already tried it with new item in 2021 and 2022 Enterprise and it is both there. looks to me it is a bug in the software. 

Please try to do this in QB 2022 that has been downloaded two hours ago.

1) create new item

2) create new vendor with currency EUR 

3) Make sure thare is a currency rate other than 1 to 1 for USD-EUR

4) Create a PO on this vendor and item

5) Receive the item on the PO

6) Create bill on the receipt (since PO-number is gone for a year now)

Please look at the EUR amount on the bill. It most likely will used the USD amount as the EUR amount and multiplies the rate with that amount to calculate to USD, which basically is multiplying it twice.

Now do the same again but create the bill before you receipt the items. Then it looks okay. However, when you receipt the item, it again uses the USD amount as Euro amount and multiplies the rate twice 

That would be fine if it was one or two transactions but we are talking a lot of transactions.  There has to be some fix to correct unlinked TX items in the system versus instructing people to delete and re-enter information.  Are there no reports or custom queries that can be done from a development standpoint that shows what's broken?  Because when you look at the bill, the bill shows the PO that is linked to it but when you look at the PO, there is nothing "billed".  

Hello there, DO_NSC, @ Phil F.

This isn’t the kind of experience I want you to have when using any features in QuickBooks. Let me help ensure the items on your purchase orders are linked to the bill.

We’ll have to access your company file to check the transactions. This will help determine why this unusual behavior is happening to QuickBooks 2022 and most of the transactions.

Since the security of your account is our top priority, I recommend contacting our Technical Support Team. They have extra tools, like screen sharing, for further isolation. Also, our specialists will guide you through the process on how to apply the permanent solution.

Here’s how:

1. Click the Help icon at the top menu bar and choose QuickBooks Desktop Help F1.
2. Scroll down to the bottom of the window and click the Contact us link.
3. In the Contact Us screen, go to the Tell us more about your question section to enter the issue in the field box, like items on the purchase orders are not linked to the bill.
4. Press the Search menu and choose the support options: Call us to speak with an agent or Message Us for real-time support.

I’m adding some links below to help you in the future. These resources contain solutions on how to get your lists to go back to their default order. From there, you’ll learn about repairing damaged entries.

• Re-sort lists in QuickBooks Desktop
• Fix damaged transactions in QuickBooks Desktop

Reach out to me anytime if you still have concerns on how to manage your purchase orders and bills. I’ll be around to assist further. Have a good one.

That is nice, bit that is what I tried to do yesterday all day. Chat is offline, and according to the website the call option was closed?

I appreciate you for getting back to this thread, @DO_NSC.

The phone and chat support in QuickBooks Desktop are open during support hours. Beyond those suggested hours, the Community page is here to assist you 24/7. 

That being said, I recommend contacting them again to further help with your bill and purchase order concern. For detailed steps, you can follow the steps provided by my colleague above. 

In addition to that, let me share this page to help you understand Accounts Payable workflows that help track the money you owe your vendors: A/P workflow in QuickBooks Desktop.

Keep in touch if you have other questions about contacting support in QuickBooks. The Community always has your back. Stay safe!

I understand, but yesterday It wasn't open during the official support hours.

And thanks for the explanation of how to enter and track payment, but as stated before the actual problem is that it does not use the correct foreign currency amount with those steps!

Hi there, DO_NSC.

I can share additional steps to correct the foreign currency amount in QuickBooks Desktop.

Let's ensure you have the most up-to-date conversion rate or manually enter the currency rate.

These are the steps to download the latest exchange rate:

1. Go to the Lists menu, then Currency List.
2. Click the Activities button and select Download Latest Exchange Rates.

Here's how to manually enter the exchange rate:

1. Go to the Lists menu, then Currency List.
2. Double-click a currency to open the Edit Currency window.
3. Update the currency exchange rate for specific date/s.

Check out this article for more details about the multicurrency feature: Set up and use Multicurrency.

If everything is in order, I'd suggest reaching out to our Technical Support team. They'll be able to do a screen sharing and submit a ticket for further investigation. You can follow the steps provided by my colleague above to reach them.

For future reference, you can review this resource to guide you with recording bill payments in QuickBooks Desktop: Pay bills in QuickBooks Desktop.

Feel free to add any details below if you need further assistance about the multicurrency or bill. We're always here to help you.

Thanks for all the help files, but please follow the steps as noted before without throwing irrelevant documents around. 

Please create new vendor with Euro as standard currency

Then create a new item without any amounts attached

Please set that a Dollar is worth 0.5 Euro

Then create a PO on this item and just set 1 at quantity of this item with a salesprice of 1 Euro.

Then receive this one item

Then create a bill for this receipt (PO number is gone since 2021 version, so you have to go from the receipt now without knowing which PO it concerns, but that is another matter)

Please look at the Euro and Dollar amounts you see prefilled in the bill.

They should be 1 Euro and 2 Dollar, but they show 2 Euro and 4 Dollar!

In my opinion this is plain wrong! tested it in the 2022 version of yesterday as well and it also happens there.

Of course you can change the amount back to 1 euro in the header, but when you have an order of 50 item, you have to recalculate all costs per line again, since that also shows the Dollar amount under the Euro amount. 

Tested it with multiple different currencies and different vendors. all go wrong. the current settings used to be working well, but since update 2021 this is not the case anymore. tested it in multiple different company files as well, so it really is the software itself and has nothing to do with a process or setting in my opinion. Please follow the steps and tell me what you are seeing when entering the bill after items have been received. That would hopefully help understanding the issue. Thanks a lot!

How come the rest of us are not receiving responses for our plethora of issues with Quickbooks 2021? When I say "our" I mean the hundreds of Enhanced Inventory users still waiting for a fix for the program you BROKE. It's been an entire year since this was first reported. We've all called in and used the chat option, no one can fix the problem. 

Let me reiterate the problem for you... Workflow: (AS STATED ON YOUR WEBSITE, I might add) make a purchase from a vendor (create a Purchase Order), receive the items (enter an Item Receipt), enter the bill from the vendor, pay the bill. IT DOES NOT WORK. It worked before, NOW IT DOES NOT. The issue is you can't TURN OFF Enhanced Inventory so we are all stuck with a broken program because no one can seem to fix it! If you don't use item receipts, then the system continually posts everything to excess inventory. Then one day your accountant says "WHY is there $6,000,000.00 in your excess inventory account?" Gee, let me see... because the so called "engineers" at QuickBooks are imbeciles. If you cannot fix something that you created and worked great, then you either DON'T CARE or the above statement is true. I don't enjoy complaining and I don't know why any company would want constant complaints from their loyal customers on the internet where everyone can see.

currently support lines should be open. right? the chat function is off-line for over 24 hours now is my experience. A call back request is not possible for international users, so can you tell me if it should be open now? I used to have several chats around the time I am trying now, so did anything change the last month or so? Thanks!

See attached file for the situation we are having

"Foreign Currency" has nothing to do with the content of this thread.  Please remove this irrelevant content from this thread which is about QB Enterprise 2021- entering vendor bills not posting to PO.

Hey there again, @DO_NSC. 

Thanks for coming back on this thread. 

You can contact our Customer Support Team through this link provided. Just fill in the fields and then it will give you the options available to you on how to get in touch with our team. 

Trust me, it's easy peasy! 

Feel free to reach back out about what information they give you on your issue. I'm only a post away if you need me. Wishing you and your business continued success! 

Foreign Currency" has nothing to do with the content of this thread. Please remove this irrelevant content from this thread which is about QB Enterprise 2021- entering vendor bills not posting to PO.

I know the link, but again: no-one is online to chat and you do not accept international phone numbers to be called back. So not so easy peasy!

Yes I agree, I keep receiving emails thinking there is relevant information about our ongoing issue. Why are there like 10 responses in the last 24 hours for a totally different issue about foreign currency but we can't get any help???

I'm joining in to share additional help for your concern, @jmarler-newton.

Not being able to get the support you need can be a deal breaker, most especially if you have other tasks. With this, we want to help resolve whatever issues you're getting. Please know that this forum is designed to answer General QuickBooks concerns.

I know you already contacted them several times, but we need to have you call again to follow up on your old concern.

If you have your old case number, from your previous call, you may present it to the live agent, so they can run through your call history. You can also request for a higher support or supervisor to handle the concern for you. I'll be providing the links for you to contact our Support Team below.

Here's how to contact us:

I want to make sure you're taken care of, please come back here anytime for additional updates. I'll be right here if you need other help.

Chat is currently offline. The last time I called, I requested a call back... guess what? 24 hours went by, never got a call... I don't have time to wait for 20 minutes to and hour for someone to answer...

I contacted Intuit months ago and asked to be listed as part of INV-19434.  I have NEVER received an email with any sort of update on the issue.  Useless Intuit.

I can see the urgency of getting this resolved, @barb0101.

I've checked our records and found out that an investigation is still in progress about running a shortage report showing incorrect amounts or blank.

For now, we don't have a specific time frame for when is this going to be fixed. Rest assured, this is being taken care of. In the meantime, the workaround we can provide is to manually count on the build assembly that is short.

As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future.

Thank you for your patience while we work for a fix. If you have additional assistance while managing QuickBooks, let me know. I'll be around to provide further assistance. Have a nice day.

Partly agree, My guess it has the same source issue, since when you can bill against PO there is no issue at all and QB calculates it correctly. But because of this main issue you have to bill based on a receipt, this is happening. My guess would be it is caused by the same root source issue, so maybe not entirely the same issue, but maybe strongly related.

@MirriamM what build assembly are you referring to?