All Reports in Fixed Asset Manger are Saying There are No Assets to Print

Robert131 · ‎December 15, 2021

Has anyone had this problem before? I have over 100 assets that are listed under "Schedule," but none of them appear in any of the predefined reports.

RCV · ‎December 15, 2021

Thanks for coming back, Robert131.

I appreciate you for performing the steps provided by my colleague. Let's ensure your QuickBooks is up to date with the latest features and improvements so you always have the latest features and fixes. Once done, let's try running QuickBooks File Doctor to fix your company file and to display the assets in your predefined reports. Before diving, ensure to create a backup of your company file first to restore your data if you ever run into problems.

Then, try running the report again. If the same thing happens, try repairing your software to fix any damaged components causing odd behavior when using running reports in the software. Just restart your computer first to close the programs that may affect the repair. When you're ready, here's how to repair the software:

Open the Windows Start menu, then select Control Panel.
Choose Programs and Features then Uninstall a Program.
Select QuickBooks from the list, then click Uninstall/Change.
Hit Continue or Next.
Select Repair, then click Next.
Once it's done, select Finish. Please know that you may have to restart your computer to complete the repair.
Update your QuickBooks to the latest release to get the latest security update.

If the same thing happens, I'd suggest contacting our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.

Feel free to visit our Reports page for more insight about managing your financial reports in QuickBooks.

I want to make sure everything is taken care of for you, please let me know how it goes or if you have any other issues or concerns. Just leave a comment below and I'll get back to you. You have a good one.

View solution in original post

MJoy_D · ‎December 15, 2021

Let's resolve the error you're having to run your report, @Robert131.

To begin, verify that Fixed Asset Manager (FAM) is appropriately configured to handle your fixed asset financial information. For detailed guidance, check out this article: Set up Fixed Asset Manager (FAM).

Once done, find the following file: rptlsts.f## and delete it. Follow the steps below:

Close FAM and QuickBooks.
Locate ad delete the file: rptlsts.f##. The ## will vary depending on the year of FAM being worked with.
Once done, update QuickBooks Desktop to its latest release to have the latest features and fixes.
Close and reopen QuickBooks and FAM.
Try running these reports again.

Check this article for more information about tracking your fixed assets: Use Fixed Asset Manager in QuickBooks Desktop.

Here are also some of the errors you'll encounter with your QuickBooks Desktop's Fixed Asset Manager and on how to fix it: Resolve errors or unexpected results in Fixed Asset Manager (FAM).

If you have any other questions or concerns with your Fixed Asset Manager, feel free to post below at any time. Have a wonderful day!

Robert131 · ‎December 15, 2021

Hello MaryJoyD,

Thank you for the reply!

Unfortunately, after finding and deleting the file you mentioned, my reports are still displaying as, "There are no assets to print for "Depreciation Schedule by G/L Account Number"." (That report name was just an example - none of the reports display any assets.)

My QuickBooks Desktop version is also up to date.

I followed the page that tells me how to setup FAM exactly as written, but the reports are still not running correctly. The "Projection" tab for each asset lists the depreciation information as expected, so the system does have the information I need. However, it is not feasible to get these numbers one-by-one instead of having them all in one report.

I have looked through the page Resolve errors or unexpected results in Fixed Asset Manager (FAM) but it does not have anything that helps resolve my issue.

Thank you again for your help!

Sincerely,

Robert

RCV · ‎December 15, 2021

Thanks for coming back, Robert131.

I appreciate you for performing the steps provided by my colleague. Let's ensure your QuickBooks is up to date with the latest features and improvements so you always have the latest features and fixes. Once done, let's try running QuickBooks File Doctor to fix your company file and to display the assets in your predefined reports. Before diving, ensure to create a backup of your company file first to restore your data if you ever run into problems.

Then, try running the report again. If the same thing happens, try repairing your software to fix any damaged components causing odd behavior when using running reports in the software. Just restart your computer first to close the programs that may affect the repair. When you're ready, here's how to repair the software:

Open the Windows Start menu, then select Control Panel.
Choose Programs and Features then Uninstall a Program.
Select QuickBooks from the list, then click Uninstall/Change.
Hit Continue or Next.
Select Repair, then click Next.
Once it's done, select Finish. Please know that you may have to restart your computer to complete the repair.
Update your QuickBooks to the latest release to get the latest security update.

If the same thing happens, I'd suggest contacting our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.

Feel free to visit our Reports page for more insight about managing your financial reports in QuickBooks.

I want to make sure everything is taken care of for you, please let me know how it goes or if you have any other issues or concerns. Just leave a comment below and I'll get back to you. You have a good one.

Robert131 · ‎December 15, 2021

That worked, and my reports are now displaying as expected. Thank you very much for taking the time to assist me!

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All Reports in Fixed Asset Manger are Saying There are No Assets to Print