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Level 1

Expenses showing in duplicate

Help!  Many of my expenses are showing in duplicate in the expense report.  Some have been entered twice inadvertently as I did not realize you shouldn't add them from the bank feed as well as enter the receipts captured via mobile device.  However, many of the expenses are "matched" and they are still showing twice in the expense report resulting in an incorrect P&L report.    Why are "matched" items showing twice?  Any way to correct the duplicates, other than deleting each one individually?  

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Best answer February 18, 2020

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Moderator

Expenses showing in duplicate

I appreciate the quick response, hammannscatering.

 

Adding transactions instead of matching causes a duplicate entry if you already have created transactions in QuickBooks Online (QBO).

 

Learn more about matching and adding transactions in QBO through this link: Add and Match Downloaded Banking Transactions.

 

Let me know if you need other clarifications. I'm always here to help you out. Have a great day ahead!

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Moderator

Expenses showing in duplicate

Hello @hammannscatering,

 

Let's pull up and review your expense transaction directly from your account register. This way, we can identify why they are showing as duplicates in your Profit and Loss report.

  1. Go to Accounting.
  2. Select Chart of Accounts.
  3. Find your bank or credit card account.
  4. Under ACTION, select View register.
  5. review and open each of your expense transactions.

Once you have reviewed them and confirmed they are all in duplicate records, you can open and delete the duplicate, one at a time.

 

Here's an article you can read to learn more about how you can review a transaction: Find, review, and edit transactions in account registers.

 

You can also find this article helpful for your future tasks: Reconcile an account in QuickBooks Online.

 

If there's anything else that I can help you with, let me know in the comments. Always happy to help.

Highlighted
Level 1

Expenses showing in duplicate

Thank you... I just don't understand why "matched" records are showing twice as an expense - I thought that was the point of them being matched?

Highlighted
Moderator

Expenses showing in duplicate

I appreciate the quick response, hammannscatering.

 

Adding transactions instead of matching causes a duplicate entry if you already have created transactions in QuickBooks Online (QBO).

 

Learn more about matching and adding transactions in QBO through this link: Add and Match Downloaded Banking Transactions.

 

Let me know if you need other clarifications. I'm always here to help you out. Have a great day ahead!

View solution in original post

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