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Level 1

Can I reset my invoice numbers?

7 Comments 7

Can I reset my invoice numbers?

Hello there, dan_air1.


Resetting invoice numbers in QuickBooks Online is unavailable. Instead of doing it, you can turn on the Custom transaction numbers feature to change the number of previous invoices. Here's how:


  1. Go to the Gear icon.
  2. Select Account and Settings under Your Company.
  3. In the Sales tab, enable the Custom transaction numbers feature under the Sales form content section.
  4. Click Save. Then, Done.


Once done, we'll see an Invoice no. field where you can enter your own numbering preferences. We can also open the past invoices and modify the number.


I'd like to include some articles that will guide you through customizing, attaching files, and emailing sales forms in QBO:



Let me know if you have other questions. Take care and stay safe always.

Level 2

Can I reset my invoice numbers?

Hi there, Can you help me with doing this same thing on Quickbooks Pro 2019 Desktop. My automatic invoice number changed? I didn't think I changed anything but after I added my monthly memorized transactions, the invoice number started off from a different number and format. I don't have the option of going to Sales. Thanks for any help. 

QuickBooks Team

Can I reset my invoice numbers?

I'll show you the way to change the sequence of your invoice number, TheresaG.


QuickBooks Desktop will automatically follow the numbering once you've created an invoice. To fix the sequence, we have to enter your desired number for the transaction.


Here's how: 


  1. Go to the Customers menu.
  2. Select the Create Invoices tab.
  3. Choose the name of the customer.
  4. Add the other necessary details.
  5. Enter the amount.
  6. Under the Invoice # field, enter the correct number.
  7. After that, click on Save and Close to complete the process. 


Once you create a new invoice, it'll follow the number sequence you've set up. 


Additionally, I've included these that'll help you manage your sales transactions and  personalize the invoices you send to your customers:



I'm only a few clicks away if you need assistance managing your invoice number in QuickBooks. It's always my pleasure to help you out again.

Level 2

Can I reset my invoice numbers?

Perfect! Thank you for your help! 

Level 1

Can I reset my invoice numbers?

What if we would like to add letters before our invoice numbers (ie BE1014)?  We use Desktop Contractor 22.0.  I added the "BE" before the invoice number on my last invoice, but when I went to create another invoice it deleted the "BE".

QuickBooks Team

Can I reset my invoice numbers?

Thanks for joining us here today, @LauraF11.


I know a way how you can add letters to your invoice number. You can add a header to your invoice template, so you can manually enter the invoice number with letters. Let me walk you through how.

  1. Go to Customers. Then, choose Create Invoice.
  2. In the invoice page, tap the Formatting tab and then Customize Data Layout.
  3. Scroll down and select Basic Customization.
  4. In the Header tab, look for Other and then mark for Screen and Print. Enter a name in the field.
  5. Click OK. See the attached images below.




With the above steps, you're able to keep track of your invoices that begins with letters.


Feel free to check out this link to help you manage customer-related tasks: Topics about your company's income and customers.


Still have questions? Click the Reply button below and I'm more than willing to answer them for you. Take care and have a wonderful day ahead.

Level 2

Can I reset my invoice numbers?

need option to or not to automatically assign invoice numbers

Quickbooks needs to put options in preferences so we can decide if we want automatic numbering system.

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