Can someone help with this error message? I have a name in the name field and it won't take it. I don't really know what to. For a journal entry
I got you covered, jstephens40-my-g.
I'm here to share some details about the error message that you encountered in QuickBooks.
When using Accounts Payable (AP) in creating a journal entry, QuickBooks Online required a vendor name to be specified. You can only use the customer's name if you are posting it to an Accounts Receivable (AR).
However, if you're posting it to the AP and wanted to use the customer's name, as a workaround, you'll need to add the customer as a vendor. Though, you'll have to ensure the names are slightly different so you'll be able to create it.
Here's how to add a vendor:
From the Expenses menu, select Vendors.
Click New Vendor.
Complete the fields in the Vendor Information window using your customer's info.