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lamarilove4@gmai
Level 1

Fraudulent charges on my account

Disputing fraudulent charges
4 Comments 4
GlinetteC
Moderator

Fraudulent charges on my account

Hi, lamarilove4@gmai.

 

If only I could review the charges to your account, I would love to so I can provide you with a detailed response on this matter.

 

You'll want to review the description of the charges to your account. This way, you can determine where they come from and why. Here's an article to get some details about Intuit charges: Understand Intuit charges on your credit card or bank statement.

 

Also, I encourage giving us a call so one of our representatives can access your account and can review the logs made about these charges. They can also determine its cause to ensure it won't happen again. 

 

Here's how to contact our support:

 

  1. Go to the Help (?) icon at the top.
  2. On the Assistant tab, click Talk to a human.
  3. Enter your concern in the Type something field, then click the send icon.
  4. Click on I still need a human.
  5. Choose the Get help from a human button.
  6. Select Chat with us or Have us call you.

 

In addition, I've added these resources that'll help you protect your account and data from fraud:

 

 

Keep me posted if you have any other concerns about your QuickBooks account. I'll be happy to lend a helping hand. Have a great day.

Dontsweat
Level 1

Fraudulent charges on my account

Speak to a human

Dontsweat
Level 1

Fraudulent charges on my account

I need help with my account

MorganB
Content Leader

Fraudulent charges on my account

Good morning, Dontsweat.

 

Thanks for joining us here in the Community. I'd be glad to help you with your QuickBooks account.

 

Could you please tell me about what's going on that you need help with?

 

I'll keep an eye out for your reply.

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