chart of accounts

Nice to have you in the Community space, @bstackhouse.

I want to make sure I'll provide you with the right information. Can you share with me what you mean by creating a new header and moved an expense under the header? Any additional details can help us narrow things down. 

It would be also great if you can add a screenshot of it. This way, I can look into it and share with you the best fix. 

Additionally, you can also check out this link that contains details on how to seamlessly match your accounts: Learn the reconcile workflow in QuickBooks.

I'll be here waiting for your response. Feel free to tag me in your reply and I'll sprint back into action. Have a good one!

Under expenses on my income statement I have headers.

General Expenses, Program Expenses, Payroll Expenses, Admin Expenses, etc.

They are set up as expenses themselves without a number.

The expenses that relate to the header are numbered sub accounts of the header.

What happened is that I changed the name of a numbered account that was under General Expenses. Then on the P&L that account shifted to the last of the headers (Admin Expenses) even though in the chart of accounts it was still under General Expenses.

We've had other issues when creating new accounts (Banks, income and expenses). It all seems to do with accounts being sub accounts of another account.

I solved the previous issue by deleting the old header and creating a new one after all the sub accounts were created and had an entry recorded in them.

Now when I try to do that there remains a difference is what the P&L report or Balance sheet report display and what is in the chart of accounts.  

I sent a reply but I cannot see that it went through. So I'm repeating it.

We have headers in our expenses. The headers are things like: General Expenses, Program Expenses, Administrative Expenses. The headers are expenses without a number whereas the detail expenses do have numbers that precede their name and are sub accounts of the header.

I changed one of the numbered expense's name slightly. On the P&L it moved from General Expenses which is listed first to an Admin Expense that is listed last, even though on the chart of accounts it is still listed under General Expenses. So I'm reporting that the P&L report is in conflict with the chart of accounts.

I had a similar issue with sub accounts in the balance sheet (namely banks that are sub accounts of other banks. I ultimately fixed it by deleting the master bank and creating a new one. Re-creating a new header is not working as a fix this time. I have desktop 2016 not on a network. 

That did it!.

Thank you so much.