Why’s my account denied

What do you mean with "denied"? QBO Accountant is a free app

I've got your back, Mattrubby. I'll make sure you can access your account successfully. 

We can perform some basic troubleshooting to fix this. Too much-stored cache or a browser issue might have caused the error when logging into your QuickBooks Online (QBO) account. 

Let's start accessing your account using a different or private browser. You can use any of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Once logged in, try to access your account. If it works, I recommend clearing your browser's cache. Doing so will remove the historical data and access QuickBooks with a clean slate. You can also switch to a different supported browser.

Here are some of the possible errors you might encounter when signing in to the account and how to resolve them: Recover your Intuit Account if you can't sign in. 

In addition, here's an article in case you'd like to reset or change your company's login information in QBO: Reset or change your login information for QuickBooks Online.

It'll be my pleasure to help you if you've got other questions other than accessing your account. Let me know by leaving a reply below. Have a great rest of the day. 

I can't sign in to my QuickBooks account. Every time I try to log in, I keep receiving this message: We can't find anyone with [email] I already contacted technical support, and they told me to try recovering my account but this is the email I received when doing so 

Dear ....,

We value your time and effort in resolving your login issue, Avrumisaal. Let me connect you to the appropriate support team to address your concern and assist you in getting back to business promptly. 

I can see that you've reached out to our QuickBooks Online (QBO) Care Team to help resolve your sign-in issue but it's the best we can do given that they have the tools to verify the information needed for the account recovery request. To get the support information, follow these steps:

1. Tap the Help icon in the upper right of your company to display the support window.
2. In the Assistant tab, enter a brief description of your concern in the Type something bar.
3. Press the Get help from a human link to view support options.
4. Choose Chat to initiate a conversation or Callback to speak with an agent.
   

In addition, click on each link below to learn more about resolving login issues in QBO as well as the Customer Account Management Portal (CAMPs):

• Recover your Intuit Account if you can’t sign in
• Why can't I sign in to my account?

Moreover, these articles will walk you through the steps of updating your business and Intuit login details:

• Change your business name, contact info, or EIN in QuickBooks Online
• Update or change your Intuit Account sign-in information
  
  

Feel free to visit the Community again if you have other account-related concerns or questions about completing a specific accounting task. We're always here to provide the help you need.