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jstephens40-my-g
Level 1

Can someone help with this error message? I have a name in the name field and it won't take it. I don't really know what to. For a journal entry

the error message When you use Accounts Payable, you must choose a vendor in the Name
3 Comments
CharleneMae_F
QuickBooks Team

Can someone help with this error message? I have a name in the name field and it won't take it. I don't really know what to. For a journal entry

I got you covered, jstephens40-my-g.

 

I'm here to share some details about the error message that you encountered in QuickBooks.

 

When using Accounts Payable (AP) in creating a journal entry, QuickBooks Online required a vendor name to be specified. You can only use the customer's name if you are posting it to an Accounts Receivable (AR).

 

However, if you're posting it to the AP and wanted to use the customer's name, as a workaround, you'll need to add the customer as a vendor. Though, you'll have to ensure the names are slightly different so you'll be able to create it.

 

Here's how to add a vendor:

  1. From the Expenses menu, select Vendors.
  2. Click New Vendor.
  3. Complete the fields in the Vendor Information window using your customer's info.
  4. Once done, click on Save and close.

 

After that, you can now create a journal entry again.

 

Additionally, you run and customize the Journal report. This helps you view all your created entries in QuickBooks. Just click the Reports menu, then type in Journal in the search bar. 

 

We're always here to help if you have other concerns. Just leave a comment below. This helps us ensure that we'll assist you on time.

CJENV
Level 1

Can someone help with this error message? I have a name in the name field and it won't take it. I don't really know what to. For a journal entry

This does not seem to help me.  I have entered a Vendor in the name field and it won't allow me to save the journal, even when I delete that line now, with the intention of doing on a separate journal.

SarahannC
Moderator

Can someone help with this error message? I have a name in the name field and it won't take it. I don't really know what to. For a journal entry

Hello there, CJENV.

 

It looks like you've posted twice. My colleague provided an answer to your concern. To view the complete details, please check this link: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/edit-on-general-journal-ent....

 

If you have follow-up questions, let us know anytime. We're all right here to help as much as we can. Take care and stay safe!

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