  Please just give me the phone number.


@Emily M wrote:

Hi, @atlantisglassinc.

 

I’m here to guide you on how to get a hold of our Support Team. You may request a Call back by using the Call-Back feature.

 

  1. Go to the Help icon.
  2. Click Contact Us.
  3. On the Ways we can connect menu, press the Get a callback button.
  4. Enter your contact information and pick the Call me button.
  5. You’ll then see the confirmation of the request and the estimated time.

 

You may also post your question here and I’ll be happy to help you.

 

Let me know if there is anything else I can do for you. Bye for now.


 

Nick_M
QuickBooks Team

What is number for Intuit Technical Support.

Hi there, Sross2.


At this time, there's isn't a direct phone number to our QuickBooks Online support team. However, if you call 1-800-4INTUIT, press Option 2, and provide the needed info, you'll be redirected to QuickBooks Support. 


Let me know if you need anything else. I'm just a few clicks away.

 

1527
Level 2

What is number for Intuit Technical Support.

I have Quickbooks for Mac 2019.  The following does not exist:

 

  1. Go to the Help icon.
  2. Click Contact Us.
  3. On the Ways we can connect menu, press the Get a callback button.
  4. Enter your contact information and pick the Call me button.
  5. You’ll then see the confirmation of the request and the estimated time.

What are my options? Why the hell don't they have a phone number available?  We pay almost $400 a year for what?  [email address removed]

katherinejoyceO
QuickBooks Team

What is number for Intuit Technical Support.

Thanks for joining this conversation, @1527. I understand you need help with our Customer Service team over the phone. 

 

I'm here to guide you on how to contact QuickBooks Desktop for Mac. Here's how:

 

  1. Open this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Desktop for Mac
  3. Click Using QuickBooks for Mac under the What can we help you with? section, then click Get Phone Number

 

Aside from our dedicated phone support team, you also have us here in the community to help you.

 

For future reference about QuickBooks Desktop for Mac features, you can check out this link: https://qblittlesquare.com/. It contains help articles and video tutorials specially designed for QuickBooks for Mac. 

 

Visit us again if you want to share a little more details on your concerns. Take care.

Christie11
Level 1

What is number for Intuit Technical Support.

I have forgotten my password for Quickbook Desktop Pro 2019


 

Tori B
QuickBooks Team

What is number for Intuit Technical Support.

Hey there, @Christie11.

 

Thanks for following the thread. I'm happy to help you reset your QuickBooks Desktop password. 

 

Let's get started by following the steps below.

 

  1. Open QuickBooks Desktop. At the login window hit, I forgot my password.
  2. Fill out the information on the form.
    • The license number (Press F2 from the login window to see your license number).
    • The name, email address, phone number, and ZIP code you originally used when you purchased QuickBooks.
  3. Click OK. If the info you entered is correct, you'll get a code sent to the primary email listed in your CAMPS
  4. QuickBooks will guide you through creating a new admin password.

That should do the trick! If you have any questions or concerns, please let me know. You can reach out to the Community any time. Take care! 

 

 

 

camel1
Level 1

What is number for Intuit Technical Support.

Re: I can't open my quickbooks desktop program.

Rose-A
Moderator

What is number for Intuit Technical Support.

I appreciate you joining in this thread, camel1.

 

To get this sorted out, as an initial step, ensure to Run as Administrator when re-opening the QuickBooks program. If the issue persists, you can use the QuickBooks Tools Hub to resolve the issue.

 

Here's how:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
    ToolHubIcon_QBDT_US_Ext_051320.jpg
  6. If you can't find the icon, do a search in Windows for QuickBooks Tool Hub and select the program.
    ToolHubSearch_QBDS_US_Ext_051320.jpg

 

However, if you're still getting the same result, you can follow the additional troubleshooting steps in this article (proceed to Step 2): QuickBooks Desktop doesn't start or won't open.  On the same link, you'll find a write-up on how to repair your files as well as steps to clean install the program.

 

In case your QuickBooks has stopped running, this article will provide you the step-by-step process in fixing program-related issues: Solutions for when QuickBooks has stopped working.

 

Should need more help with opening the program, please let me know. I'd be more than willing to lend you a hand. Have a great rest of your day!

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